Customer Service Medical Office
Resume:
Marion McCrory
Dedicated and Independent employee with quick learning skills,and compassion for helping others.
Spring, TX 77379
ad2hi8@r.postjobfree.com
Customer service for 16 yrs while efficiently moving with company changes. Teaching skills to motivate other team members with changes to programs and help them learn. I am highly empathetic and patient with problem solving skills. Work Experience
Medical Records Clerk
Solis Mammography - Conroe, TX
February 2020 to July 2022
· Management of 7 clinics EMR incoming and outgoing requests.
· Prioritized tasks upload patient incoming images for comparison.
· Scheduled and rescheduled appointments if needed when time allowed. Clinical Assistant
Solis Mammography, Cy-fair
July 2019 to February 2020
· Communicated with patients who needed to schedule appointments.
· Contacted physician offices for procedure orders needed.
· Relayed instructions to patients and what to expect when biopsy was needed,in a professional and empathetic manner.
Mammography Secretary
Cy-Fair Women’s Imaging - Cy-Fair
July 2019 to August 2019
· Processed Patient imaging, uploading CD images to McKesson program.
· Printed and mailed patient result and reminder letters.
· Scheduling of patient appointments onsite and by phone. Receptionist
Tomball Regional MC/ CHS - Tomball, TX
March 2010 to June 2010
· Maintained front office greeting patients and check-in process.
· Monitored schedule for upcoming appointments to make sure we had everything needed, avoiding conflict.
· Assisted with registration if and when needed.
Education
2006 Completion of Medical Office Program in Medical Office Texas School of Business-North Campus - Houston, TX August 2004 to June 2006
Skills
• Medical records
• Medical office experience
• McKesson
• HIPAA
• Medical terminology
• Image processing
• EMR systems
• Office experience
• Cerner
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