JOHN A. FARRELL III

Woodbridge, VA • 240-***-**** • ad2i09@r.postjobfree.com linkedin.com/in/john-a-farrell-iii-sphr-shrm-scp-613291a/• *Secret Clearance*

EXECUTIVE LEADERSHIP • CHIEF OPERATIONS OFFICER

Results-driven operations executive who leverages distinctive mix of strategic foresight and composed demeanor to excel in high-pressure situations while driving continuous improvements, program execution, and business growth. Well-versed in uniting diverse teams toward common mission and objectives. Mentor and counsel team members to enhance individual and collective performance. Draw upon experience to undertake budget analysis, program management, fundraising, employee relations, and legal compliance operations. Drive operational excellence and financial success by navigating business challenges and intricacies.

AREAS OF EXPERTISE

Team Leadership

Project Management

Strategic Workforce Planning

Leadership Training & Development

Regulatory Compliance

Operations Management

Performance Improvement

Mergers and Acquisitions (M&A)

EXPERIENCE & ACHIEVEMENTS

AIR FORCE AID SOCIETY / Arlington, VA 2016–Present

Chief Operating Officer (2021–Present) Human Resources Director (2016–2021)

Direct emergency assistance ($8.9M), scholarship and grant ($3.7M), and community ($1.5M) programs for charitable nonprofit organization serving as official charity for Air Force and Space Force members and families. Administer $13M P&L with emphasis on cost control and reduction. Oversee 20 direct reports, applying servant leadership style to coach, mentor, and develop team members. Deliver all aspects of program management, including budgeting, strategies, criteria determination, and eligibility assessment. Engage with board of directors and stakeholders to gain consensus and influence decision-making. Partner closely with board of trustees to discuss program evaluation and implementation.

●Promoted from HR director to COO in 5 years based on outstanding achievements and transformation. Repositioned organization from 82% loans and 18% grants to 60% loans and 40% grants to aid more families.

●Defined eligibility and program criteria for active and retired Air Force members to position program as FEMA of Air and Space Force, offering $8M+ in emergency assistance in 2022.

●Raised $6M from 1 donor by networking to influence donation and build lasting relationship.

●Addressed food insecurity by providing $1M+ in donations to families.

●Executed grant that allows military family members to receive financial assistance for medical special needs situations and eliminate the need to take out a loan.

●Initiated military spouse employment program and obtained grant to cover 100% of education training and certifications for spouses to pursue new careers.

KSJ & ASSOCIATES, INC. / Falls Church, VA 2012–2016

Director, Recruiting and Human Resources

Leveraged HR expertise to execute strategic leadership, recruiting, proposal writing, staffing, employee relations, and succession planning for consulting firm focusing on federal contracts with 300 employees. Managed 4 direct reports and $3M+ budget. Transformed business model with Six Sigma methodologies to grow from $750K to

$35M in contracts. Gained extensive experience in federal contract requirements and compliance. Cultivated lasting relationships with decision-makers to gain approval for changes and influence future initiatives.

●Built HR department and developed staff, establishing policies, benchmarks, procedures, and metrics to ensure compliance with EEO, OSHA, ERISA, FAR, and other federal requirements.

Improved benefit packages to increase employee satisfaction and morale. Crafted new compensation pay bands and bonus and incentive plans.

JOHN A. FARRELL III

240-***-**** • ad2i09@r.postjobfree.com

●Positioned organization to secure large contract with US Military for building electronic health technology; hired developers and technical experts to develop software.

●Implemented applicant tracking system (ATS) and HR human capital management software, leading team tasked with building internal systems to modernize departmental functions. Acted as project manager for human resources information system (HRIS) implementation.

●Revamped training function as liaison between leadership and team members; wrote training curriculum for staff of all levels and delivered leadership training on tools and tactics to mitigate disputes.

●Drove diversity, equity, and inclusion (DEI) initiatives, focusing on hiring veterans, disabled people, women, and other minorities; resulted in 60% of staff being ethnically diverse by 2016 with 65% of workforce being women. Achieved 52% of staff with veteran status.

●Fostered culture of DEI, accountability, and cohesion, driving productivity and team-building.

CLEARPOINT CREDIT COUNSELING SOLUTIONS / Richmond, VA 2009–2012

Director, Human Resources

Led HR function for nonprofit credit counseling service, including employee relations, compliance, new hire onboarding, benefits, compensation, and workforce planning. Crafted strategies for succession planning and meeting corporate goals and objectives. Recruited, hired, led, coached, and developed leadership and team members with focus on adherence to HR processes, programs, and procedures. Supervised 2 direct reports.

●Built and launched HR department, crafting policies, procedures, programs, reporting guidelines, metrics, advocacy initiatives, and training.

●Increased participation rate of 403b program from 51% to 82% by communicating effectively to provide personalized briefings on program advantages.

●Decreased leadership turnover by 63.7% with new incentive program that assigned clear accountability, training assessments, 360-degree feedback, and retention surveys.

PHILIP MORRIS USA / Richmond, VA 2007–2009

Senior Human Resources Manager

Thrived at tobacco company as HR leader tasked with strategic and tactical operations, programs, and processes for 3 clients with 2,500+ total employees. Maintained compliance and accountability across employee relations, recruiting, hiring, and performance improvement. Established HR review manual.

●Completed 200+ Title VII investigations, utilizing networking and relationship-building capabilities to forge partnerships with necessary parties and deliver action plans for harassment, EEO, and wage claims.

●Boosted operational efficiency and performance quality with Six Sigma methodologies; initiated performance review plan with rewards and recognition for high-performing team members.

Additional experience as Human Resources Manager at Home Depot Corporation and Director of Marketing and Communications at Air Force Sergeants Association. Military experience as Chief Master Sergeant (E-9), Senior Enlisted Manager, Inspector General Superintendent, and Master Instructor with US Air Force.

EDUCATION AND CERTIFICATIONS

Southern Illinois University; Carbondale, IL – Bachelor of Science / Industrial Technology

Community College of the Air Force; Montgomery, AL – Associate of Applied Science / HR Management

Academic Instructor School, Community College of the Air Force Certified Master Instructor, US Air Force

Society for Human Resource Management: Senior Professional in HR (SPHR) Senior Certified Professional (SHRM-SCP)

BOARD MEMBERSHIPS AND AFFILIATIONS

Board of Directors, Air Force Enlisted Village George Mason University Employer Advisory Board

Volunteer, American Red Cross Volunteer, Wounded Warrior Project Volunteer, United Service Organizations

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