David R. Leopold

757-***-****

ad2il0@r.postjobfree.com

linkedin.com/in/daveleopold

Professional Summary

Motivated, personable professional with successful sales record, customer service performance, and superior leadership abilities. High adaptability and versatility, demonstrated across several different retail markets. Proven history in building customer base, increasing revenue, lowering costs, improving morale, and reducing turnover.

Skills Summary

Sales

•Top five results in KPI with Advantage Solutions across our 50 nationwide territories.

•Generated $3 million in annual sales as District Sales Manager with One-Stop Cellular

•Received corporate recognition for improved sales in multiple stores by $1 million or more with Service Merchandise

•Reversed declining profitability trends with BEST Products as Store Manager by reducing shrinkage numbers and increasing sales by 9.6% over previous year.

Management

•Hired, trained, and maintained sales force of 50+ employees throughout 13 store locations with One-Stop Cellular

•Spearheaded scheduling, human resources, and training throughout career; history of building trust while also setting expectations with employees

•Maintained and optimized digital systems and all peripherals to target performance measurements and results across purview

Service

•Demonstrated approachability, affability, and flexibility to customers and staff alike

•Received corporate recognition from BEST Products for outstanding customer service ratings from customers

•Maintained impeccable store appearances, merchandising, and customer experience in distinct retail markets, from big-box stores to grocery services

•Established high standards by resolving all customer inquiries efficiently and effectively

Professional Experience

Advantage Solutions, Richmond, VA October 2013 - Present

Retail Sales Representative – Impossible Foods

•Routed and executed 200 plus store visits monthly on behalf of Impossible Foods

•Verified, tagged, stocked, and merchandised two to fifteen unique items in various quantities depending on store volume and execution during each visit.

•Sold and ordered products for secondary displays and promotions.

•Number one in the Mid-Atlantic Region for in-stock and in distribution percentages as well as number of items merchandised monthly. Top five KPI’s Nationwide across 50 territories.

•Executed freshness and planogram integrity checks.

•Built relationships and improved store performance through professional and personable interactions with meat department and store leadership.

The Kroger Co., Richmond, VA July 2013 – October 2013

Assistant Store Leader / Human Resources/Center Store/Perishables

•Managed $50 million store operations in multiple Richmond, VA stores, serving diverse socio-economic groups

•Facilitated Human Resources with primary focus on associate retention; contributed to interviewing, onboarding, developing, and coaching of 125-150 associates per store

•Liaised between departments, hourly associates, and management to foster teamwork and cross-training; built rapport with all levels of store employees

•Orchestrated weekly meetings for staffing needs, display planning, and sales and operational review; administered weekly changes by collaborating with all management

•Conducted semi-annual and monthly inventories and ensured seamless merchandise organization, both in stockroom and on floor

Farm Fresh Supermarkets, Norfolk, VA October 2011 - July 2013

Assistant Store Director

•Supervised $25 million landmark store operations in all arenas, including staff and customer satisfaction

•Supported completion of $2 million remodel of store location; participated in weekly planning meetings and managed all in-store operations affecting customer experience

•Set and strengthened standards of proper operations, including staffing, stocking, presentation, sanitation, and freshness

GoWireless, Virginia Beach, VA September 2009 - October 2011

Store Sales Manager

•Facilitated opening and merchandising of Verizon Wireless Premium Retail location; achieved higher than forecasted gross profit totals within second month of operation

•Exceeded and met goals in all sales metric categories for 11 out 12 months, resulting in $15,000 in commission earnings

Selected Early Career

One-Stop Cellular, Virginia Beach, VA

District Sales Manager / Area Manager / Store Manager

Service Merchandise, Frederick, MD

Assistant Store Manager / Sales Manager / Operations Manager

BEST Products, Lynchburg, VA

Store Manager / Assistant Store Manager / Department Manager

Education

East Coast Polytechnic Institute, Virginia Beach, VA

Associate’s Degree in Computer Programming

Tidewater Community College, Virginia Beach, VA

Business, Math and Liberal Arts Business, Math and Liberal Arts

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