Customer Service Store Manager

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

TIMMY POOLE

***** ********** **., ************, ** 42276 (H) 270-***-**** ******@*****.*** I tend to work in different aspects and adapt well with surroundings,trying to portray a positive and fun environment and try to assist others to complete the task that stand before myself or my team .

Excellent Customer service skills Communication

Problem solving Supervisor/ Management skills

Fork truck operation Sales, merchandising,ordering, inventory skills

JUNE 2017 - MARCH 2020

Hhr attendant Kentucky Downs Franklin, KY

Consulted with customers after jackpot winning,on taxes and documentation and payout winnings

Machine maintenance and operation

Customer service and assistance

Assisted guest on game play, calculation, and concerns about their gaming experience. NOVEMBER 2016 - JUNE 2017

Store manager Ruler Foods Russellville, KY

Opened up a new chain store and exceeded sales and profit. Meet or exceed store operations and procedures.

New and existing employee recruitment,orientation, training, scheduling,job description,payroll

,safety and administration

Customer service

Ordering, merchandising, inventory,cash handling and banking . SEPTEMBER 2015 - OCTOBER 2016

Assiatant Manager World Finance Corpation Russellville, KY Sale and Renew loans, Assist customers in difficult situation with payments. Custmer Service, Banking, Cash Handling & Cash Balancing. Make loan decisions on new and existing open accounts. Certified sales of Insurance and tax preparation

Create, maintain, and enter information into databases. EDUCATION

MAY 2015 - AUGUST 2015

Sales Associate Freeland CDJR Russellville, KY Customer service.

Sales, answering phone, internet sales.

Prepare credit information for the customer.

Maintain customer relations while credit is being approved . JUNE 2014 - MAY 2015

Shipping & Receiving Coordinator Customer Coolers Inc Elkton, KY Maintain scheduling and event calendars.

Load & Unload trucks, forktruck operation.

Order verification. Check trim & components for shipments Warehouse control & Inventory.

Ensure paperwork was entered and accurate to shipments. APRIL 2007 - JUNE 2014

Store Manager Save-A-Lot/Priceless IGA Russellville, KY Customer Service.

Training and Orientation of New hire, scheduling.

Cash handling & Banking procedures. Administrative work and documentation, payroll. Inventory and Ordering

Safety and Security of employees and customers

High School Diploma

1985

Diploma

Logan County High School, Russellville, KY

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