JHON ALMANZAR

Harrisburg, PA *****

717-***-**** - ad2ih2@r.postjobfree.com

PROFESSIONAL SUMMARY

Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. SKILLS

Equipment Monitoring and

Troubleshooting

Submitting Insurance Documents

Accounting Functions

Maintain Records

Electronic Document Management

System

Account Posting

Verify Data

Review Documents

WORK HISTORY

01/2023 to Current Billing Specialist

UPMC – Harrisburg, PA

Researched and resolved billing discrepancies to enable accurate billing. Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.

Monitored customer accounts to identify and rectify billing issues. Provided excellent customer service, developing and maintaining client relationships.

Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments. Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.

Used data entry skills to accurately document and input statements. Utilized various software programs to process customer payments. 03/2021 to 01/2023 Office Administrator

DermDox Dermatology – Mechanicsburg, PA

Interacted with customers by phone, email, or in-person to provide information. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Maintained electronic and paper filing systems for easy retrieval of information. Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Reconciled account files and produced monthly reports. Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.

05/2019 to 03/2021 Medical Assistant

Family Practice – Harrisburg, PA

Sanitized, restocked, and organized exam rooms and medical equipment. Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Obtained client medical history, medication information, symptoms, and allergies. Performed medical records management, including filing, organizing and scanning documents.

Taught patients about medications, procedures, and care plan instructions. Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Implemented care and efficiency improvements to support and enhance office operations.

EDUCATION

06/2019 High School Diploma : Computer Science

Commonwealth Charter Academy - Harrisburg, PA

LANGUAGES

Bilingual

Native or Bilingual

Spanish

Native or Bilingual

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