Lauren Michell
CERTIFIED SCRUM MASTER
Seasoned Scrum Master with a proven track record of leading
and facilitating high-performing teams in developing and delivering high-quality software solutions on time and within budget. Expertise in multiple Agile methodologies, stakeholder management, and sprint planning. Demonstrated ability to manage complex projects with multiple deadlines and achieve significant results, such as a 15% improvement in velocity in under 4 sprints.
CONTACT
ad2ijy@r.postjobfree.com
Charlotte, NC 28262
www.linkedin.com/in/lauren-
michell
EXPERIENCE
SCRUM MASTER-BLUE RIDGE STUDIOS
Feb 2020- Present
• Streamlined cross-functional project management
processes using Agile and SAFe methodologies, reducing project completion time by 30% and time-to-market by 20%.
• Organized and managed websites, advertising, graphic design, and creative services across teams of 4+,
improving efficiency and communication.
• Increased team velocity and transparency by 20% using SAFe implementation, improving communication and
quality of projects.
• Facilitated Kanban principles to reduce team cycle time by 15% and increase throughput in 4 sprints or less.
• Created and maintained project budgets, allocating resources to relevant tasks.
• Managed full website design projects and advertising campaigns for 20+ clients using Jira.
• Facilitated 3-week sprints and daily Scrum sessions to identify and remove impediments.
• Adopted Agile methodologies within the project
management ecosystem, serving as Scrum Master,
breaking projects into sprints, and running product backlog.
• Increased operational efficiency by 34% by reducing downtime between projects.
• Prospected new small to medium-sized businesses for website design services by engaging in pre-sales
discussions with sales engineers.
• Utilized customer relationship management software
(Salesforce) to provide customer support and
communicate deliverables and checklist items with sales team and implementations managers.
CERTIFICATIONS
Certified ScrumMaster (CSM)
Scrum Alliance
(Credential ID: 1716892)
EDUCATION
University of North Carolina-
Charlotte
BS Chemistry, Biochemistry
Concetration, Cum Laude
SKILLS
Jira
Software Development Life Cycle
(SDLC)
Sprint Planning
Backog Refinement
Agile Frameworks- Scrum, Kanban
Excel
MS Office Suite
Google Analytics
Communication
Leadership and Coaching
SCRUM MASTER/PROJECT MANAGER- M3 DIGITAL
Sep 2016 – Dec 2019
• Coordinated cross-functional teams to drive project success, delivering projects on time, within budget, and scope.
• Used project management tools such as JIRA to oversee project milestones, monitor progress, and ensure project completion.
• Developed and reviewed functional documentation, reducing impediments by 80%.
• Communicated project updates to stakeholders,
delivering timely information on status, issues, and risks, reducing misunderstandings by 50% and increasing
stakeholder satisfaction.
• Analyzed and diagnosed organizational challenges, developing solutions to optimize future development and communicate roadmaps to stakeholders, reducing
process-related challenges by 40% and increasing
organizational effectiveness.
• Developed comprehensive change management plans
and implemented project management best practices, including risk management, issue resolution, and change control processes, to ensure project success.
• Worked with cross-functional teams to design, develop, and test software applications.
• Used Agile development methodologies to deliver high- quality software on time and within budget.
• Proven ability to troubleshoot and debug complex software applications.
• Experienced in using version control systems and continuous integration/continuous delivery (CI/CD) pipelines.