Armond Brown, MSMIS

San Francisco, CA ***** 404-***-**** ad2icg@r.postjobfree.com LinkedIn

TECHNICAL SKILLS

Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, Power BI), Power Pivot/Query, Power Automate, Visio, Tableau, Resource First, Prognos, HSD-ES, CWOS, SAP, Oracle CRM & PLM systems, PC*MILER, McKinsey & Company cost engineering & pricing applications, VLOOKUP, Pivot Tables, Macros, VBA, SQL, Index/Match, Rally EMPLOYMENT HISTORY

Business Operations Manager Intel Corporation Santa Clara, CA 2018 – 2023

● Led innovative divisional capital investment forecasts exceeding $47 million through quarterly planning cycles, ensuring precise roadmap driven and prioritized program allocation by providing critical decision-making analytics to senior leadership, software development, and R&D stakeholders developing investment forecasts

● Deployed strategic plans to achieve investment targets by developing, retooling, and implementing capital investment processes; championing project planning cycles, fostering the negotiation, collaboration, and communication amongst program leadership, sponsors, and key software development and R&D stakeholders

● Spearheaded the automation of critical exception processes, leading to a consistent 10-15% reduction in costs each quarter

● Pioneered dynamic forecasting system dashboards, report publishing governance, and security compliance standards, enabling the R&D and software development organization to provide data driven, visual insights for informed investment decision-making

● Developed and translated ambiguous objectives and requirements from R&D and software development stakeholders and leadership into actionable work plans for the development of new tools, processes, and best practices

● Designed and drove user training ensuring rapid adoption, integration, and on-going support of newly deployed tools and reports

● Developed and deployed innovative tools to automate tailored communications that drove the R&D and software development organization’s ethics and compliance trainings to 98% effective

● Developed Restricted Access Control reservation tool via MS Lists and embedded MS Power Apps for R&D and software development organization reducing the use of manual, e-mail driven processes proven

● Supported capital purchasing tool migration to MS Power Apps during MS 365 transition providing remediation, governance, security access & entitlements, and Dev spaces for testing and facilitated working sessions with migration SMEs

● Developed, documented, deployed, and evangelized automated approval tools for restricted pandemic era processes i.e., travel approvals; R&D lab access; power-ons; customer engagements, etc. enabling the critical PRQ work plans of our R&D teams

● Dev/tools used: PBI, Power Pivot/Query, SharePoint, MS Lists, Power Automate, Power Apps, SQL, Tableau, Excel, VBA/Macros, MS Forms

Senior Business Analyst Bonneville Power Administration via ieSolutions Vancouver, WA 2017 – 2018

● Developed and translated vague PMO leadership goals into operational metrics, actionable requirements, and work plans enabling process improvements and functional system changes

● Conducted comprehensive root cause analyses to develop business cases for process improvement initiatives

● Extracted vital insights from end users, stakeholders, sponsors, and the organization, driving the refinement of crucial systems and processes, by coordinating seamless communication flows regarding UAT & project status updates

● Trailblazed the strategic planning necessary to deploy the enhancements of fundamental project management practices and processes, optimizing the execution of transmission capital programs, inclusive of project risk mitigation strategies

● Produced frequent and timely presentations targeting PMs, IT leadership, and cross-functional teams, communicating progress and challenges potentially impacting the project scope or schedule risks

● Leveraged innovative tools & solutions i.e., pivot tables, macros, VLOOKUP, PowerBI, SQL, & Tableau for analysis & tracking

● Dev/tools used: PBI, SharePoint, SQL, Tableau, Excel, VBA/Macros Senior Business Analyst & Consultant, Supply Chain AFMS Logistics Management Group Portland, OR 2015 – 2017

● Leveraged and cultivated strong stakeholder relationships with 14 corporate clients spanning multiple industries, delivering both on-site and remote supply chain services and uncovering network efficiencies and revenue avenues

● Proactively managed client accounts at AFMS Logistics Management Group, consistently exceeding expectations through strategic planning and attentive communication. Achieved a 5-8% increase in customer satisfaction by identifying and addressing client needs, ensuring seamless gain-share invoicing, and delivering analysis driven recommendations for cost saving solutions

● Conducted thorough market research and discovery tailored to the compliance landscape, laying the groundwork for meticulous ad-hoc analyses to drive business cases, cost-saving opportunities, process improvements, and on-target customer deliverables

● Gathered & documented requirements, as-is systems, processes, & data sets to facilitate smooth ETLs & data collection/mapping

● Dev/tools used: Power Pivot/Query, SharePoint, SQL, Tableau, Excel, VBA/Macros Project Manager, Supplier Royal Philips Electronics via Software Specialist Bothell, WA 2014 – 2015

● Owned NPI negotiations authoring Project Level Agreements (PLAs) outlining BOM supplier’s expectations, driving consistent 5-8% lead time reductions for Commodity Managers

● Directed NPI requirements sessions to gather, document, analyze and translate functional and non-functional manufacturing requirements into product work plans, process diagrams, and workflows

● Analyzed as-is business processes to identify gaps and areas of improvement resulting in action plans to optimize BOM resources and production line execution, maximizing production capacity

● Drove Supplier performance inclusive of on time delivery of NPI materials and prototypes, to 97% compliance enabling production growth and better yields of production capacity

● Dev/tools used: pivot tables, macros, index/match, VLOOKUP, VBA, SQL, and Tableau, SharePoint Senior Supply Chain Analyst & Engineer United Parcel Service 2006 - 2014

● Led and supervised cross-functional systems implementation teams, fostering a collaborative environment, and effectively managing a diverse group of professionals to ensure seamless execution of client onboarding. Successfully directed and motivated team members, resulting in the timely and efficient implementation of projects, exceeding SLA expectations

● Lead complex, cross-functional supply chain projects, and RFQs with revenue thresholds of +$1 mil pushing product profitability to record levels in 2013-14

● Developed, deployed, and maintained custom excel based tools used to increase the productivity of product pricing teams enabling faster RFQ responses, bulk pricing updates, and tariff customizations, inclusive of user training

● Evaluated competitor proposals considering current market conditions, and accounts profitability to formulate winning procurement and pricing strategies during contract negotiations

● Delivered compelling analyses for Senior Management defining the financial impacts of different pricing scenarios (e.g., competitor offers vs. UPS offers, DIM impacts, GRI impacts, etc.)

● Dev/tools used: Power Pivot/Query, SharePoint, SQL, pivot tables, VLOOKUP, VBA/Macros EDUCATION

Wilmington University, Master of Science: Management Information Systems (MSMIS), New Castle, DE Georgia Southern University, Bachelor of Business Administration: Finance, Statesboro, GA CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Skillsoft Success Factors Business Analysis: Planning Workshop; Requirements Gathering Workshop; United Parcel Service: PM Institute Business Process Improvement; Business Analysis 101; B2T Training; IT Management; JD Courses Green Belt Six Sigma workshop; Lynda.com

Power BI Essential Training; ONLC Training Centers Analyzing Data with Power BI; Courses for Success Project Management Workshop; Scrum Alliance, Inc. Certified Scrum Master; StarAgile PMI-PMP Certificate; (in progress) PMI-PMP Certification; DataCamp Intro to ChatGPT/AI; (in progress) DAX Functions in PBI; Intermediate DAX in PBI; Intro to Python; Track: Financial Reporting in Power BI; AREAS OF EXPERTISE

Strategic Planning Risk & Compliance Analytical Modeling Finance & Business Planning Business Operations Business Analysis & Intelligence Reporting & Analytics Data Visualization Stakeholder Management Communications KPI Development Forecasting & Budget Management Project Management Dashboarding Process Improvement Data Analysis Agile

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