Customer Service Front Desk
Resume:
Betsy Hendricks
Inman, SC *****
*************@*****.***
Hardworking and versatile Administrative Assistant with proven organizational skills. Excellent communication and people skills.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Superior Plus Propane - Landrum, SC
November 2022 to Present
Post payments, bank deposit, customer service, answer phones, take payments from customers, dispatch tickets for deliveries, fax, copy, data entry on customer accounts Medical Receptionist
Carolina Foot Care, LLC - Spartanburg, SC
November 2021 to November 2022
Check in, check out, answer phones, schedule appts. Close out the end of day. Verify insurance. Copying, scanning, and faxing. Multi task.
Caregiver/customer service
Carolina Management and Lease - Spartanburg, SC
November 2020 to November 2021
Take care of client. Manage meds. Prepare meals. Assist with finances. Doctor appointments. Etc Receptionist / Front Desk
BON SECOURS FOOTHILLS INTERNAL MEDICINE - Easley, SC August 2015 to February 2020
Work front desk for busy practice, patient check in/out, make/cancel appointments for patients.
● Answer calls for Nurse line and direct them to the appropriate place.
● Scan/index documents into patients' charts.
Receptionist / Front Desk
OAKTREE MEDICAL CENTER - Easley, SC
November 2007 to April 2015
Work front desk for busy practice, patient check in/out, make/cancel appointments for patients.
● Answer calls for Nurse line and direct them to the appropriate place.
● Scan/index documents into patients' charts.
Education
Diploma
Pickens High School - Pickens, SC
1986 to 1989
Marketing
B.J. Skelton Career Center - Pickens, SC
Skills
• Calm under pressure; meet deadlines and proficient at multi-tasking
• Demonstrated organizational effectiveness; adept at following instructions and adapting easily to new concepts and responsibilities
• Proven interpersonal skills: cooperative team player, yet equally effective, motivated and hard working independently.
• Adept at dealing with people from diverse populations and backgrounds
• Cleaning Experience
• Residential Cleaning
• EMR systems
• Medical receptionist
• Medical Records
• Insurance Verification
• Medical Billing
• Medical Scheduling
• Medical Office Experience
• Epic
• Caregiving
• Patient Care
• HIPAA
• Senior Care
• Laundry
• Clerical Experience
• Medical terminology
• Computer skills
• Front desk
• Microsoft Office
• Typing
• Filing
• Sales
• Customer service
• Computer literacy
• Animal care
Assessments
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Work Style: Conscientiousness — Familiar
October 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Familiar
Customer Service Fit — Proficient
March 2020
Assesses personality traits that result in high-quality customer service. Full results: Proficient
Work Style: Conscientiousness — Highly Proficient
March 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Receptionist — Familiar
March 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Familiar
Veterinary Receptionist Skills — Familiar
March 2020
Managing practitioner schedules and maintaining accurate patient records Full results: Familiar
Sales Skills — Familiar
April 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Medical Receptionist Skills — Highly Proficient
November 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
March 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Work Style: Reliability — Completed
March 2020
Tendency to be dependable and come to work
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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