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Customer Service Care

Location:
Atlanta, GA
Posted:
January 06, 2024

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Resume:

RESUME

WENDELL R. GARY

**** ********** **** *********

ATLANTA, GEORGIA 30315

P.O. BOX 571012

ATLANTA, GEORGIA 30357-0883

770-***-****

ad2int@r.postjobfree.com

WORK EXPERIENCE AND QUALIFICATION STRENGTHS

Summary

Extensive experience in customer service, and office management with team-building skills. Dedicated, customer-focused, articulate business requirements and problem-solving. Over 22 yrs. of hands-on experience, providing public courtesy transportation, customer care, business solutions, identifying ways to improve team efficiency based on job assignments; handling administrative, communication, organizational, and managerial skills an ability with Microsoft skills/ministerial, counseling, acting, scriptwriter, novelist, and editing/formatting are utilized.

* More than 4 yrs. in customer service, credit/collection/skip tracing review, etc.

* Two years of Social service position in Counseling, Divinity/Crestview

UBER CORPORATION

Public Courtesy Driver/Transportation – Atlanta, GA Jan 2015 to Sept 2023

Pick up and Transport customer to the destination

GARY ENTERTAINMENT/FILMS. LLC

Owner/Actor/Writer/ Stage Craft & Development – Atlanta, GA Feb 2010 to Jan 2023

Head of today to today business while Acting, writing setting stage area

BELECAM AND ASSOCIATE

Editing/Formatting and Book Publisher – Atlanta, GA March 2010 to Dec. 2015

Revised writing material for advertisement

RYLE CORPORATE/AT&T

Customer Care Representative/Telecommunication – Kennesaw, GA June 2008 to Aug. 2009

Responding to customer appeals – inbound and outbound call center customer relations on delinquent accounts. Administered AT&T merchandise to customers, problem-solving, troubleshooting, technical support, and up-selling for local and long-distance provider

GRADY HOSPITAL/CRESTVIEW NURSING HOME

Chaplaincy/Counseling Internship –Atlanta, GA June 2006 to Dec. 2008

Practiced two years of Social Service in Counseling at Crestview Nursing Home and prepared, and performed programs during an internship in Grady Chaplaincy – 2006-2008

UNITED PARCEL SERVICE

Bulk Parcel Mail Handler – Doraville, GA Oct 2008 to Dec 2008

Discharge outbound trailers/slides to the brown belt for a destination on the midnight shift

D & K FASHION MEGA STORE

Sales Person – Atlanta, GA April 2005 to Aug 2008

Confirmed and assisted the consumer in clothing line –Male and Female; appropriated male suits, ties, shoes; other accessories for customers alone with female clothing

UPTOWN COMEDY CORNERS

Sales Administration/Entertainment – Atlanta, GA May 1996 to Jan 1999

Promotional Sales Agent/Administrative/Sales tickets and promote shows; write PSA’s for Radio airplay for comedy shows and processed radio requisitions. Alone with transported comedians from the hotel to Venus, Radio Stations and other locations, etc.

WARNER/ELEKTRA/ATLANTIC CORPORATION/TIME WARNER/WARNER BROTHERS RECORDS

Warehouse Puller/Mail/Promotion Department – Atlanta. GA June 1989 to Aug. 1996

Promoted and processed radio airplay for promotional packaging for Record Companies, Radio Stations, Record Stories, Mom and Pop Stores, Clubs, Record pools, and other Venues, Parties, and Concerts in the Southeastern Region within a significant record Company and other Subsidiaries, etc.

EDUCATIONAL PREPARATION

EDUCATION: Morehouse College, Major: Drama 1980-84

Beulah Heights University, Received: A.A., B.A. Degree 2003-2005

Interdenominational Theological Center/Morehouse School of Religion-

Master of Divinity, Received: M.A. DIVINITY: 2007- Degree MAY 2, 2009

CERTIFICATES: Phillips Business College, Major: Data Processing/ Business

Administration- Received: A.A. Degree 06/1986-12/88



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