Customer Service Retail Sales

RA

OBJECTIVE

Dedicated luxury retail sales professional with a passion for delivering unparalleled customer service, brand awareness, and achieving sales excellence. Seeking a dynamic role to utilize my expertise in luxury products, client relationship management, and sales strategies to contribute to a prestigious retail team and exceed business targets in the high-end market.

SKILLS

-Communication

-Persuasive Selling

-Brand Awareness

-Organizational Skills

-Ability to multitask

-Customer Service

-Product Knowledge

-Team Collaboration

-Adaptability

-Professionalism

-Networking

RAYMOND ATKINS

LUXURY RETAIL SALES PROFESSIONAL 4701 WESTHEIMER RD. HOUSTON, TX 77027 PHONE: 586-***-**** EMAIL: *********@*****.***

EXPERIENCE

PERSONAL STYLIST • NEIMAN MARCUS • 06/23 – 11/23

-Creative and motivated professional stylist who excels at providing fashion advice to clients

-Partnering with clients on their styling interest and addressing their attire needs

-Creating fashion looks, suggest items of clients’ interests, and assist with purchases

-Showcase deep knowledge of clothing styles, brands, and trends

-Assist with purchase transactions, online orders, and client order reservations

STYLE ADVISOR • SAKS FIFTH AVENUE • 10/2019 – 05/2023

-Generate sales and exceed individual and store goals

-Recommend, select, and assist clients with high-end items and merchandise

-Maintain knowledge of current sales and promotion, policies regarding payment, and exchanges

-Open and close POS systems, performing tasks such as counting drawers, account payments, and merchandise purchases

-Maintained regular communication with clients on new merchandise and products, sales, and upcoming promotions

SALES ASSOCIATE • NORDSTROM • 06/2016 – 10/2019

-Oversee cash control, tail daily receipts, ensuring accurate and correct bookkeeping for next day operations team.

- Maintain inventory, monitor merchandise, and provide feedback for reorders.

- Hire, train, supervise, and develop employee growth by delegating responsibilities.

-Lead by example in proactive team efforts to achieve company goals.

- Creatively market sales to generate additional revenue

- Keep store organized and fulfilled with adequate stock on sales floor.

- Provide exceptional customer service to consumers to promote long standing relationships.

STORE MANAGER • SALVATION ARMY • 05/2012 – 06/2016

-Assist with product promotion, merchandising, and tracking department sales goals

-Provide excellent customer service to customers for purchases and various transactions

-Maintain and record inventory, monitor merchandise, and successful process reorders

-Provide elevated customer experience that generated retention amongst clients

GENERAL MANAGER • COMMUNITY THRIFT STORE • 11/2005 – 03/2012

-Carefully selected and recruited an eager and professional work group of individuals ensuring operational excellence and team diligence.

- Responsible for the adherence of internal quality control and assignment accuracy for supervisors, dispatchers, drivers, and team leader subordinates.

- Managed confidential employee notice of disclosures, compensation and benefits including payroll and employee timecards.

- Responsible for accounting and bookkeeping of incoming and outgoing site and location expenditures.

- Prepared and draft accurate monthly expense reports and timely deliver marginal revenue results to CEO.

- Maintained professional appearance of store, outside grounds and merchandise layout of quality donations suitable for sale.

- Conducted training sessions for employees ensuring the motivation of sales associates to understand the value of our store while achieving daily sales goals.

- Properly engaged call center dispatchers and truckers to work in a cohesive environment for accurate and satisfactory assignment completion.

EDUCATION

ASSOCIATE IN BUSINESS MANAGEMENT • 2021-PRESENT • WCCD

HIGHLIGHTS

-Previous Brand Ambassador for Burberry, Emporium Armani, Canada Goose, and Theory

-Awarded Highest Standards Recognition in August 2022

-Ranked highest earning sales associate at Saks Fifth Avenue in 2019

-Ended 2022 with $1.3 million in sales

-Maintained a million-dollar book for 4 years

-Regularly style and shop for high profile clients (Lawyers, NFL, NBA etc.)

Contact this candidate