Customer Service Sales Representative

KL Kenneth Leonard

McDonough, GA ***** 404-***-****

***************@*****.***

PROFESSIONAL

SUMMARY

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Seasoned Sales Representative with exceptional success in business- to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS Communications Strategies

Firearm Handling

Serve Customers

Telephone Support

Lead Generation

Leadership Communications

Office Support

Script Proofing

Security Standards

Sales and Marketing Strategy

Special Assignments

Monitor Security

Suggestive Selling

Fundraising Campaigns

Financing Options

WORK HISTORY SALESMAN 02/2023 to 04/2023

Trugreen McDonough, GA

Trained and mentored new sales representatives.

Utilized CRM software to manage customer accounts and track performance metrics.

Promoted and up-sold products and services to meet needs of customers. Generated new leads through networking and attending industry events. SECURITY OFFICER 02/2022 to 11/2022

Paradigm Security Norcross, GA

Reported suspicious activities and persons to law enforcement. Screened individuals and prevented passage of prohibited articles into restricted areas.

Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment. Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

SECURITY OFFICER 03/2020 to 02/2022

Mafia Security Atlanta, GA

Reported suspicious activities and persons to law enforcement. Screened individuals and prevented passage of prohibited articles into restricted areas.

Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment. Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

BELLMAN/DRIVER 04/2017 to 03/2020

Wyndham Atlanta Galleria Atlanta, GA

Assisted with loading and unloading of luggage from motor coaches and other vehicles.

Opened doors and transported luggage for customers with care and efficiency.

Carried out special requests from guests, delivering flowers and fruit baskets to rooms.

DRIVER 01/2015 to 03/2017

FedEx Atlanta, GA

Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Followed all relevant traffic laws and safety regulations. Answered, scheduled, and responded to reservation calls at specific times and locations.

Communicated with customers to provide delivery updates and confirm delivery locations.

EDUCATION American Intercontinental University Online, Chicago, IL 01/2008 Bachelors in criminal justice

CDL, Atlanta, GA 03/2003

Awarded my Class A CDL

Contact this candidate