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Front Desk/Reception

Location:
Los Angeles, CA
Posted:
January 05, 2024

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Resume:

AISHA HYDE

Bellflower, CA *****

805-***-****

ad2hl1@r.postjobfree.com

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer Service

Office Supplies Ordering

Mail Sorting

Switchboard Experience

Filing Understanding

Correspondence Typing

Meeting Scheduling

03/2019 to 05/2023

STROOCK & STROOCK & LAVAN

Century City, CA

Front Office Administrative Assistant

Displayed professional standards at reception desk to impress visitors. Handled diverse needs for clients in-person, by phone or through email. Performed data entry and other administrative tasks to support departments. Welcomed visitors and customers by greeting and answering or directing inquiries. Answered incoming phone calls, routing to appropriate parties throughout office. Responded promptly to emails from customers and other departments within the organization. Assisted with coordination of events including booking venues, catering services. Provided support for executive staff members by scheduling appointments and organizing travel arrangements. Assisted with administrative tasks such as data entry into company databases. Maintained reception area cleanliness and tidiness. Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces. Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.

Greeted visitors and customers warmly, offering refreshments as appropriate. 01/2010 to 08/2018

CANNON BUSINESS SERVICES

Los Angeles, CA

Front Desk Receptionist

Greeted customers warmly and made them feel welcome. Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Maintained an organized reception area and ensured that all guests were attended to promptly. Managed incoming and outgoing mail, courier services, faxes and other correspondence. Provided administrative support such as filing documents, photocopying and scanning materials. Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required. Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

Resolved any customer complaints or issues in a timely fashion following established protocols. Scheduled appointments and maintained and updated appointment calendars. 01/2007 to 12/2009

FREEMAN FREEMAN & SMILEY LLP

Century City, CA

Front Desk Receptionist

Greeted customers warmly and made them feel welcome. SUMMARY

SKILLS

EXPERIENCE

Maintained an organized reception area and ensured that all guests were attended to promptly. Managed incoming and outgoing mail, courier services, faxes and other correspondence. Performed data entry into computer systems to maintain accurate records of customer information. Provided administrative support such as filing documents, photocopying and scanning materials. Coordinated travel arrangements for employees and visitors when required. Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required. Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.

01/2004 to 06/2006

HOTEL CASA DEL MAR

Santa Monica, CA

PBX Hotel Operator

Greeted guests and answered inquiries regarding hotel services, facilities, and hours of operation. Provided information about local attractions, restaurants, shopping centers, and other amenities. Operated telephone switchboard station to answer incoming calls and direct them to appropriate staff member or department.

Responded promptly to customer inquiries in a professional manner over the phone or in person. Assisted guests with check-ins and check-outs, resolving any issues that may arise. Handled emergency situations by communicating with appropriate departments within the hotel. Provided excellent customer service while maintaining a friendly attitude towards guests at all times. HIGH SCHOOL DIPLOMA 06/1999

Susan Miller Dorsey Senior High School, Los Angeles, CA EDUCATION AND TRAINING



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