NAOMI CEPEDA

**** ********** ******, # **, *****, NY 10453 347-***-**** ad2ihh@r.postjobfree.com

QULIFICATIONS AND CREDENTIALS

Bi-lingual; English and Spanish

Experience working with children and adults

Knowledge of Microsoft Word and Excel

EXPERIENCE

NYC Department of Parks and Recreation, New York, NY 01/2022 - Present

Seasonal Maintenance

Sweep and rake leaves; safely dispose of litter and debris

Operate lawn mower, weed trimmer, and weed whacker

Ensure all Parks’ policies and procedures are always followed daily to guarantee safety

Paint park benches and report to supervisor of any graffiti in park premises

Answer questions and directed them to different areas of the park

Mid Bronx, Bronx, NY 06/2021 – 08/2021

Custodial

Scraped walls, plastered holes mixed thinners and painted walls

Applied adhesive to floor and put down tiles as needed

Performed general cleaning duties such as sweeping, moping, and waxing

Utilized hand and power tools such and saws and drills to complete tasks in a timely manner

Striped, buffed, and waxed floor using a buffing machine

Universal Survey Center, New York, NY 06/2005 – 10/2006

Telemarketer

Conducted telephone surveys to provide information and promoted consumer products

Worked as a team with managers and customers service representatives

R.M.H. Teleservices, New York, NY 06/1998 – 02/2001

Day Manager

Managed and supervised employee in day-to-day activities

Conducted employee evaluations and analyzed results

Trained new representatives on call procedures and how to build rapport with clients

Dollar Tree, New York, NY 09/2018– 09/2019

Cashier

Received cash, checks, and completed credit-card transactions from customers, and employees

Counted money to verify amounts and issued receipts for funds received

Compared totals on cash register with amount of currency in register to verify balances

Sold merchandise to individuals in stores and showrooms utilizing knowledge of products

EDUCATION

Mid Bronx Custodial Training Program, Bronx, NY

Certificate of Completion for Custodial Maintenance

New York State Department of Education, Albany, NY

General Equivalence Diploma

VOLUNTEER EXPERIENCE

Our Lady of Mercy Hospital, Bronx, NY 11/1997-05/1998

Home Aide – Assisted with personal care of HIV/AIDS during their hospitalization, ensured patients complied with daily diet and schedule, ensured a safe and pleasant environment for the patients and their families, resource center for independent living.

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