Holly Kouba

Objective

A personal take to customer service, with goal-oriented motivation to be productive, proficient and helpful to both society and the environment alike.

Experience

2010

Great Plains Nature Center

Wichita, KS

Youth Conservation Corp.

Animal care, classroom demonstrations

Trail and landscape care, guided tours of the nature park

Public and Wildlife park services

2011

Subway

Wichita, KS

Team Member

Food handling, food preparation, documentation and inventory

Customer service and satisfaction assurance, while consistently maintaining health standards

Cashier duties, proper management of money

2011-2012

Catholic Care Center

Wichita, KS

Court Assistant

Assisted residents who resided in the Assisted Living Center during their daily meal times

Cooking and kitchen duties, food preparation, health code maintenance, cleaning and dish duties

Served food and beverages, waitress and hostess duties (rolling silverware, refill stations, stock, run food and drink from kitchen, etc.)

2013

Walmart

El Dorado, KS

Cashier

Customer Service

Cashier duties

2013-2015

Hardee’s

El Dorado, KS

Team Member

Cashier duties, drive-thru, customer service

Cook, food preparation, inventory, maintain safety standards and health codes

During the summer months supervised the overnight shift as shift lead

2015

EZ-GO

El Dorado, KS

Team Member

As a service station on the Kansas turnpike, duties included recording fuel deliveries, service deliveries, as well as servicing the customers inside the store.

Cashier duties, stocking, managing gas pumps, running semi-truck driver checks

Proper sales of lottery and tobacco products

2015-2016

Fox and Hound Pub and Grill

Wichita, KS

Food and Cocktail Waitress

Properly ID those ordering alcoholic beverages and tobacco products

Bus tables, run drinks and food while maintaining health standards

Opening and closing shift responsibilities, while ensuring accuracy and security.

2016

Panera Bread

Wichita, KS

Team Member

●Cashier duties and customer service while handling bakery items and serving guests

●Barista station and making drinks while aiding line and kitchen as well as the bakery

2016-2017 Black Bear Diner Colorado Springs

Waitress

●Bus tables, run drinks and food while maintaining health standards

●Opening and closing shift responsibilities, while ensuring accuracy and security.

2016-2017 My Floral Shop Colorado Springs

Florist

●Bouquet arrangements, both customized and personalized

●Delivery of arrangements to customers

2016-2017 Jives Coffee Shop Colorado Springs

Barista

●Cashier duties and customer service while handling bakery items and serving guests

●Barista station and making drinks while aiding line and kitchen as well as the bakery

●Opening and closing responsibilities such as cleaning, paperwork, money handling

2012-2016

Butler Community College

El Dorado, KS

Associates Degree

Dance Team Scholarship

Currently enjoying yoga training to receive certification to become a yogi

References

Randall Goodale 390-***-****

Jessie Stewart 316-***-****

Danielle McCoy 316-***-****

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