Cara Sargent

Locust Grove, GA *****

ad2i6t@r.postjobfree.com

+1-770-***-****

Work Experience

Property Manager

Villas At Autumn Hills - Union City, GA

November 2019 to November 2023

• Interface with Owners, Investors, Vendors, Construction and Executive Leadership in the Execution of overseeing the daily operations of a Multi Family Acquisition Assets.

• Observe and make recommendations to enhance property operations in addition to working close with legal counsel regarding contracts, eviction filing, hearings and eviction set outs.

• Process Tax Credit applicants for move in/out, completed landlord rent increase request and paperwork for landlord inspections. Verify IEVS for residents.

• Monitor the operations of rent collection systems to include delinquency control.

• Created and administrated the Self-Sufficiency pilot program for program participants. Charted survey results and used data to design program curriculum.

• Oversee the Marketing and Leasing Staff to ensure the Management goals are met.

• Perform employee evaluations, evaluating credit and rental history of all applicants, Verifying all income and assets of applicants to ensure they met the criteria.

• Active in coding invoices and entering into the accounting system for payment.

• Submit payroll documents and the required financial and occupancy reports to Management.

• Work closely with Regional Manager to meet financial goals monthly.

• Handled section 8 renewals, payments, and inspections Property Manager

Kensington Apartments - Locust Grove, GA

November 2015 to September 2019

Roco Management Group

• Interface with Owners, Investors, Vendors, Construction and Executive Leadership in the Execution of overseeing the daily operations of a Multi Family Acquisition Assets.

• Service section 8 and tax credit clients with inspections, renewals, recertifications compliance.

• Observe and make recommendations to enhance property operations in addition to working close with legal counsel regarding contracts, eviction filing, hearings and eviction set outs.

• Process request for move in/out, completed landlord rent increase request and paperwork for landlord inspections.

• Monitor the operations of rent collection systems to include delinquency control.

• Created and administrated the Self-Sufficiency pilot program for program participants. Charted survey results and used data to design program curriculum.

• Oversee the Marketing and Leasing Staff to ensure the Management goals are met.

• Perform employee evaluations, evaluating credit and rental history of all applicants, Verifying all income and assets of applicants to ensure they met the criteria.

• Active in coding invoices and entering into the accounting system for payment.

• Submit payroll documents and the required financial and occupancy reports to Management and Owners.

• Work closely with Regional Manager to meet financial goals monthly. Property Manager

The Crossroads Apartments - Jonesboro, GA

February 2013 to October 2015

Hammond Residential Group

• Collected and accurately posted all rent and other revenue payments and made deposits on a daily basis.

• Service section 8 and tax credit clients with inspections, renewals, recertifications compliance.

• Oversee and direct leasing efforts including maintaining marketing plans, overseeing traffic, leasing success, utilizing telephone and leasing skills with prospective residents and directing the renewal effort.

• Assist with all daily, weekly and monthly financial, leasing and bond reporting; work with staff to ensure apartments are make-ready and available.

• Processed previous resident's files after apartment has been inspected and prepared invoices for damage repair.

• Conducted and coordinated the annual and interim renewal of residents and the annual health and safety inspections.

Property Manager

Devon Place Apartments - Lithonia, GA

January 2011 to February 2013

Hammond Residential Group

• Establishes rental rate by surveying local rental rates, calculating overhead costs, depreciation, taxes, and profit goals.

• Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining.

• Advantages of location and services; showing units.

• Contracts with tenants by negotiating leases; collecting security deposit.

• Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements.

• Preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

• Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy.

• inspecting vacant units and completing repairs; planning renovations; contracting with landscaping

• And snow removal services

• Maintains building systems by contracting for maintenance services, supervising repairs.

• Secures property by contracting with security patrol service, installing and maintaining security.

• Devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.

• Enforces occupancy policies and procedures by confronting violators.

• Prepares reports by collecting, analyzing, and summarizing data and trends.

• Updates job knowledge by participating in educational opportunities; reading professional.

• Publications; maintaining personal networks; participating in professional organizations.

• Accomplishes organizations goals.

• Requests: exploring opportunities to add value to job accomplishments.

• Manage a staff of 6 including hiring and terminating employees.

• Implementing market rate increases.

Property Manager

Dunwoody Crossing Apartments - Atlanta, GA

March 2006 to December 2010

General Services Cooperation

• Establishes rental rate by surveying local rental rates; calculating overhead costs, depreciation,

• Taxes, and profit goals.

• Attracts tenants by advertising vacancies; obtaining referrals from current tenants; explaining

• Advantages of location and services; showing units.

• Contracts with tenants by negotiating leases; collecting security deposit.

• Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements;

• Preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

• Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy;

• Inspecting vacant units and completing repairs; planning renovations; contracting with landscaping

• And snow removal services

• Maintains building systems by contracting for maintenance services; supervising repairs.

• Secures property by contracting with security patrol service; installing and maintaining security

• Devices; establishing and enforcing precautionary policies and procedures; responding to emergencies.

• Enforces occupancy policies and procedures by confronting violators.

• Prepares reports by collecting, analyzing, and summarizing data and trends.

• Updates job knowledge by participating in educational opportunities; reading professional

• Publications; maintaining personal networks; participating in professional organizations.

• Accomplishes organization goals by accepting ownership for accomplishing new and different

• Requests; exploring opportunities to add value to job accomplishments.

• Manage a staff of 6 including hiring and terminating employees.

• Hire and terminating employees when necessary

Property Manager

L&R Investments - Dayton, OH

April 2004 to January 2006

• Ensured timely collection and processing of rent and other monthly charges, minimizing rentals arrears and maintaining the property's total delinquency balances at zero or less than .01% at all times

• Negotiated, prepared, and enforced leases; ensured compliance with State and Company policies; enforced terms of rental agreements

• Achieved occupancy goals by implementing effective marketing initiatives, obtaining referrals from existing residents, promptly filling vacancies, and maintaining renewal rates at above 90%

• Resolved tenant issues quickly and efficiently, increasing tenant retention and satisfaction, maintaining a positive reputation for the assigned property and maintaining an average occupancy level of 94% or higher

• Managed and maintained perfect resident files with attention to Company guidelines and compliance requirements

• Performed site tours, followed up with leads, and oriented new tenants to the property

• Reviewed, processed and approved new tenant applications and screening Retail Store Manager

The TJX Companies, Inc. - Dayton, OH

February 2001 to November 2005

• Supervise and train staff

• Review staff performance and offer constructive feedback

• Collaborate with team leads on setting and achieving team-specific goals

• Purchase inventory based on current trends, availability of new products and customer interest

• Display merchandise to maximize purchasing appeal

• Organize sales and product demonstrations

• Write sales and customer reports and make recommendations for improvements

• Interact with customers and resolve complaints or grievances Regional Property Manager

Wallick Communities - Columbus, OH

January 2000 to February 2004

• Monitors timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

• Follows LIHTC/Tax Credit compliance procedures to ensure all interim and annual certifications are complete in accordance with

• Housing Authority timelines and requirements.

• Successfully maintains high occupancy rates and uses effective marketing strategies to promptly lease future vacancies

• Monitors progress of maintenance requests and capital projects and notifies appropriate individuals of project updates, delays and/or changes.

• Addressing and resolving issues in an effective and timely manner, and organizing monthly resident appreciation event

• Prepares various financial reports such as the Monday Morning Report, Mid-Month and Month-End processing, and monthly activity and status reports.

• Completes weekly invoicing process by tracking and ensuring receipt of reoccurring invoices, utilizing appropriate GL codes; reviews invoices and receipt of goods, and addresses discrepancies with respective vendor

• Oversees and assists Maintenance Supervisor and Project Managers with coordination of and process of routine and non-routine maintenance projects

• Keeps meticulous records of all correspondence

• Maintains perfect resident files, detailed and fully compliant in accordance with company policies and

• LIHTC requirements; achieving highest compliance score

• Follows up with delinquent tenants and coordinates collection procedures and repayment plans Education

Bachelor's in Education

Wright State University - Fairborn, OH, US

1995 to 1999

Skills

• Property Management (10+ years)

• Bookkeeping (10+ years)

• QuickBooks (9 years)

• Supervising experience (10+ years)

• Payroll (10+ years)

• Snow Plowing (5 years)

• Property Leasing (10+ years)

• Office Management (10+ years)

• Fair Housing Regulations (10+ years)

• Budgeting (10+ years)

• Organizational skills

• Section 8 (10+ years)

• Tax Experience (8 years)

• Schedule management (10+ years)

• LIHTC (10+ years)

• Forecasting (8 years)

• Senior Leadership (10+ years)

• Accounts Payable (10+ years)

• Human resources

• accounting (10+ years)

• Vendor management

• Microsoft Excel (10+ years)

• Curriculum Development (7 years)

• Administrative Experience (10+ years)

• Marketing (9 years)

• Yardi (8 years)

• Property management

• Yardi

• Accounting

• LIHTC

• Budgeting

• Section 8

• Negotiation

• Leadership

• Supervising experience

• Bookkeeping

• Fair Housing regulations

• Accounts payable

• Payroll

• Office management

• QuickBooks

• Senior leadership

• Financial report writing

• Marketing

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