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Customer Service Sales Consultant

Location:
Tembisa, Gauteng, South Africa
Posted:
January 06, 2024

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Resume:

BUYISILE TRACEY MAZITSHANA

PERSONAL INFORMATION

Email address : ad2hwn@r.postjobfree.com

Mobile number : 073*******

Office number : 011*******

Residential address : 12929 Rantho street, Midrand, Gauteng

Languages : English, Xhosa, Zulu

Driver’s License : Code 8

WORK EXPERIENCE

Receptionist at Universal Healthcare Administrators

Period : February 2023 to Present

Job Tittle : Fixed Contract

Duties : Answering, operating of switchboard, Redirecting calls to the respective queries,

Taking down of messages and reverting to respective staff members,

Contacting the relevant staff members for deliveries,

Arranging of meetings / Boardrooms and Tea and Coffee orders,

Drawing up of waybills for courier companies and membership department,

Recording of daily stats for reception/switchboard and for walk in members,

Keep track and control of Tag report register, Receiving goods and deliveries,

Ordering of courier stationery for courier, Daily filing paperwork and accounts,

Sending out emails regarding call backs or deliveries.

Customer Service at WNS Building (Kulula.com inbound call centre)

Period : October 2016 to October 2017

Job Tittle : Fixed Contract

Duties : Creating flight bookings, exchanging existing bookings, quoting airline fares,

Logging refunds, online check-ins, handling customer complaints,

Keeping frequent travellers up to date with sale and promotions

Selling flight and bag insurance.

Reason for leaving: End of Contract

Sales Consultant at Truworths Group LTD (Identity Promenade Mall)

Period : January 2015 to August 2016

Job Tittle : Permanent

Duties : Act as first of contact by welcoming customers in the retail store,

Meeting monthly target by opening new clothing accounts,

Handle refunds and exchanges and associated paperwork,

Take and Resolve customer complaints.

Reason for leaving: Exploring new opportunities

Receptionist at Frere Advocates Chambers

Period : January 2013 to January 2014

Job Tittle : Fixed Contract

Duties : Welcoming visitors in person and directing them where to go,

Answering switchboard, Redirecting calls to the respective queries,

Scheduling meetings and keeping up to date with paperwork Such as filling,

Directing visitors by maintaining employee and department directions.

Reason for leaving: End of Contract

EDUCATION

Retail Travel Diploma

Institution : MSC business College

Completion Date : November 2012

Matric

Institution : Unity Secondary School

Completion Date : November 2008

WORK REFERENCES

Universal Healthcare Administrators (Johannesburg)

Telephone : 011-***-****

Team leader : Upsara Billy 082*******

WNS Global Services (Cape Town)

Telephone : 021-***-****

Team leader : Ntombekhaya Hlobo 081*******

Truworths Stores (Cape Town)

Telephone : 021-***-****

Store manager : Jade Anthony 071-***-****

Frere Advocates Chambers (Mthatha)

Telephone : 047-***-****

Supervisor : Nomveliso Pasiya 078-***-****



Contact this candidate