I am a dedicated professional with a passion for continuous learning. I bring over 15 years of experience dealing with clients from the hospitality and entertainment industry. My interaction with customers gives me an edge and a unique understanding of what they require and how I tailor services to their specific needs. Understanding people and working with others have always been strengths of mine which I believe can be used to better work with my team and simultaneously serve client needs. I possess strong critical thinking, analytical and visualization skills with a combination of precision that gives me an eye for details. I believe my work history complements my strategic vision to better serve clients. I enjoy working with and collaborating with multidisciplinary teams as this single factor is the key denominator that drives continuous leadership excellence. Having a growth mindset coupled with being an active listener, I have an eye for emerging trends across multiple industries that helps me better understand how I can serve clients. Whilst I am driven to take on challenges my prior responsibilities in working in human centric industries makes me cautious and compliant with regulations and guidelines for client needs which includes safety and health. P R O F I L E
E X P E R I E N C E E D U C A T I O N
*************@*******.***
MATTHEW SHUMAN Philadelphia, PA
W E B D E V E L O P E R
Evolution Philadelphia, Pennsylvania
September 2022- Present
GAME PRESENTER AND GAME SHOW HOST
Consistently and continuously prioritized routine, structure and time to remain focused and serve
clients efficiently.
Maintained positive public relations with clients
to build a shared understanding of mutual trust
in service delivery.
Used design thinking to visualize and accurately
create and deliver service requirements for
clients in an efficient, reliable and flexible
manner.
As a testament to my commitment to excellence,
accuracy and punctuality, I have now received the
top performance bonus awarded by Evolution for 5
consecutive months.
UNIVERSITY OF PENNSYLVANIA, November 2023
PHILADELPHIA, PA
June 2001
Web Design
Wireframe Creation
Front End Coding
Back End Coding
JavaScript
React
HTML
CSS
MySQL
NoSQL
Node.js
GitHub
Jest
IT Strategy and Planning
IT Infrastructure Management
IT Support
T E C H N I C A L S K I L L S
FULL STACK WEB DEVELOPMENT CERTIFICATION
GARDEN SPOT HIGH SCHOOL,
NEW HOLLAND, PA
DIPLOMA
With a Successful Game Count averaging over
4000/month and company average under
600/month, I am consistently among the top 5% of
Presenters.
mshuman.vercel.app
T R A N S F E R A B L E S K I L L S
REFERENCES
I N T E R E S T S
OTHER
The Inn at Leola Village Leola, Pennsylvania
March 2015- March 2018
SOUS CHEF
Designed back and front end kitchen operations to ensure smooth operation of services. This meant prioritizing routine, structuring and organizing space and time to remain focused and serve clients consistently.
Maintained positive public relations, adaptability, flexibility and openness to learn and take control of kitchen operations in the absence of the Master chef or any other staff member.
Collaborated and participated in continuous cross
department and cross functional training in all
departments to adapt and be adept with and to external demands as and when required.
Led a team of 8 and onboarded and trained new staff members and co-workers to maximize their performance and productivity.
Used design thinking to visualize and accurately plan work for efficiency, reliability and flexibility. This reduced downtime by 20% and ensured service continuity.
Oversaw menu and recipe development with Master Chef to create new and seasonal recipes to attract new and maintain existing customers.
Oversaw scheduling work and creating work schedules for the rest of staff to maintain operations which entailed sound financial and decision making skills to ensure workflow delivery.
Leadership and team management/development
Creative visualization
Design thinking
Budgeting and cost control
Operations management
Vendor management and negotiation
Project management
Critical thinking and Problem-Solving
Adaptability
Head of Training / Onboarding
Skillful multitasking
Strong communication and instruction
management
Used sound financial acumen in inventory and budget management to keep stock of inventory, restock
supplies and maintain equipment to run operations
smoothly to better serve clients.
Used and applied design thinking to plan ahead,
communicate and synchronize timely delivery of guest orders to maintain and prevent potential workflow
disruptions.
Skylar Goldstein
Evolution Comm. Director
Phone: 215-***-****
Email : ****.**@*****.***
Digital Marketing
Branding
Copywriting
SEO
Story telling and writing
Data visualisation
AI and Machine learning
Reading
Video Games
Sports & Fitness
Benjamin Revelli
Sous Chef Urban Village
Phone: 856-***-****
Email : *********@*****.***
Effectively communicated, coordinated and collaborated with staff and team members to ensure congruity
amongst front end and back end kitchen operations. Increased team efficiency to prioritize and deliver orders responsibly during peak periods without compromising safety and regulatory requirements.
COOK
Urban Village Philadelphia, Pennsylvania
June 2021- September 2022
Chris Davis
Executive Chef Urban Village
Phone: 570-***-****
Email : *******@*****.***
Iranjali Abeyratne
Founder, Edhati Consultancy
Phone:+94-777-***-***
Email :I *******@******.***