Front Desk Receptionist / customer service
Resume:
Julio Abreu
Hollywood FL, 33023
ad2iak@r.postjobfree.com
Skills
•. Excellent communications skills • Pleasant demeanor• Proven ability to work in stressful environments• Conversational Spanish
Experience
Jun / 2019 - PRESENT
Univision Network Doral, FL - Music And Sound Designer
● Record and Mix Voice Over talents for commercial release (Radio And Television Spots)
● Separate instruments, vocals and peripheral sounds during Post production process.
● Transform video and audio recordings into digital formats for editing
● and archiving.
● Work with video editors and producers to synchronize audio with video segments.
● Sound Design and Mixing for nationwide and international commercials, local and special programing
● Attended production meetings to plan and create effective solutions for award shows
January/ 2019 to May/ 2019
ATA Travel Services Fort Lauderdale, FL - Representative/ Reservation Specialist
● Take reservations request form guest and assisting in any issues with last
● minute changes.
● Maintained customer satisfaction with forward-thinking strategies focused
● on addressing customer needs and resolving concerns.
● Updated account information to maintain customer records.
● Answered customer telephone calls promptly to avoid on hold wait times
● Handled customer inquiries and suggestions courteously and
● professionally.
February / 2015 to August/ 2018
The Forester Owners Corp / Douglas And Elliman - Concierge/ Front Desk Receptionist
● Project a consistent image that implements the property through apperance, performance and service orientation while ensuring property rules and regulations 2
● Monitor lobby traffic/greet and acknowledge residents/announce and sign in guests, contractors and vendors
● Respond to email communications, answer inquieries from tenants and guests. February/ 2009 to January/ 2015
Abington Holdings New York, NY- Concierge/ Front Desk Receptionist
● Established relationships with residents to tailor services to their individual needs
● Provided resident services such as package and dry-cleaning acceptance and retrieval, transportation options, restaurant reservations, and any additional requests upon demand
● Provided task duties as requested by administrative and management staff April/ 2001 to November/ 2005
Townhouse Management New York, NY - Concierge/ Front Desk Receptionist
● Provide exceptional customer service to all tenants/guests
● Identified resident's needs and assisted in the development of services to address the needs
● Responsible for various resident deliveries and daily operation of the property
● Maintained clean and organized front desk areas to uphold polished company image.
September/ 1994 to August/ 2001
Burson Marsteller / Y&R New York, NY - Mail Clerk/ Desk Agent
● Oversaw fast-paced front desk operations and guest' needs at busy facilities.
● Sort mail according to address, mailing center, organized labels and mail for distribution to departments
● Maintained records of incoming and outgoing certified mail/insured and registered all mail
Education
Center For The Media Arts - New York - Music Education L.D brandeis H.S - New York - High School Diploma
SCS Business Technical Institute - New York - Computer Engineer / Technician
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