Sharon Sebolelo

Ramabele

Objective

Expanding to the legal domain my existing horizon of experience in hospitality and human resources in order to complement growing academic qualification in this area of specialisation. Experience

September 2010 – April 2022

Southern Sun Hotel Hyde Park • Receptionist/Switchboard Operator; acting front office duty manager • Guest liaison and satisfaction; booking management; train, direct the work of, counsel front desk team members; prepare timesheets and receive job cards; build strong relationships with all other departments; ensure safety; financial responsibilities for night audit, billing, forex, cash, credit cards; email correspondence and switchboard operation.

September 2009 – August 2010

Formula Inn Park Station • Receptionist • Checking in/out guests; dealing with queries

January 2008 – March 2009

Department of Public Transport, Roads and Works • Administration clerk

• Maintenance of the attendance registers, administration duties and keep of statistics, Assist with spot checks and stock taking on stock items in the Mini Technical Store, updating records and databases, writting weekly reports, and accomplishment, scheduling activities and meetings for the company. Logging calls for maintenance and update time sheets Contact

The Bolton Rosebank

Unit SG12

2 Sturdee Avenue

Rosebank, Johannesburg

2196

078-****-***

ad2ifz@r.postjobfree.com

ID

English, Southern Sotho

Tswana, Xhosa, Zulu,

Sepedi

830**********

April 2007 – December 2007

Ingilosi Staffing Services • Promoter and data capturer • promotions; administration, such as creating access cards for staff, logging maintenance calls

September 2006 – February 2007

Vodacom logistics • Returns assistant • Manage a database of product returns & exchanges; ensure customer satisfaction; comply with corporate standards & procedures in handling returns September 2005 – September 2006

Ghekko Services • Stock taker • Counting stock; packing, receiving & dispatching

March 2005 – September 2005

Privilege portfolio • Telesales consultant • Generating leads, follow up, closing a sale

Education

Bachelor of Commerce in Human Resources

UNISA, 2021 - current studies

Diploma in Management of Training: Human Resources Development

Vaal University of Technology • 2005

Office Administration

Damelin Braamfontain • 2008

Call Centre Certificate

Successa • June 2007

Senior certificate

Sibi Senior Secondary School • 2000

Computer skills

Warehouse Management System (WMS), Opera, Fi-delio, MS Word, MS Powerpoint, MS Excel, Outlook, data capturing

Communication

Fluent and confident communication across media and stakeholder communities: telephone, interpersonal, correspondence, presentation, negotiation, problem solving

References

Sandra Mangwane• Assistant Front office Manager • Southern Sun Hyde Park • 011-***-****/8101

Tim Dutch • Former Rooms Division Manager • Southern Sun Hyde Park • 011-*******

Code 08

Contact this candidate