William Smothers

**** **** *******, **** ****, South Carolina, 29730, US • 803-***-**** • ad2ig5@r.postjobfree.com Individual who is communicative and skilled in HVAC and Apartment Maintenance. Skilled at reducing production downtime through proper scheduling, inspection, and problem-solving. Professional who promotes excellent attendance and is willing to lend a hand and assist others in completing work assignments. Facilities Maintenance Technician with 12+ years of hands-on experience in a professional services firm who is systematic and adaptable. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Electronics Technology - Some college (No degree)

North Carolina A&T State University - Greensboro, NC High School - 1997

West Charlotte High School - Charlotte, NC

Commercial HVAC/BAS Technician - August, 2022 to Present Abm - Charlotte, NC

Transformers, junction boxes, service panels, electrical boxes, switches, and circuit breakers were among the electrical hardware I installed and wired. Delivered excellent customer service.

Successfully collaborated with a multi-craft team to provide wiring installation, preventive maintenance, and equipment testing. Kept my supervisor informed about operational issues and changes on a regular basis. Used my trade tool knowledge and ability to read and follow blueprints and wiring plans to complete projects. Tested electrical systems and circuit continuity in electrical wiring, equipment, and fixtures using various testing devices. Assisted technicians in the maintenance and repair of equipment. Used analyzers, amp meters, and volt-ohm meters to measure various devices. Used [Software] spreadsheets to keep track of income, labor, and expenses, and I generated weekly reports. Collaborated with [teams/departments] to ensure a smooth work flow and efficient organization operations. Maintenence Supervisor - March, 2017 to June, 2022 Manor York Senior Apartments - Rock Hill, SC

Used problem-solving skills to quickly resolve issues with little supervision and notified [Job title] of issues that required [Type] resolution. Was in charge of overseeing the use and upkeep of machines such as lights and fans, as well as plumbing, hydraulic, electrical, and pneumatic systems. Tossed all outdoor debris, including yard clippings, into receptacles to properly maintain grounds. Collaborated with property manager to successfully complete projects on time. Used best maintenance and safety practices with few complaints, incidents, or lost-time accidents. Designed and implemented a maintenance program to improve operational efficiency and minimize downtime. Preventive maintenance protocols were established and documented by me. Was in charge of Apartment make ready, Daily Work request, and Property upkeeping of daily facility operations. Paid close attention to guidelines, specifications, and detailed instructions to maintain strict operational and maintenance regulations. Removed trash and cleaned Interior and Exterior areas to keep buildings neat and organized for personnel and visitors. Responded quickly to internal service calls about malfunctioning equipment and completed repairs efficiently, resulting in a 95% increase in overall employee satisfaction. HVAC experience

Hand/power tools

Organization

Strong team player

Supervisory experience

Preventive maintenance

Have own tools

Strong written and verbal communication skills

Brazing experience

Industry safety equipment

Maintenance and repair

Plumbing

Basic computer skills

Safety regulations

Safety focused

Good multitasker

Fast learner

Air Conditioning Service Universal certification EPA. PROFESSIONAL SUMMARY

EDUCATION

WORK HISTORY

SKILLS

CERTIFICATIONS

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