Customer Service
Resume:
Tosha Sheppard
ad2hfi@r.postjobfree.com
Willing to relocate to:
Everett, WA - Lynnwood,
WA - Seattle, WA.
Kent,WA.
Work Experience
Tulalip Resort
Casino
Hostess/Server
****-*013
My duty as a hostess is greeting the customers as they enter the restaurant, taking their reservation or putting them on a waiting list, giving them menus an or show them to their seat. I would handle the inquiries,& phone calls accordingly.I would also assist various restaurant matters when or if necessary. Waitress/cocktail
2013-2017
Be sure to have excellent communication skills to ensure the guest has a positive experience. I would also promote sales of certain drinks or specials. I was available to work nights and weekends to cater to the customer base accordingly. I would start each shift with my own bank to provide the correct change for the guest. Provide menus and information on daily specials, making recommendations as requested by customers Take food and drink orders,Check IDs to make sure customers can legally order alcoholic beverages.Deliver orders to tables in a timely matter.Dispense and collect checks.Clean and reset tables after customers leave if needed . Achievements
Experienced crew lead trainer,Customer Service/Support lead. Education
High school diploma
2009 Mt View High School
- Marysville,WA
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