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Customer Service Store Manager

Location:
Hampton, VA
Posted:
January 07, 2024

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Resume:

Carol Bernadette Lake

* ******* **** *******, ******** 23669

757-***-****

ad2i6r@r.postjobfree.com

Objective: Seeking a full time supervisory position with a professional company where my experience in managerial and nutritional services will be of value.

Profile

·Served on Active duty for the United States Navy for 14 years while serving as a Culinary Specialist.

·Possess extremely high work ethics and standards with a positive attitude.

EMPLOYMENT HISTORY

MCDONALD’S (FEBRUARY 2009 – PRESENT)

Position Title: General Store Manager

·Supervising and developing the training of 40 personnel.

·Managing weekly schedules.

·Ordering, tracking, and receiving food supplies.

·Providing customer service and maintaining interpersonal relations with the public.

·Ensuring a safe and respectful workplace.

·Demonstrating and reinforcing leadership behaviors.

·Ensuring safety, sanitation, and security procedures are executed.

ACTIVE DUTY MILITARY (19 JANUARY 1994 – 16 SEPTEMBER 2008)

Position Title: Mess Management Specialist

·Maintained food service spaces and associated equipment in a clean and sanitary condition.

·Enforced laws and regulations designed to protect the food supply from accidental or intentional contamination.

·Broad knowledge of accountability files, auditing techniques, and vendor payment procedures.

·Provided financial reports on a daily, weekly, and monthly basis.

·Supervised and managed 30 personnel.

·Generated and maintained general records valued at over $200,000.

SKILLS SUMMARY

·Excellent trainer; patient and effective when working with a range of personalities

·Strong communication, interpersonal, and multitasking skills.

·Strong supervisory skills.

·Ability to work in a fast paced environment.



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