DAMON BLOUNT

***** ******, *******, ********, *****, US • 313-***-**** • ad2i02@r.postjobfree.com

Team member with a track record of dependability and high quality work. Alert Team Lead with a thorough understanding of how to streamline procedures in order to boost production rates, maintain equipment, and advance employees.

Dedicated to improving employee performance, achieving team goals, and completing projects consistently and on time. Supervisor who is skilled at motivating, coaching, and developing high-performing employees. Quality control

Operations monitoring

Employee Evaluation

Data entry

High School

Osborn High School - Detroit, MI

Team Leader - February, 2023 to Present

CSG Quality - Warren, MI

Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices. Increased customer retention and satisfaction by closely monitoring team member performance and assessing problematic practices. Served as the go-to person for up to [Number] employees, quickly resolving complex administrative and training issues. Developed strong customer relationships by maintaining a positive attitude and providing prompt service. Line Leader - November, 2021 to December, 2022

Claw Manufacturers - Warren, MI

Assisted machine operators with the setup and operation of production equipment, which resulted in more efficient runs. Checked incoming materials for accuracy and quality by comparing them to documentation. Ensured that products were delivered on time and in good condition. Updated the [Type] machine's operating procedures and adjusted its use to increase productivity and longevity. Checked finished products for quality and compliance with customer requirements. Telemarketer - September, 2020 to October, 2021

Call Center - Southfield, MI

Contacted private individuals or businesses over the phone to solicit sales. Explained product prices and packages to customers, as well as answering their questions and addressing their concerns. Did cold calling and outreach to build a sales pipeline. Kept track of customer information in a database.

Established excellent sales ability and strong interpersonal skills with a confident and persuasive approach. Professional Summary

Skills

Education

Work History

Store Manager - April, 2010 to October, 2020

American Freight Furniture, Mattress, Appliance - Warren, MI Trained and developed new associates in the use of the POS system and key sales tactics, resulting in improved process flow. Manage point-of-sale systems, focusing on accuracy and efficiency. Generated repeat business through excellent customer service. Was in charge of the [Type] start-up's daily operations, which included staffing and training, [Type] compliance, inventory control, and financial functions.

Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness. Conducted job interviews and made hiring decisions based on the store's needs, experience, and [Skill]. Keep track of inventory and make sure products are available. Hired staff members who brought talent, enthusiasm, and experience to an already talented team of [Job Title]s by recruiting, interviewing, and hiring them.

Oversaw [Type] quality-assurance projects and increased productivity, resulting in a profit increase of [Number]%. Meet or exceed store sales and profit targets by inspiring consumer loyalty.