Mohamed Omaraya

Mississauga, ON L*Y *N* (***) *** – 1761

ad2in4@r.postjobfree.com linkedin.com/in/mohamedomaraya Open to Travel for Business

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PROFESSIONAL SUMMARY

Engineering products development professional with 20+ years’ experience successfully working with international corporations in the Middle East, Europe and America. Specialization in HVAC Equipment’s, Industrial Pipes, Pumps, Valves / Actuators & Fittings. Seeking to utilize potential skills with reputed HVAC manufacturer. Key Skills

• Central Air Conditioning Projects

• York Air Conditioners Equipment

• VAG Armaturen Valves / AUMA Actuators

• Crane / Grundfos Pumps & Valves / Viking

Johnson Mechanical Joints

• Dewatering/Sewer & Creek Bypass Systems

• Good organization skills, time management,

and the ability to juggle multiple tasks

• Professional team leader

• Proficient in Salesforce, Microsoft Office

(Word, Excel, PowerPoint)

• Multilingual: English, Arabic

PROFESSIONAL WORK EXPERIENCE

Service Development Specialist June 2022 – Present Halton Indoor Climate Systems, Mississauga Ontario, Canada Manufacturer of food service equipment’s in terms of Air Ventilation systems for industrial kitchen’s Such as Hoods, Ecology’s and make up Air

Responsibilities:

• Submitted quotes of requested services included consumable parts and labor costs to customers

• Attended site visit with technicians when contractor’s requested commissioning to Halton systems

• Attracted new clients to sign service contract with HSN department to achieve annual quotas

• Renewed existing service contracts

• Traveled when business needs to meet with existing or new customers

• Submitted scorecard on monthly bases to HSN manager National Sales Manager June 2021 – June 2022

Aquatech Dewatering Company, Maple Ontario, Canada Distributor of full pumping equipment (Vacuum, High Trash, High Head) as well as provider of full components support for dewatering & bypass systems in terms of header, discharge, PVC Pipes – Valves – Gauges – Fittings( End Caps, Elbows, Adaptors … ets ) Responsibilities:

• Developed an executed marketing strategy and sales action plan to achieve sales target

• Established and managed both existing and new sales distribution channels and build up sales team to represent each region

• Analyzed and identified market trends, then provided feedback to all support teams

• Managed and reported all sales pipeline activity and forecast through CRM (Salesforce)

• Managed sales channel performance to optimize company position within the assigned territory

• Attended technical complains at site along with technicians’ team to solve the problems

• Conducted training sessions of products for sales representatives and channel partners

• Worked closely with CEO to set up financial goal for regions and set up price list to sales teams

• Developed any recommendations received from clients of presented products for improvements with manufacturers to achieve high performance and efficiency

• Significant travel in Canada to meet with exciting and new clients

• Leads, plans, and conducts monthly and annual reports on sales effectiveness as well as P&L, penetration, sales growth, etc.

• Produced monthly report and KPI to CEO

Regional Sales & Service Manager Jan 2015 – June 2021 Nu Energy Solutions, Toledo, Ohio, USA

Distributor for All Generator types (Electrical, Diesel), Hybrid Energy System, Solar Systems Equipment’s and Accessories, HVAC Equipment’s and Accessories; $25M USD Clients include Construction Contractors, Factories, Properties & Residential Building Owners Responsibilities:

• Traveled 75 - 90% of time among North America Canada - Ontario and in USA Ohio, Kentucky, Michigan, Indiana and Pennsylvania States for business

• Guided sales & service team of 25 people to achieve annual target, reported to VP of Commodities & Sales

• Conduct technical meetings to explain our services, including net metering and green electricity generating power plants through Hybrid Energy Systems

• Originate new products in concert with customer needs and business model

• Guide sales & service team commercially and technically to achieve annual target

• Improved teamwork performances between sales, service and logistics departments by controlled their KPI

• Been involved in HVAC service team day to day work in terms of attending complains on time and solve problems as early as possible

• Secured service contracts by offered clients 24/7 maintenance & service along with spar parts

• Developed business strategy and action plan suggested by management to increase company turnover from $20 to $25M

• Used Salesforce to track sales revenues and customer satisfaction, analyze data to improve results Regional Sales & Operations Manager Feb. 2011 – Nov. 2014 Crane Co USA, Regional Office in Dubai, UAE

OEM for Crane Pumps & Valves / Viking Johnson Mechanical joints for Industrial Pipes. $35M USD budget Clients include Middle Eastern water authorities, Public Works Ministries & MEP Contractors Responsibilities:

• Collaborated with 10 major distributors to increase market share of Crane Pumps & Valves (Dewatering, Vertical Inline HVAC, Sewage, Wastewater… ets) & ( Gate, Non return, Pressure Reducing, Ball, Butterfly

..ets ) / Viking Johnson Mechanical Joint for industrial Pipes ( Couplings, Flange Adopter, Dismantling Joints )

• Identified and developed business with 10 major clients, increasing company profit by 20-25% over 3 years

• Identified ASME, ANSI, API standards between incoming inquiries for different projects

• Identified Industrial Pipes function (Ductile Cast Iron, Asbestos Cement, HDPE, PVC,Steel )

• Maintained company relationships with approx. 300 existing clients in 10 countries

• Performed technical product presentation to large and small groups of customers.

• Presented market trends to senior UK management to determine competitive product prices for Middle East

• Prepared, presented monthly reports on business development progress, sales, key performance measures

• Partner with the Marketing team to develop pricing and offer strategies

• Analyzed variances and initiated corrective actions, including communicating with clients about products

• Met regional quarterly sales goals by forecasting requirements, preparing budget, scheduling expenditures

• Implemented Salesforce for Key projects

• Traveled 75% of time in Middle Eastern countries, example: Qatar, Oman, Kuwait, Saudi Arabia, Bahrain, Egypt and Jordan for business development with channel Partners

• Attended technical inspection and service visits during construction stages and trained clients’ supervisors General Manager Feb. 2007 – Jan. 2011

Meaptashi International Corp USA Regional Office in, Sharjah, UAE Supplier of HVAC equipment (Air Handling Units, Fan Coil Unit, Industrial Fans, Industrial Fans, Hot Water and Steam Boilers, Electrical Duct Heater, Pumps, Valves, Dehumidifier, Vibrations Isolator.. ) for industrial and residential buildings in Middle East; budget of $15M USD, clients include construction contractors, MEP contractors, oil & gas contractors

Responsibilities:

• Guided sales and marketing team of 13 people to achieve annual target, reported to Managing Director

• Increased annual gross profit by 30%, from $12M USD to $15M USD over 4 years

• Conducted quarterly meetings with service team to assure their HVAC technical knowledge up-to-date

• Met clients demands of quick technical service for HVAC equipment’s through professional service team

• Identified new channels to increase business, including adding new agents, distributors, and products

• Set ambitious regional targets, created business plans to achieve both short- and long-term objectives

• Achieved a 30% response rate from highly targeted direct marketing initiatives, resulting in increased profit

• Conducted competitor analysis, assessed market trends, customer habits to inform marketing decisions

• Identified and pursued opportunities to present products at industry conferences and seminars

• Studied cost and price of products to calculate company’s profit and loss margins

• Communicated customer feedback to with principal engineers and manufacturers to improve product quality

• Negotiated with suppliers to add new products at reasonable cost Products Manager Mar. 2003 – Feb. 2007

DANWAY, Dubai, UAE

Supplier of VAG industrial valves / UAMA Actuators & Grundfos Pumps for potable water & sewage projects in Middle East. Annual budget of $20M USD. Clients include construction companies, sewage & potable water contractors, power plants

Responsibilities:

• Worked with clients and consultants to identify the best product for their specific needs; products included butterfly valves, gate valves, check (non-return) valves, pressure relief valves, control valves, strainer and AUMA pneumatic actuators. Heavy Duty Centrifugal Pumps, Submersible Pumps.

• Leader of technical team of 7 engineers; motivated team to increased company’s sales

• Consulted engineers on hydraulics product design to best fit client desires and feedback

• Increased UAE and GCC market share by 25% by adding new markets to territory

• Increased annual gross profit by $2.5M USD over 4 years (from $17M to $20M USD)

• Accompanied Middle Eastern clients during inspection period at VAG valves factory in Germany

• Researched primary competitors’ activities in product development, pricing, quality, & manufacturing

• Supported our continued growth and provide excellence in customer service and satisfaction Senior Sales Engineer Oct. 1998 – Mar. 2003

Gulf Sail Gen Trading, Dubai, UAE

Supplier of HVAC - York Air Conditioning equipment (Chillers, Air Handling Units, Fan Coil Units, Roof Top Packaged Units, Ducted Split, Mini Split) for industrial and residential buildings in UAE. Budget of $10M USD, clients included construction contractors, MEP contractors, oil & gas contractors. Responsibilities:

• Increased annual budget from $4.5M USD to $7M USD by working closely with consultants, key clients

• Pursued and attained major client of Dubai International Airport, project worth $5M+ USD

• Advised Dubai International Airport engineering department on York technical specifications

• Selected and priced required York equipment, produced quotations, followed up and closed deals

• Designed duct sizes and outlet duct distribution for projects

• Attended technical complains related to YORK A/C equipment’s to suggested quick solution

• Assist contractors in developing their HVAC&R system design to maximize their chance of winning the bid based on criteria laid out by the building owner.

• Conducted final review of quotations and proposals to ensure that they meet project requirements

• Acquired the technical and market knowledge necessary to represent the products Project Engineer Mar.1997 – Oct. 1998

• Saifco HVAC – Air Conditioning & Electro-Mechanical Contracting, Dubai, UAE Responsibilities:

• Coordinated with Civil, Plumbing and Electrical contractors during design and construction

• Calculated heat-loads and completed quantity surveying

• Designed VRF (Variable Refrigerant Flow) system for residential complex houses based on heat load calculations and required decoration separately for each unit

• Supervised & executed installation of ducted split air-conditioning systems, chilled water systems and fire sprinkler systems in commercial and High-rise towers

• Upgraded and developed new company standard

• Coordinated and administrated HVAC & Plumbing project material technical blueprint drawings & submittal

• Handled compliance statement between specified system design for HVAC & Plumbing and alternative solutions

• Provided information on the requirements and feasibility of a project, as well as the resulting costs

• Created annual maintenance and service contracts for landlords included labors cost for regular visits and spare parts

EDUCATION

Bachelor’s Degree of Mechanical Engineering

DRIVING LICENSE

Holding Canadian Driving License Class (G)

PROFESSIONAL DEVELOPMENT

• Sales training in Viking Johnson headquarters, Hitchin, UK

• Salesforce Program training, Hitchin, UK

• Technical service training in Grundos Pumps Factory, Bjerringbro, Denmark

• Technical service training in Viking Johnson Factory, Hitchin, UK

• Technical service training in Penn Fans Ventilator Assembling, Middle East, Sharjah, UAE

• Technical service training in VAG Valves Factory, Mannheim, Germany

• Technical service training in AUMA Actuator Factory, Germany

• York International Selling By Objective Training Program, Dubai, UAE

• York International Sales & Technical training courses, Dubai, UAE

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