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Customer Service Patient Care

Location:
Durham, NC
Salary:
18
Posted:
January 06, 2024

Contact this candidate

Resume:

Jennifer Goss

Durham, NC

Telephone: 919-***-****

Email:ad2ic4@r.postjobfree.com

Professional Overview:

Medical industry professional with extensive nursing and medical services.

Vast knowledge of the management of positive patient care experiences

Adapt to working in high-pressure environments.

Need Part-time work at 20 hrs a week.

Work Experience:

Bath & Bodyworks

Nov 2023-Jan-2024

Sales associate/customer service (seasonal)

Food Lion

(Raleigh)

June-2022-Oct 2023

Cashier/Customer service

FastMed UC CCMA-(Durham)

Dec 2021-March 2022

Rooming patients and doing vitals etc prior to visit

Urine drug testing

Epic trained EMR skills

Assist with any tests or treatments per MD Request

Medix (Raleigh, NC) - Clinical Research Coordinator CCMA (Contract) Sept 2021-Nov 2021

●Contract position at Wake Research in Raleigh

●Specialized in administering phase 2 trials on Pfizer COVID-19 Booster shots ● Processed many patients everyday and provided positive experiences

Safe Site (Denver) Remote June 2021-Sept 2021

●Contract position in Durham for CMA administering COVID-19 tests and shots

●Provided service in COVID-19 testing for sporting events, following strict guidelines ● Administered COVID-19 vaccines for fairs and festivals to large groups of people

MindPath Care Center (Durham, NC) - Spravato Medical Assistant/EMT Dec 2020-May 2021

●Worked as assistant helping patients in the Interventional Psychiatry Division

●Compassionately helped resistant depression patients

●Specialized in providing caring service to people who required specific care

American Society of Echocardiograpy Durham, NC) - Medical Education Specialist

March 2019-June 2020

●Applied for reaccreditation of 4 year ACCME Certification

●Managed monthly webinars and JADE periodical CME programs

●Handled nationwide CEO program for hospital and medical centers

●Expertise in CME company liaison

●Constructed training manual designs for new hires

●Medical writer of grants awarded for live and virtual meetings

Low Country Eye Associates

Bluffton, SC

Dec 17-Nov 2018

●Coordinated daily surgery schedules for surgeons

●Controlled pre-certification and medical authorization of surgeries, admissions and diagnostics

●Managed training of new employees

Education:

Sweet Briar College Aug 1985-May 1988

Biology major

St. Vincent’s College of Nursing

Diploma/Associates in Nursing RN Jan 2010-October 2016

Argosy University

Course work towards Bachelors in Psychology Aug 2008 May 2010

Certifications and Services

CCMA from AHA May 2021-Present (need to re-certify)

Crisis Prevention and Intervention Certification

June 2020-Present

EMT certification

HCP BLS (need to re-certify)

National Alliance of Mental Health (NAMI)

May 2017-Present

Pancreatic Cancer Association (PAN-CA) June 16-Present



Contact this candidate