Ekuwi Jennifer Okeleke

470-***-****. ad2he4@r.postjobfree.com

OBJECTIVE Summary of Qualification To education secure a can position be best in utilized a reputable and advanced. organization where my experiences and Employment History; Ø Ø Ø Ø Ø Bachelor Customer Over Advances Knowledge 5 years, of computer service of Science, experience human manager skills Business relationships in in human Microsoft Administration and resources, Customer office (Excel, and support customer Words and services. PowerPoint) LexisNexis

Risk/Records Coordinator

06/2019-Present

• Researches internal and and external reviews databases. requests and police records information from websites, various

• • • • • Accurately with Performs ability Unresolved Keep complaints, Contact and Resolve exchanging any company records to customers customers’ planned meet additional fulfills, merchandise, customer and of standards and/customer comments, adjustments edits, to service or research respond grievances exceed and/and refunding interactions or as or completeness as established billing well to modifies required inquiries to as designated money, complaints actions and requests to departmental or transactions, of and meet to taken order departments notify adjusting by customer for performing for police them product goals recording bills. expectations, of records for for claim activities further delivery. productivity details investigation to ensure investigation. such and of inquiries, demonstrates and as compliance results accuracy Delta Global Services

Ready 02/Assurant 2015- • • • • • • • • • Reserve Enforce Provide Conduct Provide Complete Enforce Conduct Verbally Maintain 06/2018 and rules a detailed Security detailed foot interact Company visual other comply patrols and paperwork deterrence written with observations regulations Officer and with or other fulfill client reports company (Part-as by people standing issued of required. maintaining of time) the of people policies, incidents within venue equipment. posts and their at high post in property that all their area times. visibility orders occur area of within responsibility. within and of at responsibility all client their their times. instructions area area of of as responsibility. responsibility. directed. Hazard Insurance Specialist

08/2014-01/2015

Responsible meet or exceed for client managing standards workflow, daily and ensuring that associates have the knowledge and tools to

• • • • • • • Problem various Distributed Handled Served Ensured Recognized Scheduled as parties cooperation escalated solving a and resource workflow and coordinated recommended and issues to and relaying among others coordination team department in accurate areas the activities resolution needing with and associates other detailed improvement of complex areas reports in the problems organization and claim and information issues to Afstar Human 2008-Responsible information • 2011 Mortgage Compiled, transfer, confidentially Resource system. for accurate and maintained, Assistant personnel maintained and timely processed, changes, in proper entry ensuring and of files personnel audited and necessary updated HR actions related paperwork in into the documentation; the HR Human information is securely Resource new and system. hire,

• Assisted screens the hiring and with process. background on-boarding checks, of new and hires/arranging transfers pre-(creating employment offer physicals, letters, tracking etc.) as drug part of

• Prepared routine correspondence including letters, memoranda, and reports

• Provided general support to the other Human Resource Team members as needs arise

• Assisted regarding in human providing resources information related and inquiries. resolving problems of employees and managers

• Assisted in conducting New EDUCATION Employee & Orientation CERTIFICATIONS University Activities: Worked of Benin concurrently during college as a sales rep and security officer for Hewlett Packard and HR Designations: AJC

• SAP HCM Knowledge

Professional Development:

• Complete relations, leaves ongoing of training absence, in workers' the areas compensation of compensation and and workplace benefits, safety/employee security. and labor Computer Skills:

• • HRIS MS Office applications (Word, Excel, (PeopleSoft PowerPoint, Enterprise Access, Human Outlook) Resources)