Ellen Veinfortner

Customer Service, Administrative Service, and Sales

Olmsted Falls, OH 44138

ad2i2k@r.postjobfree.com

+1-440-***-****

• I have worked throughout my career with customers, clients and students. I focus on communication. This allows me to develop relationships with all involved parties that are beneficial to me, my client, and, my employer.

Authorized to work in the US for any employer

Work Experience

DSP Delivery Driver

Amazon DSP - Solon, OH

November 2021 to December 2021

Driver for Amazon, assembles packages in systematic way within van to minimize time while on route. Registers packages, checks van, waits for authorization, to delivery. Amazon Fulfillment Associate

Amazon - North Randall, OH

November 2020 to September 2021

• Receive merchandise

• Package merchandise in boxes.

• Add verification label.

• To conveyer for ongoing to Postal.

Airbnb Host

Airbnb/self-employment - Olmsted Falls, OH

May 2017 to December 2019

Airbnb Host using my home in Olmsted Falls, Ohio for Airbnb rental. As Owner

Responsible for the following:

• Setting appointments, Sales and confirming guests and financial reports

• Making house sanitised and covid clean,

• Organizing house for next guests.

Customer Service Representative

The Hertz Corporation - Cleveland, OH

November 2017 to January 2018

• Meet with customers

• Communicate the reservation while trying to up-scale reservation.

• Accompany customer to their rental car.

Insurance Agent

Western & Southern Financial Group - Elyria, OH

November 2003 to August 2004

• Representative responsible current customer accounts along with establishing new accounts.

• Educating customers in the value of insurance.

• Determining customer needs.

• Selling Insurance

Insurance Agent

American Income Life - North Royalton, OH

August 2002 to February 2003

• Insurance agent responsible for setting appointments with Union members.

• Meets with members in members homes to sell products.

• Communication skills. Speaking and active listening skills used for sales. Financial Aid Administrator

Baldwin-Wallace University - Berea, OH

September 1999 to October 2001

• Responsible for Graduate Students in need of loans to complete MBA.

• Request verifications and determine eligibility.

• Communicate financial needs.

• Send to Federal government along with processing center.

• Access any government problem

• Authorize loan

Welfare Caseworker lllE

Lorain County Human Services - Elyria, OH

October 1991 to February 1998

• Interviews client

• Request for verifications needed to meet program eligibility given to client.

• Upon receiving verifications, determines eligibility for cash, food and medical programs within thirty days.

• Reminders sent for verifications.

• If not received,

• Denial of eligibility

Education

College Degree in Political Science and Communication Cleveland State University - Cleveland, OH

January 1985 to December 1990

Bachelor's degree

Skills

• Customer service (10+ years)

• Freight (Less than 1 year)

• Documentation review

• Public relations

• Interviewing

• Order fulfillment

• Writing Skills

• Account Management

• Administrative experience

• Payroll (3 years)

• Presentation Skills

• Communication skills

• Presentation skills

• Typing

• Customer support

• Analysis skills

• Time management

• Clerical experience

• Van driver

• Driving

• Data collection

• Contracts

• Case management

• Delivery driver experience

Certifications and Licenses

Driver's License

Contact this candidate