Veronica Barnes

ad2icc@r.postjobfree.com • 318-***-****

SUMMARY

• Effective communication skills, flexibility, analytical ability, strong judgment, and management skills. Proficient in Microsoft PowerPoint, Excel, QuickBooks, Salesforce, Phycon, ERP Systems and Sage. 10 years of experience within management experience. EDUCATION

• Bachelor of Arts in Psychology - Grambling State University - 2013

• Master of Science in Criminal Justice – Grambling State University - 2016

• CNA – Nursing Spectrum - 2008

PROFESSIONAL EXPERIENCE

Provider Data Non- Delegated

United Health Care (Remote)

Feb 2023 - December 2023 Contract

• Responsible for various loading activities related to the provider network database (NDB.

• Consistently meet expectations for quality and time utilization metrics in a production-based environment

• Ability to use Excel for sorting, filtering, and locating specific data elements.

• Daily work requires the ability to utilize multiple systems/applications simultaneously.

• Receive requests to maintain provider data from multiple inbound sources (e.g., Excel spreadsheets, emails, Word, PDF's, etc.) from within the organization.

• Utilize critical thinking by interpreting instructions that accompany the inbound data from multiple sources and conduct detailed analysis within legal, regulatory context.

• Demonstrate an understanding of and apply business strategies, rules, and procedures as appropriate (e.g., determine whether to reject or accept data prior to entry)

• Utilize database systems and tools to enter and/or research provider data that is maintained in our business operating systems such as Phycon, NDB, CLM, OMEGA.

General Operations Manager

Shoulders of Care

January 2019 — January 2023

• Demonstrate the initiative to learn and enhance skills that promote anti-racism, cultural competency, and the understanding of oppression and its impact.

• Perform financial analysis for tax purposes and reconciliation of all ledgers for billing accounts.

• Analyzed pro forma vs budget tracking, annual budget monitoring, reserve funding/use, and operating cash flows.

• Analyzed decisions pertinent to the operation of Shoulders of Care.

• Managed 50 clients with PTSD and general intellectual disorders, psycho-social side of PTSD, general intellectual disorders.

• Responsible for the training, development, and growth of support groups and staff. Accounting Specialist III

Lasalle Management A/P & A/R

July 2018 — Dec 2018

• Reconciled processed work by verifying entries and comparing system reports to balances.

• QuickBooks.

• Charged expenses to accounts and cost centers by analyzing invoice/expense reports, recording entries.

• Paid vendors by monitoring discount opportunities; verifying federal id numbers; scheduling and preparing checks; resolving purchase order, contract, invoice, or payment discrepancies and documentation; insuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments.

• Paid employees by receiving and verifying expense reports and requests for advances, preparing checks (Sage).

• Managed third-party financing programs.

• Advised management of problems or discrepancies as they arise.

• Supported management with bookkeeping, ERP systems, and loan processing tasks. Case Manager

Mississippi Statement Hospital

January 2013 — July 2018

• Assessed clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans.

• Recorded clients’ progress including charting referrals, home visits and other notable interactions.

• Maintained the patient's comprehensive clinical record through detailed documentation.

• Worked collaboratively with patients, families, physicians, and nurses to ensure high quality care.

• Children and Adult Unit.

• Caseloads.

Superintendent

Davidson Terminal Service

August 2009 — March 2012

• Dispatch truckers to destination for loads.

• Check all time logs and adjust any mistakes.

• Adjusts timing mechanisms.

• Report any security related matters to the line manner.

• Accounts for incoming and outgoing shipments.

• Employee registration.

• Payroll.

• Fill in assistant for owner when vacationing.

• HR entry level.

• OSHA compliance.

• Supply chain & Logistics.

Compliance Manager

Creative Designs

Jan 2007 — Jan 2009

● Duties include receiving payment and posting amount to customer's account & preparing statements to credit department.

● Assessed product, compliance, or operational risks and developed risk management strategies.

● Sabre- for travel.

● Practiced insurance verification and eligibility, Medicaid, and Medicare, while under HIPAA practice.

● Automatic Call Distributor

● Communicated written policies and procedures across the organization.

● Assessed product, compliance, or operational risks and developed risk management strategies.

● Recruited, trained, and onboarded all new employees.

● Verified validity of account discrepancies by obtaining and investigating information from sales, trade promotions.

● Protected organization's value by keeping information confidential.

● Updated job knowledge by participating in educational opportunities.

● Accomplished accounting and organization mission by completing related results as needed.

● Researched and investigated discrepancies in invoices to determine the accuracy of charges.

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