** ****** **. #*

Waltham Ma, *****

339-***-****

ad2hpz@r.postjobfree.com

Mauricio Orlando Segal

SKILLS

Administrative, Managerial, Motivational Speaking, Personal Development Coaching, Communications, Customer Service, Critical Thinking, Conflict Resolution, Organization, Group Work, Presentations, Sales, Supervisory, Scheduling, Microsoft Office, Data Entry, POS Systems, Ten Key Calculator

EXPERIENCE

I have 20 years of experience working with people in different service environments. My work history includes the following: Hotel, Hospital, Health Club, Night Club, Country Club, Restaurants/Bars, Diner, Deli, Collegiate Dining Hall, Catering, Executive Driving, Ride Service

MBE Fitness, Waltham, Ma — Manager/Personal Trainer

March 2020 - PRESENT

●Promote and sell Personal Training/Client Acquisition & Retention

●Developing and adjusting individual fitness plans, Client Assessments

●Coach and progress clients through goal achievement strategies

●Teach,instruct and demonstrate proper functional mechanics to ensure safety

Boston Sports Clubs, Ma - Personal Trainer

March 2014 - March 2020

●Promote and sell Personal Training/Client Acquisition & Retention

●Upkeep of gym equipment and fitness areas. Ensure safe environment

●Adhere to and ensure compliance with all club policies & procedures

●Appointment scheduling with clients and club personnel.

●Participate in planning and implementing club strategies

Maxwell’s 148, Natick, Ma — Assistant MGR, Lunch Service

March 2012 - April 2014

●Set up/breakdown, maintenance of the dining room, service stations, Bar, etc.

●Deliver exceptional customer service

●POS entry, opening/end of service reporting

●Communicating with management about stock, deliveries, and situational concerns

●Understanding and communicating F&B options and opportunities to staff and guests

EDUCATION

Framingham State University, Ma — BS, Hospitality Management

September 2019 - December 2021, Framingham, Ma

Summa cum laude

MassBay Community College, Ma - AS, General Business

January 2017 - December 2019, Wellesley, Ma

Summa cum laude

Internship: Longfellow’s Wayside Inn Sudbury, Ma

April 2021 - July 2021

Certifications

ISSA Certified Personal Trainer

CPR/AED Certified

Serve Safe / Food Safe, Tips certified

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