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Technical Support Functional Business

Location:
Fort Worth, TX, 76102
Posted:
January 07, 2024

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Resume:

Earl B. “Mac” Clover, Jr.

**** ********* *****

Richland Hills, TX 76118

469-***-****

ad2i7q@r.postjobfree.com

SUMMARY OF EXPERIENCE:

Successful direct experience in Analyzing, Designing, Developing, Implementing, Evaluating (ADDIE), instructing, and tracking a wide variety of technical and professional development courseware for a 14 CFR Part 145 Repair Station’s aviation repair and overhaul technicians, technical support technicians, HR and other functional business managers, supervisors, and leaders.

EMPLOYMENT HISTORY:

02/08 to 07/20 – Dallas Airmotive Inc., Dallas-Fort Worth International Airport, TX, Technical Training Specialist

Use Instructional Systems Design (ISD) principles to construct, deliver, and evaluate new and existing technical and developmental courses, including On-the-Job-Training (OJT), FAA Inspector Authorization (IA), professional development (leadership, communication, team building, employee empowerment, etc.) for technical and functional business unit leaders, managers, supervisors, and technicians. Courses developed/revised using Lectora (eLearning authoring tool). Conduct classroom training and hands-on refresher/remedial training to support from a training perspective, the company’s “sales up, costs down, speed forward” business philosophy. Maintain electronic training records for over nine hundred employees at 12 locations on four continents and over 680 computer-based training courses. If required, arrange outside vendor support for training, including specialized Health, Safety and Environmental (HSE) certifications, Community College courses and internal software for enterprise solutions.

EDUCATION:

Master of Science, Quality Systems Management, National Graduate School,

Falmouth MA, April 2002

Bachelor of Applied Science, Technology Management, Troy State University at Dothan, Dothan AL, 1999

SPECIAL TRAINING:

Human Factors Training Instructor Course

ISO 9000 Internal Auditor Course

ISO 9001-2008 Lead Auditor Course

ISO 14001 Lead Auditor Course

ISO 9001-2008 Internal Auditor Refresher Course

ISO 9001-2015 Internal Auditor Refresher Course

Systems Approach to Training (SAT) / Instructional Systems Design (ISD) Training Course

Six Sigma – Failure Mode Effects and Analysis (FMEA) Course

Microsoft PowerPoint Course

Dale Carnegie Course

Defense Hazardous Materials Waste Handling Course

Training Manager Administrative Software

Lectora Training Development Software

Predictive Index Practitioner

Forklift Operator’s Course

LANGUAGE SKILLS:

Speak, read, and write German at a conversational level

COMPUTER SOFTWARE APPLICATIONS:

MS Office Suite

Training Manager (training records database)

Lectora (eLearning authoring tool)

SECURITY CLEARANCES HELD:

Top Secret with ATOMAL and CRYPTO categories

PROFESSIONAL LICENSE:

FAA Airframe and Powerplant Certificated Mechanic

MILITARY SERVICE:

U.S. Army, Sergeant First Class, (E-7) Honorable Discharge

SALARY REQUIREMENTS:

Commensurate with my experience and qualifications



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