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Customer Service Supplier Management

Location:
Greensboro, NC
Salary:
55K annually
Posted:
January 06, 2024

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Resume:

Sheri L. Oates

Greensboro, NC

336-***-****

ad2ibx@r.postjobfree.com

Summary

●Relationship Management – Exceptional ability to build successful partnerships with internal and external stakeholders

●Streamline & Improve Contingent Workforce Management Processes

●Contract Management Negotiations, and Supplier Management

●Word, Excel, PowerPoint, 365, Salesforce, Google

●Workday, Beeline, Fieldglass, Jira

Employment History

Randstad Professionals

MSP Talent Advisor 7/2022 - Present

Client - Mar's Inc Managing $800 million dollar account for North America and United Kingdom

●Key stakeholder management and engagement, providing specialist advice & guidance on recruitment policies & procedures & best practices to the client

●Served as the point of contact for escalations and process improvement

●Management and data capture on our Vendor Management System (Beeline) and Workday

●Strategic workforce planning conversations with the client

●Ensure compliance is adhered to throughout the recruitment end-to-end process

●Effectively managing and utilizing our in-house recruitment systems including some reporting

●Effective process and administration management of the applicant tracking system with regard to order approval & supplier management

●Reporting and attending business reviews

●Responsible evaluating vendor rates and made job offer to contingent workforce

●Process contractor terminations and contractor extensions

●Coached managers with employee relations issues and terminations

Leith Group

Cashier/Administration 11/2017 - 6/2022

●Identified prices of services for Customer

●Responsible for the daily balance of dealership accounts

●Received payments in forms of cash and credit/debit

●Kept record of daily invoices

●Assisted Managers with various clerical duties as needed

Goodwill Industries 7/2010 –11/2017

Retail Associate

●Priced donations (except clothing) according to established procedures. If unsure of pricing guidelines

●Assisted newly hired apprentices by showing them how to perform the work duties and being a good role model, for example, by following company rules, maintaining good attendance, abiding by safety rules, cooperating with co-workers, etc

●Provides excellent customer service to donors by complying with department guidelines for customer service that include providing the following to every donor: greeting, assistance, accurately completed donation receipt and thank you for every donation



Contact this candidate