La Shawn Rawlings

**** ***** **** *******, ** ***54

Phone: 571-***-****

ad2i78@r.postjobfree.com

* * * * *

Summary

Experienced Human Resources with a demonstrated history of working in the Human Resources industry. Skilled in Operations Management, Management, Interviewing, Payroll, and Organizational Development. Strong Human Resources Professional. Always willing to work in any compacity or work setting.

Experience

Metro Access, Lorton, VA

Road Supervisor

February 2022 – Present

Responsibilities include but not limited to:

Road Supervision providing direct oversight of vehicle operators on the street, Observes driving skills and work habits of drivers in the field, Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications, Assist dispatch and maintenance staff with vehicle change outs that occur in the field, Assist operators with service or passenger problems, Conduct road observations according to client and local policy, Monitor street operations for on-time performance and schedule adherence, Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures, Follow company safety and operational rules and procedure, Ability to work under stress and meet strict timelines, Responsible for onboard evaluations, trail checks, drive cam and mentoring/coaching drivers, Monitor pull-outs and service areas, Vehicle accident investigation and other duties as required.

Life Care, Inc. Washington, DC

Human Resources Director

February 2018 – April 2023

Manage, support all Front Desk personnel. Responsible for Insurance verifications. Responsible for the assignment of office space for staff.

Provide support for various Human Resource employee programs within the organization. Maintain personnel files with applicable legal requirements, assist in hiring process by coordinating job postings, reviewing resumes and performing telephone interviews coordinating manager interviews and completing reference checks. Advised on employee relations matters consulting with Management. Witness disciplinary actions. Conducts New Hire Orientation and provide General Training. Facilitate New Hire On-boarding process. Serve as Human Resources System Administrator. La Shawn Rawlings

9798 Howes Road Dunkirk, MD 20754

Phone: 571-***-****

ad2i78@r.postjobfree.com

2 P a g e

Preventive Measures, L.L.C. Washington, DC

Billing Specialist

February 2019 – September 2019

Responsibilities include but not limited to:

Submit reimbursement request to Medicare and Medicaid Process insurance claims for private and employer insurance reimbursement Enter charges accurately and expeditiously to ensure proper record handling and fast payment responses. Process and follow up on payer denials and post payments in a timely manner. Initiate private pay collections after insurance cancellations, denial or other issues. Research and resolve client billing problems or issues. Document payment records and issues as they occur. Metro Access, Temple Hills, MD

Safety Trainer

March 2017 – February 2019

Responsibilities include but not limited to:

Set the tone for ensuring all operators are current with training requirements of company and contract. Ensured all safety manuals, programs, policies and practices are current and meet the needs of the operating divisions. Ensured all new hires meet minimum general qualifications for each division including Background and DMV checks. Ensured that safety technology tools are used and those results are examined, trend data is analyzed and plans are developed to reduce and then prevent future safety incidents.

Provided support with safety incentives and programs managed effectively and consistently. Provided support to the field safety organization regarding classroom and behind the wheel instruction according to corporate and client specifications in all aspects of vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity. Reviewed reporting of all vehicular, passenger and employee accidents/incidents for determination of cause and preventability, identifying potential trends to be addressed in future training efforts. Provided functional expertise in safety regarding hiring of safety department exempt employees.

La Shawn Rawlings

9798 Howes Road Dunkirk, MD 20754

Phone: 571-***-****

ad2i78@r.postjobfree.com

3 P a g e

Preventive Measures, L.L.C.

Office Manager/ Human Resources Specialist

October 2015 – January 2018

Managed, supported and trained all Front Desk personnel. Responsible for Insurance verifications. Responsible for the assignment of office space for staff. Submitted the weekly dashboard report to the Corporate Team. Maintained office billing, reports and spreadsheets sent to CEO. Maintain Communications with the Clinical Manager regarding the Master Clinical Assignment List. Maintain the Day Rehabilitation Program Benefits such as: daily lunch count, transportation and bi-weekly stipends.

Preventive Measures, L.L.C.

(Cont’d)

Provided support for various Human Resource employee programs within the organization. Process payroll, maintain billing process and upkeep of the billing report and spreadsheet, maintain personnel files with applicable legal requirements, Assist in hiring process by coordinating job postings, reviewing resumes and performing telephone interviews coordinating manager interviews and completing reference checks. Advised on employee relations matters consulting with Vice President of Human Resources and Management. Witness disciplinary actions. Conducts New Hire Orientation and provide General Training. Facilitated New Hire On-boarding process. Serve as Human Resources System Administrator. First Transit – Metro Access

Human Resources Clerk

April 2013 - May 2014

Served as liaison for Hiring Manager and the recruiting team. Assisted in recruitment efforts, New Hire onboarding, and transfer processes, diversity recruitment strategies, interviewing candidates, and preparing offer letters. Served as a liaison between employees and management regarding employee relations, questions or concerns, and the interpretation of policies and procedures. Partnered with HR Specialty groups to effectively manage Leave of Absences, Short-Term Disability, FMLA requests, Workers Compensation issues, and unemployment claims. Partnered with Safety Coordinator in workers compensation program to ensure claims were filed. Recognized by Management for organizational skills after successfully passing five company employee personnel file audits. Recognized for communication skills when coordinating and managing staff on personnel matters.

MV Transportation – Metro Access

Administrative Assistant

August 2009 - April 2013

Ensured compliance with all state and federal laws and regulations pertaining to Human Resources matters. Partnered with internal Compliance team to participate in audits conducted. Submitted all necessary paperwork and documentation for new hires and employee terminations. Provided assistance to employees requiring wage and hourly data reported to local agencies, including La Shawn Rawlings

9798 Howes Road Dunkirk, MD 20754

Phone: 571-***-****

ad2i78@r.postjobfree.com

4 P a g e

housing and social services. Updated and maintained employee files. Submitted PCN’s/ ESEP’s for all new hires, terminations, and job and/or wage changes to ensure accurate payroll and employee records. Assisted applicants with online applications. Motor Vehicle Records to ensure applicants met company requirements.

SHW Hadley Hospital and Skilled Nursing Facility

Administrative Assistant

January 2007 - July 2009

Assisted with operational leadership and strategic planning of the Nursing Education Department, Safety Meetings and Quality Control Council.

Supported Director in evaluating departmental performance and ensuring that all federal and state requirements were met, including Health Regulations (OSHA) and Accreditations (JACHO). Planned, facilitated, and organized activities for over 100 nurses during Nurses Week. Reported minutes to top management, assisted Director by ensuring that Nurses’ competencies were completed, and provided hands-on training on database navigation. Volunteered in Human Resources Office during transitional period. Received offer for Human Resources Assistant position after one month of service. Assisted Human Resources Manager in carrying out human resources programs and procedures, including payroll, filing, interviewing, on-boarding, and employee queries. Scheduled interviews, on-boarded new hires, and assisted with New Hire Orientations. Processed New Hire personnel files verified accuracy of documentation and created employee access badges. Audited nursing staffs’ Competency Charts to ensure compliance with state and federal requirements.

The Republican National Committee

Office Manager’s Assistant

September 1994 - January 2007

Maintained the HR database. Assisted with revisions and updates to policy and procedures manuals, updated job descriptions, posted job vacancies, received and sorted resumes for managers, maintained hiring logs, and scheduled candidates for interviews. Composed department-wide memos on behalf of the Human Resources and Payroll Departments to communicate information regarding payroll and administrative matters to employees. Prepared and monitored invoices and expense reports. Researched discrepancies in bonus pay outs using E- Time, Access and Excel Software.

The Republican National Committee

Office Manager’s Assistant

(Cont’d)

Facilitated Donor Conventions by providing organizational support to ensure high quality experience for the attending donors. Member Services Received sorted and distributed incoming mail. Processed donations and prepared incoming funds for bank deposits. Researched and corrected Credit Card donations that were not cleared during processing. Prepared daily reports for Management. La Shawn Rawlings

9798 Howes Road Dunkirk, MD 20754

Phone: 571-***-****

ad2i78@r.postjobfree.com

5 P a g e

Promoted from Telephone Fundraiser to member Services position after 1 year of service.

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