Margaret Hanson (Peggi)
**** * ** **.** **A Hollywood, Florida (cell) 954-***-****
(E-mail) ad2hfz@r.postjobfree.com
I have been with the MHS for sixteen years and wish to continue in a position where I can truly make a difference in our patient’s healthcare.
Experience
Memorial Healthcare System
Patient Financial Service Representative OPBH August 2018- December30,2021
Effectively Registers and pre registers all patients daily
Registration/Discharge/Appointments
Excellent customer service skills
Effectively works with staff to ensure patients’ needs are met
Effectively meets project deadlines
Effectively handles high volumes of work
Effectively processes all applications for government grants
PRE REG
Memorial Healthcare System, SBCHS, Hallandale, FL November 2014 – August 2018
Referral Coordinator/ Supervisor
Maintains Day to Day managing of the department
Excellent customer service skills
Effectively works with staff to ensure patients’ needs are met
Effectively handles high volumes of work
Effectively manages stressful work environments
Effectively meets project deadlines
Trains all new staff to the department
Effectively learns all of the new programs and trains staff on the processes and work flow
Petsmart June 2016- July 2017
Cashier /stocker
Memorial Healthcare System, SBCHS, Hallandale, FL January 2012-2014
Lead Patient Financial Representative
• Excellent customer service skills
• Effectively works with co-workers to ensure that patient needs are met.
• Effectively handles high volumes of work.
• Effectively manages stressful work environments
• Effectively meets project deadlines
Hard Rock Live, Hollywood, FL October 2007 – Jan 2017
Cashier, Bartender
• Beer portable
• Cashier
Bartender
Bank Atlantic Center, Sunrise, FL 2007-2011
Supervisor of Concession Stand
Cashier
Cook
Finances
Memorial Healthcare System, Primary Care Clinic, Dania,FL July 2005- Dec 2011
Lead Patient Financial Representative
• Registration /Discharges /Appointments
• Referrals
• Answer Phones
• Filing / Medical Records/ Data Entry
• Team lead to oversee the clinic
• Ordering Supplies for the clinic
• Trouble shooting all issues with patients, before sending to Administration
• Etc.
Outreach Senior Health Care, Fort Lauderdale, Florida 2003 to 2005
Patient Screener/Clerical, Filing, Data Entry
• Follow up with all previous Patients
• Customer service, Quality Control
• Data entry
• Events at Senior centers
• Insurance Verification (Medicaid, Medicare, HMO, etc)
Aurafin Corporation, Tamarac, FL 1994 to 2003
Supervisor of Polishing/Product Development,
Was supervisor of polishing department
Previously in department for jewelry prototypes and finishes
Product Development
Jeweler (stamping, grinding, preparing castings).
Setter of color Gemstones.
Wax injection
Frano’s, Pompano,Florida 1993 to 1994
Manager/Consultant
Manager for entire production shop.
Acted as consultant on construction of production shop.
Set up and managed the washout and plating departments as well as acting as lead polisher.
Monte Trevi, Hollywood, FL 1977 to 1993
Manager/Trainer
Managed and trained polishing department.
Honed my skills of polishing and lapping, to an expertise level.
Wax injection specialist, and treed up for casting.
The Rock Shop, Hallandale, FL 1976 to 1977
Shop Manager/Stone Cutter
Performed all clerical duties, as well as opening and closing store.
Implemented my skills of polishing and lapping.
Progressed to cutting stones, wax designing and casting.
Meyer Zepher,Hollywood, FL 1973 to 1976
Office Assistant/Polisher/Lapper
Assisted with Daily office activities, ie, shipping, receiving, packaging
Trained and performed all aspects of polishing precious metals.
Trained and performed lapping jewelry
Education
• South Broward High School, Hollywood, FL Class of 1977
• Computer Skills Development, Fort Lauderdale, FL
• Plantation Community School, Plantation, FL
oKeyboarding, Microsoft
• Piper High School, Sunrise, FL
oSilk Floral Design