CONTACT

Address : Loveland, OH *****

Phone : 567-***-****

Email : ad2hrz@r.postjobfree.com

WEBSITES, PORTFOLIOS,

PROFILES

https://www.linkedin.com/in/howard-

m-turnley-jr

•

SKILLS

• Communication skills

• Document Management Systems

• DocuSign

• Customer Relationship Management

• Databases

• Relationship Management

• Clerical Support

• Relationship Building

• Effective Communication

• Powerpoint Presentations

• Positive Attitude

PROFESSIONAL SUMMARY

Howard Turnley Jr. graduated from The University of Toledo with a degree in Communication Studies, specializing in Interpersonal Communication. His experience in call centers, administration, and client management has equipped him with skills in fundraising, customer relations, Human Resources, networking, and relationship building. Howard is enthusiastic about using his expertise to make a positive impact in a professional setting. EDUCATION

Bachelor Of Arts : Communication Studies

University of Toledo - Toledo, OH

Magna Cum Laude

Lambda Pi Eta - Communications National Honors Society Patterson Memorial Scholarship Recipient

Deans List

Presidents List

WORK HISTORY

Teaching Assistant, 01/2022 to 12/2023

The University of Toledo

Project Specialist, 09/2022 to 02/2023

Elevance Health

Coordinated and moderated panel discussions and tutorial sessions to enhance student learning and engagement

•

Provided regular office hours to support student success, including grading homework, programming tasks, and tests for timely and accurate feedback

•

Managed course materials, including copying and distributing reading materials and preparing answer keys and supplemental notes to support student learning

•

Served as course webmaster, ensuring accurate and up-to-date course content and providing technical assistance

•

Assist in the development and implementation of innovative teaching methods to enhance student learning and engagement.

•

Led project management activities, ensuring timely completion and adherence to budget constraints

•

Facilitated effective communication among project stakeholders, including team members, clients, and vendors, to support project success and stakeholder satisfaction

•

Maintained accurate and comprehensive project documentation, including project plans, progress reports, and modification requests, to ensure transparency and accountability throughout the project lifecycle.

•

HOWARD TURNLEY JR.

Appointment Setter, 03/2022 to 07/2022

ADT Solar

Human Resources Assistant, 10/2021 to 02/2022

Convey Health Solutions

Client Relations Specialist, 04/2021 to 09/2021

GT Independence

Conducted proactive outreach to potential customers to increase brand awareness and generate leads for ADT Solar's products and services

•

Coordinated and scheduled meetings between potential customers and ADT Solar sales representatives to showcase the company's offerings and build customer relationships

•

Maintained accurate and up-to-date customer data, including contact details and scheduled appointments, to support effective customer relationship management and lead tracking.

•

Office management including job applicant documentation and meeting coordination

•

• Payroll processing and data management

• Maintenance of employee records and HR files

• Assisting in recruitment, hiring, and training

• Contributing to program planning for employee welfare

• Providing clerical support to all employees.

Maintained accurate and up-to-date records by entering information into databases, including call logs, to support effective record keeping

•

Prepared and sent documents via DocuSign or email, ensuring the proper naming and saving of documents in the document management system for easy retrieval

•

Assisted customers in returning documents and managed DocuSign accounts, providing support to both operations staff and customers

•

Ensured compliance with all regulatory standards and met audit requirements to maintain quality and accuracy in record keeping

•

Managed timesheets and payroll checklists for assigned agencies, accurately and efficiently completing tasks to ensure timely and accurate payment processing

•

Identified strategies for reducing errors and collaborated with the team to resolve issues related to rejected timesheets

•

Billed agencies for timely reimbursement, ensuring accurate and efficient payment processing.

•

Contact this candidate