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Customer Service Front Desk

Location:
Spartanburg, SC, 29306
Posted:
January 07, 2024

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Resume:

Betsy Hendricks

Inman, SC *****

ad2i0k@r.postjobfree.com

+1-864-***-****

Hardworking and versatile Administrative Assistant with proven organizational skills. Excellent communication and people skills.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Superior Plus Propane - Landrum, SC

November 2022 to Present

Post payments, bank deposit, customer service, answer phones, take payments from customers, dispatch tickets for deliveries, fax, copy, data entry on customer accounts Medical Receptionist

Carolina Foot Care, LLC - Spartanburg, SC

November 2021 to November 2022

Check in, check out, answer phones, schedule appts. Close out the end of day. Verify insurance. Copying, scanning, and faxing. Multi task.

Caregiver/customer service

Carolina Management and Lease - Spartanburg, SC

November 2020 to November 2021

Take care of client. Manage meds. Prepare meals. Assist with finances. Doctor appointments. Etc Receptionist / Front Desk

BON SECOURS FOOTHILLS INTERNAL MEDICINE - Easley, SC August 2015 to February 2020

Work front desk for busy practice, patient check in/out, make/cancel appointments for patients.

● Answer calls for Nurse line and direct them to the appropriate place.

● Scan/index documents into patients' charts.

Receptionist / Front Desk

OAKTREE MEDICAL CENTER - Easley, SC

November 2007 to April 2015

Work front desk for busy practice, patient check in/out, make/cancel appointments for patients.

● Answer calls for Nurse line and direct them to the appropriate place.

● Scan/index documents into patients' charts.

Education

Diploma

Pickens High School - Pickens, SC

1986 to 1989

Marketing

B.J. Skelton Career Center - Pickens, SC

Skills

• Calm under pressure; meet deadlines and proficient at multi-tasking

• Demonstrated organizational effectiveness; adept at following instructions and adapting easily to new concepts and responsibilities

• Proven interpersonal skills: cooperative team player, yet equally effective, motivated and hard working independently.

• Adept at dealing with people from diverse populations and backgrounds

• Cleaning Experience

• Residential Cleaning

• EMR systems

• Medical receptionist

• Medical Records

• Insurance Verification

• Medical Billing

• Medical Scheduling

• Medical Office Experience

• Epic

• Caregiving

• Patient Care

• HIPAA

• Senior Care

• Laundry

• Clerical Experience

• Medical terminology

• Computer skills

• Front desk

• Microsoft Office

• Typing

• Filing

• Sales

• Customer service

• Computer literacy

• Animal care

Assessments

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Work Style: Conscientiousness — Familiar

October 2019

Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.

Full results: Familiar

Customer Service Fit — Proficient

March 2020

Assesses personality traits that result in high-quality customer service. Full results: Proficient

Work Style: Conscientiousness — Highly Proficient

March 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Receptionist — Familiar

March 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar

Veterinary Receptionist Skills — Familiar

March 2020

Managing practitioner schedules and maintaining accurate patient records Full results: Familiar

Sales Skills — Familiar

April 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Familiar

Medical Receptionist Skills — Highly Proficient

November 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

March 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Work Style: Reliability — Completed

March 2020

Tendency to be dependable and come to work

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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