Kavita Niam Patel

ad2hn8@r.postjobfree.com • 505-***-****

LinkedIn • NM, 87109, US

Dear Hiring Manager:

With a proven track record in Agile leadership and a deep passion for facilitating product development and continuous improvement, I am confident that I can contribute significantly to your organization's success. I am enthusiastic to present my enclosed resume for your review. If your organization is seeking a highly motivated and talented senior professional to oversee process development, full Software Development Lifecycle, customer engagement, team transformation with proven delivery skills, then please consider my qualifications for your position. Throughout my career, I have gained extensive experience in Agile methodologies, including Scrum and SAFe, and have played pivotal roles in optimizing Agile practices. As a Release Train Engineer, I led Agile transformations, fostering collaboration, and facilitating the delivery of high-value products. My expertise in backlog management, sprint planning, and team empowerment has consistently led to improved team performance and increased customer satisfaction. In my capacity as a Scrum Master and Product Owner, I have successfully driven teams towards innovation and customer-centricity, delivering products that meet and exceed customer expectations. I take pride in my ability to resolve impediments, maintain a focus on value creation, and ensure efficient product development. What sets me apart is my commitment to continuous improvement and adaptability in fast-paced, dynamic environments. I am skilled in stakeholder management, prioritizing features, and delivering high-quality products on time. My strong analytical and problem-solving skills enable effective process improvements and delivery optimization. Strongly self-directed, with a drive to continuously improve my team’s performance, I can select, train, motivate, and grow exceptional teams. With a natural talent for identifying inefficiencies and a record of turning around underperforming operations, I offer great value to your organization. I am confident that my passion for Agile practices and my dedication to delivering results align perfectly with your requirements. Below are some examples of the value I can bring to your company:

• Agile Expertise: Well-versed in Agile methodologies, such as Scrum, Kanban, Lean, and SAFe, and proficient in implementing and optimizing Agile practices to ensures that teams work efficiently, collaborate effectively, and deliver value to customers through iterative and customer-centric approaches.

• Leadership and Facilitation: Strong skills to guide and empower teams, remove obstacles, and create an environment that fosters collaboration and innovation ensuring teams align with organizational goals and consistently improve their processes. Maintained relationships, communications, and influence across levels of management internal and external to organizations to establish strategic plans and objectives.

• Customer-Centric Approach: Exhibited excellence at gathering and prioritizing requirements, managing product backlogs, and driving product development to deliver solutions that meet or exceed customer expectations. Collaborated and partnered with internal and external organizations to deliver customer support, build customer trust, drive strategic customer initiatives, and objectives. It would be a pleasure to provide further details about my background in relation to your posted opportunity, I would welcome the chance to learn more about your current and future needs. Drawing on my hands-on, charismatic leadership style and wide-ranging accomplishments, I believe that I will positively contribute to your vision and objectives at your company.

Sincerely,

Kavita Niam Patel

Release Train Engineer / Scrum Master & Product Owner Visionary leader empowering teams fostering Agile transformation, driving innovation, maximizing value delivery, and ensuring customer satisfaction through effective Agile practices. Results-driven in Release Train Engineering, Scrum Master, and Product Owner roles, expert in Agile methodologies, fostering collaboration, backlog management, and stakeholder prioritization. Specialized in end-to-end process development, full Software Development Lifecycle, and customizable solutions for Mission & Enterprise applications. Proficient in communication, leadership, continuous delivery, and problem-solving, with a focus on value creation and process optimization. Skilled in project reporting, budget forecasting, workforce planning, business intelligence solutions and process transformation. Adept in metrics gathering, risk identification, and process efficiency. Proven track record of establishing and maintaining key relationships with NNSA and Enterprise partners. Adaptable in evolving technical environments, demonstrating organizational and analytical prowess. Strong in UX/UI/UAT, SNL/Org HR, training, and leadership. Driven, quick learner and self-starter with commitment to quality customer service, including customer-facing roles and internal/external partnerships. Expert in fostering hybrid work environment, ensuring collaboration, inclusion, and traceability while leveraging best practices and sharing assets. Areas of Expertise

• Software Development Life Cycle

• Sprint & Release Planning

• Product Ownership & Development

• Continuous Delivery

• Agile Methodologies

• Team transformation

• Stakeholder Management

• Backlog Management

• Team Facilitation & Mentoring

• Process Optimization

• Risk Management / Mitigation

• Pathfinding new methodologies

• Business operations/Value

Delivery

• Change Management

• Metrics & Reporting

• Budget & Time Management

• User Story Mapping

Technical Proficiencies

• Agile Principles / Implementation /

SAFe / Scrum / Kanban & Waterfall

• Change / Ticket Management

(SMART IT, ITSM, Service Now)

• Rally, JIRA, Agile Hive

• System Testing & Validation

Procedures (Jenkins, Cypress)

• Confluence

• Configuration Management (GIT)

• Wireframing Tools (Balsamiq, Lucidchart)

• Microsoft Office Products

Career Experience

Sandia National Laboratories – Org 09351 Engineering Solutions, Albuquerque, NM Mar 2016 – Sep 2023 Information Systems Engineering Project Manager / Product Owner/Release Train Engineer/Scrum Master Oversaw strategy, development, and implementation of critical products for Science Engineering Information Systems, encompassing project leadership and requirements gathering/elicitation, vital to Sandia and Nuclear Security Enterprise. Spearheaded optimization initiatives, enhancing efficiency and collaboration as Release Train Engineer overseeing multifaceted Agile Release Train. Operated as Agile Change Agent, driving change and Agile adoption on Agile Release Train (ART) for competitiveness and stakeholder responsiveness. Collaborated across departments, ensuring consistency and on-time product- delivery. Proactively identified and resolved risks and bottlenecks, improving solution efficiency. Led teams in standardizing metrics and monitoring solution health. Coordinated PI-Planning events, fostering communication and alignment. Ensured continuous process improvement with focus on optimization. Built and maintained strong customer relationships, meeting project timelines and milestones. Prepared, launched, and executed Agile Release Train, promoting Agile methodologies, and improving communication. Scoped projects with stakeholders, ensuring on-time deliverables.

• Established, guided, and empowered four Scrum teams to collaboratively achieve timely delivery of quarterly milestones.

• Facilitated, escalated, and proactively addressed impediments, resulting in a 35% reduction and 50% faster resolution.

• Coached teams, enabling decentralized decision-making, alignment, and coordination.

• Collaborated on project plans, roadmaps, and risks, ensuring effective mitigation and resolution strategies.

• Achieved successful delivery of two significant Level II milestones for the laboratories, maximizing product effectiveness.

• Promoted cross-site integration by delivering high-value software capabilities.

• Identified and resolved bottlenecks within ART and individual teams.

• Tracked five essential metrics, resulting in 25%-35% velocity increase, 32% defect reduction, and improved plan-do ratios by 35%+ across teams.

• Completed three significant planning events with approximately 50+ participants, ensuring successful integration.

• Implemented process improvements to streamline System Development Life Cycle.

• Promoted team empowerment and improved velocity by over 50%, enhancing employee retention.

• Established forum for enhanced communication, risk management, and mitigation, leading to formation of four self- organizing Scrum teams within 2.5 years.

• Devised two significant project deliverables across the entire laboratory, employing agile software development methods to ensure success.

Sandia National Laboratories – Org 09357 Design & Development Solutions, Albuquerque, NM Jul 2014 – Mar 2016 ScrumMaster / Requirements Engineer

Spearheaded Agile transformation journey, effectively transitioning sizable cross-functional team of approximately 20-25 members. Provided PDM Link configuration management solutions for NW system engineering content, facilitating NW Bill of Material information transmission. Coordinated internal resources and stakeholder management for project execution. Tracked project performance, ensuring timely delivery. Developed comprehensive project plans for parallel projects. Assisted with business requirements elicitation and documentation. Applied verification techniques to manage changes and maintain on- time delivery. Collaborated with engineering managers to manage inter-team tasks and prevent duplication. Partnered with stakeholders to incorporate multiple value streams into sprint activity, reducing backlog items. Created iterative development plans aligned with 2-week iterations and a quarterly release plan using Rally.

• Monitored Production Support Systems analysis to support customer goals.

• Performed User Acceptance Testing, reducing change requests and project costs.

• Conducted thorough requirements analysis, designed user interfaces, and delivered operational and maintenance support, utilizing agile software development methods.

• Implemented robust and efficient processes, boosting team productivity by 35%.

• Coached product owners to prioritize the backlog, accelerating production releases by 2-3 weeks.

• Collaborated with stakeholders to translate requirements into actionable user stories, raising customer satisfaction by 25- 35%.

• Leveraged data-driven insights to identify improvements, driving initiatives that led to a 35% boost in team efficiency. Year-Round Undergraduate Student Intern (Jul 2013 – Jul 2014) Employed various established techniques, including brainstorming sessions, user interviews, analogous system studies, problem report examinations, and prototype demonstrations to stakeholders, presenting three draft documents before project commencement: Project Vision, Project Specifications, and Test Cases, as part of development and process strategies. Engaged customers, users, administrators, and subject matter experts to collect essential requirements, guaranteeing successful application delivery.

• Streamlined design, development, and successful deployment using agile software development methods with incremental progress.

• Utilized agile software development methods, conducted requirements gathering, designed user interface mockups, and delivered system support with operational maintenance. Education

MBA - Management of Technology

UNM, Anderson School of Management, NM

BBA - Management Information Systems

UNM, Anderson School of Management, NM

AAS - International Business

Southampton University of Higher Education, U.K.

Certifications

Certifications in Agile practices (SAFe, Product Owner/Product Manager, ScrumMaster) Certified Agile Practitioner (CAPM) & PMP Training Certifications in HTML, Visual Basics, Web Design programs (FrontPage, Adobe Suite) \ SQL Server 2012 DBA Certified Professional

Contracting Officer Certification Program (All levels) in judiciary Basic Procurement Court Reporting Service.

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