PAMELA DARDEN

**** ****** ****** **** ******* Va

757-***-****

PROFESSIONAL SUMMARY

I am a professional and hardworking woman with more than 20 years of Customer Service experience. I’ve also been in the Cleaning Business for over 30 years. Love to make people happy and satisfied.

EXPERIENCE

FIRST IMPRESSIONS Llc

Norfolk Va

Cleaner and Receptionist / 2014-2023

Scheduled and confirmed appointments and meetings.

Answered the phones, completed paperwork and processed cash, checks and credit card transactions.

Assisted customers with emergency situations with care, whether over phone or in person

Cleaned homes when needed.

Handled a variety of secretarial duties, including documenting, faxing, contracts, and photocopying.

In charge of customer complaints and request

Red lobster Restaurant

Charlottesville Va

Server/Management 1992-2013

Helped customers with problems.

Pay attention to customer's request.

Provide customers with solution and recommendations to problems.

In charge of money, and credit card processing

In charge of writing daily reports

Trained all staff.

Managed over 20 employees.

Closing of business duties

EDUCATION

Regent University

Va Beach Va

Psychology

AWARDS AND ACKNOWLEDGEMENTS

Volunteer for The American Red Cross since 2020