Elizabeth Marte

(C) 646-***-**** • ad2hnx@r.postjobfree.com

EDUCATION

Taylor Business Institute New York, NY

A.S. in Business Administration 2000-2002

EXPERIENCE

Mango Atlanta, GA

Multifactional Sales Associate July 2021-Present

●Greet customers and offer a personalized shopping experience

●Assisted high-profile clients with the design of their wardrobes.

●Cultivated strong client relationships to enhance customer satisfaction and encourage repeat sales

●Prepared bank deposits and registered funds

●Executed marketing campaigns utilizing visual displays.

DHL E-commerce Atlanta, GA

Executive Assistant November 2015-June 2021

● Receiving and inspecting incoming packages or shipments.

●Assisting with inventory management and stock control.

● Collaborating with other team members to ensure efficient package-handling processes

● Loading and unloading packages onto trucks or conveyor systems.

●Scanning barcodes or labels to track and document packages.

●Following safety protocols and guidelines to prevent accidents or injuries.

Reserve at Stone Creek Stone Mountain, GA

Leasing Associate November 2015-December 2018

●Utilized Yardi software to manage tenant leases, track payments, and generate reports.

● Demonstrated strong communication skills while interacting with tenants and addressing their concerns.

● Provided exceptional customer service by promptly responding to inquiries and resolving issues.

● Collaborated with the property management team to ensure the smooth operation of the leasing process.

Bergdorf Goodman New York, NY

Sales Associate & Personal Shopper November 2010-November 2015

●Provided wardrobe design assistance to high-profile clients, ensuring their fashion needs were met.

●Cultivated and maintained strong client relationships, resulting in increased customer satisfaction and repeat sales

●Managed financial transactions, including preparing bank deposits and maintaining cash registers

●Executed and maintained visual merchandising displays, effectively implementing marketing campaigns to enhance product visibility

Hermes New York, NY

Sales Assistant & Assistant Shopper November 2007-November 2010

●Managed client books, overseeing logistics for a seamless shopping experience.

●Resolved customer inquiries, ensuring high satisfaction and rapport.

●Provided a personalized and exclusive shopping experience for clients by coordinating private shopping appointments and managing client profiles, preferences, and purchase history to enhance customer relationships and satisfaction.

SKILLS

•bilingual• Lead Generation • Quoting and Ordering • Client Communications • CRM • Customer Relationships • Bookkeeping • Time Management • Detail Oriented • Microsoft Office • PC / Mac / iOS / Android • Sales Administration • Database Management • Proficient in Yardi software for lease management and reporting

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