Customer Service Representative

CHRISTY CAMPBELL

Pelzer, SC *****

864-***-**** - ************@*****.***

PROFESSIONAL SUMMARY

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

SKILLS

Policy Development and Enforcement

Department Oversight

Administrative Management

Program Optimization

Problem Anticipation and Resolution

OSHA Requirements

POS Terminal Operations

Microsoft PowerPoint

WORK HISTORY

05/2018 to Current General Manager

Eagles Landing Family Restaurants LLC – Simpsonville, SC Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Developed and maintained relationships with customers and suppliers through account development.

Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems. Implemented operational strategies and effectively built customer and employee loyalty.

08/2021 to 10/2023 Assembly Technician

ZF Transmissions – Gray Court, SC

Assembled and aligned parts and fixtures using hand and power tools. Kept work areas organized, tidy and clean for maximum productivity. Inspected all work for quality and compliance with design standards. Performed assembly of products according to specifications and instructions. 01/2010 to 05/2018 Office Administrator

Zefco Incorporated – Anderson, SC

Interacted with customers by phone, email or in-person to provide information. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.

EDUCATION

05/2022 Criminal Justice

Strayer University - Washington, DC

05/2022 Associate Of Science: Criminal Justice

Tri County Technical College - Pendleton, SC

06/2003

Woodmont High School - Piedmont, SC

Member of Honor Society

CERTIFICATIONS

Certified General Manager, Eagles Landing Restaurant - 2018- Current Serve Safe Training - 2020

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