Daphne Elena Malave

** ***** ****, ******, ** ***32 4338 Bridgeview Drive, Oakland, CA 94602

ad2i15@r.postjobfree.com 510-***-****

OBJECTIVE To capitalize on my Sales and Management Experience and continued opportunities for advancement

TOOLS Word, Excel, Powerpoint, CRM, Salesforce, Okta, Linkedin Language: Intermediate Spanish

PROFESSIONAL RESPONSIBILITIES

Account Main point of contact between the customer and our products and services Executive Researched new opportunities, worked leads, referrals to meet and exceed revenue goals Sold services, products, themes, concepts, packages to new and existing customers Sold in classroom settings, one on one business meetings, group corporate meetings Sold to individuals, B2B, owners, operations, upper management, presidents Identified key contacts, contract dates and important detail/documents in Salesforce Constant communication via phone, text, email, zoom, teams alone and in groups Ensured customers received proper follow up and solutions to their concern Managed relationships with vendors, government, schools, clubs, medical, wholesalers National Ongoing Personal attention to key accounts nationwide. Built trust and relationships Regional Regular check-in on current, new and upcoming events which lead to increased sales Sales Manager Responsible for customer research, sales forecasting and sales presentations Managed tradeshows, negotiated contracts, RFP’s, bids, pricing and renewals deadlines Sales Lead clients and team members on “win win” sales directives Consultant Created sales sheets, check lists and rehearsed dialogue with “always closing” mentality Initiated Q&A to ensure all detail was captured and objections were taken care of Researched each customer, listened and tailored proposals to their needs Won multiple national awards for increased sales, team building, and sales contests EXPERIENCE

Account Executive Brinks Inc./Dunbar Armored, Coppel, TX 2009-2023 Sales & Marketing Manager BriteSmile, Walnut Creek, CA 1998-2001 National/Regional Manager Questar/IVN, Concord, CA 1996-2000 Sales Manager Hair Club For Men (HCM), San Jose, CA 1993-1996 Travel/Hotel Representative TWA, Nikko Hotels, Last Minute Travel 1986-1992 EDUCATION

Suffolk University, Boston, MA, Bachelor of Arts, Major: Elementary Education, Minor: Foreign Languages Interests: Travel