Shania Osborne

Bronx, NY *****

ad2i3p@r.postjobfree.com

+1-203-***-****

Authorized to work in the US for any employer

Work Experience

Patient Coordinator

Visitor Screener

Mount Sinai - Manhattan NY

June 19th 2023 - Present

● greets and establishes first contact with patients

● May schedule patient for follow-up appointment as needed

● Collect or retrieve referrals or insurance authorizations as required

● Follow all HIPAA and any other governmental or state agency requirements

● Communicate with appropriate staff regarding patient's arrival and ensure that patient's medical record is available for physician

Dietary Aid

New York Presbyterian- Bronx, NY

December 2022 to February 2023

Perform meal preparation, organize dining rooms, and evaluate dietary needs for residents, including food allergies

Develop positive relationships with residents, provide empathy and understanding, and deliver a high-quality dining experience

Ensure compliance with food safety protocols and food handling techniques to prevent contamination and waste

Perform cleaning and sanitation activities for dining rooms, tables, refrigerators, and kitchen equipment Home Health Aide

Special Touch - Brooklyn, NY/ Bronx NY

February 2022 to December 2022

Supports patients by providing housekeeping and laundry services

shopping for food and other household requirements,

preparing and serving meals and snacks, and running errands.

Assists patients by providing personal services, such as, bathing, dressing, and grooming.

Patient Care Associate (swabber)

MedRite Urgent Care - New York, NY

December 2021 to February 2022

Assist the Covid testing team by collecting patient test samples (training provided)

Help facilitate patient registration

Monitor and coordinate patient queue

Help ensure a positive patient experience

Assist with keeping room supplies stocked and items neatly stored Patient Representative

Medrite urgent care - New York NY

December 2021 to March 2022

Patient scheduling through EPIC

Obtaining Patient Health Information

Filing Medical Records to ensure HIPAA confidentiality laws

Interacting with patients coming into the office

Preparing patient charts for following day appointments

Purging charts to go into archiving

Responsible for directing patients to various departments throughout the Hospital Caretaker J

NYCHA - Bronx, NY

May 2021 to December 2021

· Cleaning and removing bulk in assigned areas

· Performing simple repairs and maintenance tasks

· Performing security checks for building in care

Host/Server

Ihop - Bronx, NY

June 2020 to June 2020

· Provide excellent customer services.

· Greet customers and present menus.

· Make suggestions based on their preferences.

· Take and serve food/drinks orders.

· Keep tables clean and tidy at all times.

· Deliver checks and collect payments.

Cashier

Mcdonalds - Bronx, NY

May 2019 to August 2019

· Greeting customers

· Receive payment by cash, credit cards

· Drive through cashier

· Counting money from the back drawer

Cashier

Home Depot - Somerville, MA

March 2018 to June 2018

· Greeting customers

· Receive payment by cash, check, credit cards,

· Using scanning devices

· Counting money in the cash drawer.

· Keeping the front end clean

Athletic Facilities Assistant

University of Massachusetts - Boston, MA

October 2017 to May 2018

· Prepare and dismantle equipment for all athletic games · Keep facility clean

· Ensure equipment is properly stored

Volunteer Work

Trainer

Fairfield Warde High School - Fairfield, CT

April 2017 to May 2017

· Developed and assisted 6 children with basketball skills · Handled accounts payable

Team Manager

Fairfield Warde High School - Fairfield, CT

March 2016 to May 2017

· Recorded player statistics

· Kept score and game time

· Prepared equipment for games

Summer Camp Counselor

David Danko Basketball Camp - Westport, CT

June 2015 to June 2016

· Oversaw the safety and the care of 30 children aged K-9th grade · Created and implemented activities that developed basketball skills · Supervised four camp staff

Education

Bachelor's degree in Exercise Health Science Lehman College - Bronx, NY

September 2021 to Present

High school diploma

Fairfield Warde High School - Fairfield, CT

September 2014 to June 2017

Skills

• Childcare

• Customer service

• Teaching

• Restaurant experience

• Cleaning

• Microsoft Office

• Basketball

• Organizational Skills

• Team Management

Assessments

Medical receptionist skills — Familiar

November 2021

Managing physician schedules and maintaining accurate patient records Full results: Familiar

Call center customer service — Highly Proficient

November 2021

Demonstrating customer service skills in a call center setting Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate