SHANEY BOWLDS

San Antonio, TX, ***** 726-***-**** /ad2he2@r.postjobfree.com

PERSONAL PROFILE – Human Resources Manager and retired veteran with 21+ years of management and leadership experience in both Government and Corporate industries

Seeking a position that will challenge and utilize management and technical expertise, education and acquired skills to positively impact company performance and profitability while providing personal and professional growth.

Proven Leader: successfully led/supervised over 400+ reports/subordinates throughout career to include, training, reviews, conflict management, diversity and inclusion, personal growth advisement and mentorship.

Top performer with exceptional interpersonal, communication and public relations skills that allow development of a strong rapport with individuals and team cohesiveness at all levels.

Outstanding record of achievement coupled with the ability to build and direct a business to profitability through leadership, creativity, effective management and the motivation and development of staff to maximum potential.

Consistent high level of performance dealing with people and resources requiring solid management skills, along with organizational, time management, and negotiating abilities.

Adept at analyzing, problem resolution, developing and instituting the needed procedures and responses.

Results oriented and highly motivated to succeed. Energetic, assertive, and skillful at the coordination and implementation of multi-faceted operational procedures in established operations

Sound professional attitude with pride in personal performance above the board work ethic

MANAGEMENT / ADMINISTRATION EXPERTISE

Trains and evaluates staff, providing appropriate feedback regarding performance and training requirements.

Identifies corporate objectives; organizes needed resources and directs operational efforts to achieve results.

Attends and participates in meetings, seminars, and conferences.

Plans and oversee Onboarding Programs for Military units (20 Years)

Compliance; ensure compliance with all internal and external organization policies and procedures as well as

regulatory requirements through identification, tracking, and enforcement

Gathers, compiles, and disseminates information for status reports for presentation to management/applicable personnel.

OPERATIONS / FINANCE EXPERTISE

Demonstrates effectiveness in problem evaluation/solving coupled with the ability to generate and implement effective solutions internally and with external customers associated with audit, inspection, regulatory and compliance.

Troubleshoots operational functions expertly to ensure productivity and optimize quality.

Extensive experience in the development and administration of multimillion-dollar annual budgets, cost containment, purchasing and inventory control.

PROFESSIONAL HISTORY

October 2023 – Present, Employee Relations II Manager, Advantage Solutions

Conducts investigations into policy violations and employee grievances in a timely manner and facilitates resolutions (coaching, correction actions, and terminations). Records all corrective action and investigations in HRIS (NavEx).

Provides guidance and advice to Leadership, HR, and key stakeholders on sensitive and complex employee scenarios (potential litigations, negotiated departures, harassment) to ensure consistency and fairness is delivered through all employee relations cases.

Remains current on most recent changes in employment and labor law, compliance issues and external labor relations climate that may affect the business or State and educate the broader HR community and recommend action or changes to current policy and practice when needed.

Partners with internal (HR & Legal) and external stakeholders to proactively identify or recommend policy changes/enhancements to mitigate risk based on investigation outcomes and trends.

Participates in opportunities for proactive employee relations initiatives. Establishes, develops, and maintains effective working relationships.

Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances.

October 2022 – July 2023, Sr. Staffing Consultant, PrideStaff Financial

Proven track record in recruiting, sales, and business development.

Adept at establishing credibility through building relationships with clients and prospects.

Demonstrated the ability to build a rapport quickly and effectively with a diverse group of individuals.

Proactive, self-starter who’s capable of handling a multitude of tasks in a fast-paced environment.

Oversees interviews and administers evaluations to determine skill level of team members and candidates.

Select the right candidate to fulfill client job orders and maintain ongoing contact with clients and candidates currently on assignment to ensure both receive exceptional customer service.

Schedule and conduct one-on-one meetings with key managers and senior level executives, for the purpose of providing solutions to our clients and building on existing client relationships.

November 2021 – October 2022, Human Resources Manager, Aramark

Utilize solid business acumen to assertively partner with the management team regarding HR, Staffing, ER/LR, policies/procedures, onboarding, compliance, and general management topics.

Responsible for providing and maintaining extraordinary levels of service through a high level of influence, execution and prioritizing of duties.

Ensures that all employees working are being treated fairly and correctly under the federal and state guidelines that have been set and that all employees have been trained properly according to corporate, state, and federal guidelines.

Leads positive employee relations efforts, conducts annual review of compensation plans for all hourly employees. Executes staffing and on-boarding processes for hourly and salary (managers, professionals, and technicians) positions.

Ensures compliance with corporate/district level policies and federal/state governmental agencies.

November 2019–November 2021, Human Resources Manager, USAF (DOD Civil Service)

Supervises the daily workflow of the department while partnering with the leadership team to understand and execute the company’s human resources and talent strategy.

Oversees the full scope of HR responsibilities and day to day activities including onboarding, incentives, employee relations and engagement, recruiting support, diversity and inclusion, performance management, team development, and ensuring adherence to policies and procedures.

Advise HR team, management, and other staff when complex, specialized, sensitive questions and issues arise.

Manages and designs effective communications plans to publicize program requirements and associated policies/procedures.

Serves as resident Subject Matter Expert (SME) for all administrative support on operational programs and directly advises company directors on road map initiatives.

Directs oversight of metric and system analysis for senior management for efficiency and effectiveness of organizational compliance and regulatory requirements.

Manages the talent acquisition process: collaborating with department managers to understand the skills and competencies required for openings, interviewing, and hiring the most qualified job applicants.

August 2016–November 2019, Human Resource Information Systems (HRIS) Specialist, USAF (DOD Civil Service)

Primary lead as HRIS Administrator or organization

Provided technical guidance to 145 managers/supervisors and end users on management systems and execution.

Managed support for requirements analysis, data manipulation and extraction techniques for manpower and organizational analysis

Drove information on persistent data for multiple resources supporting compliance and regulatory guidance.

Managed/executed security practices and safeguarding of information at multiple levels of classification.

Lead trainer for multitude of cost centers providing managed advisory and solution training on technical aspects of the HRIS system.

Designed/implemented complex recurring informational retrievals via Oracle, CITRIX, SAS, SWL and OBIEE systems; created specialized reports/queries which assisted management in timely decisions on trend analysis.

Directly supported CFO and HR Department with financial insight for “Case Management” system impacting pay, benefits, and data discrepancies

April 2014–December 2016, Manager, Human Resources, Vetted International

Primary manager for HR department for the company supporting 4 subordinates and 283 employees.

Developed, managed, and implemented HR practices/initiatives that aligned with HR Director, CEO, and overall business executive strategies.

Bridged senior leader and employee relations utilizing techniques for employee demands, grievances, inclusion, and problem/conflict management.

Led employment life cycle and preservation of human capital through hiring, onboarding, motivation, evaluation, and termination for new and existing employees.

Oversight for the process of verification and maintenance of Personally Identifiable Information (PII) documentation following strict compliance, regulatory and audit standards.

Lead HR advisor to the director on specialized corporate HR project teams, programs and other cross functional and cost saving initiatives utilizing multiple administrative practices and employee engagement survey results.

September 2010-November 2012, Specialist, Training and Employee Relations, United States Air Force

Facilitated leadership and operational training via group setting, in-person classroom, virtual webinar/teleconference and one-on-one for 312 employees.

Provided oversight of the Diversity & Inclusion Coordinator, tasked with supporting the company’s various diversity initiatives and affinity groups.

Developed and maintained strong rapport with all departments; determined needs as well as give/receive feedback during coaching sessions and seminars.

Expertly resolved complex disputes through timely and effective mediation while training employees on company policies.

Performed difficult staffing duties, to include under staffing, mitigating disputes, employee terminations and administering disciplinary procedures.

Planed, developed, organized, implemented, and directed the military resources and fiscal programmatic activities

Planned, directed, supervised, and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

Organized meetings, seminars, and conferences in direct support of leadership directives and strategies.

EDUCATION & TRAINING

Bachelor’s in Science Degree – Human Resources (2015)

Associate in Applied Science Degree – Human Resources (2010)

Six Sigma Green Belt Certification (SSGBC) (2014)

Dale Carnegie Leadership Training Certificate Program (2012)

Sexual Assault Awareness/Prevention training (24 hours)

Cyber Awareness training (30 hours)

Religious Freedom training (12 hours)

ADDITIONAL IN-RESIDENCE ADVANCED LEADERSHIP DEVELOPMENT PROGRAMS

Military First Sergeant Academy (6 Weeks): A senior leadership development course designed to train, educate, and develop select individuals on advisement of senior leaders on the readiness, health, morale, welfare, and quality of life of military members and families to ensure a total mission-ready force. Encompasses a demanding curriculum to include HR responsibilities, maintenance, discipline, negotiation, inclusion, dispute resolution, and resiliency training. The course is accredited by the Community College of the Air Force and awards nine semester hours towards a degree in Human Resource Management

Military Senior Non-Commissioned Officer Academy (6 Weeks): Leadership and development course that conducts an advanced professional military education program for selected senior noncommissioned officers (USAF top 1% tier) to better prepare them for their leadership responsibilities by expanding their managerial capabilities and their perspective of the military profession as well as advanced employee coaching and mentoring strategies.

Military Non-Commissioned Officer Academy (4 Weeks): Leadership and development course that teaches concepts of human behavior; standards of discipline; effective counseling techniques; principles of motivating individuals within groups; conflict management; personnel management skills; and applied problem-solving techniques in management, social issues, and labor relations. Principles of oral and written communications by applying the principles and theories of oral presentations; analyzing methods for improving listening and lessening barriers to effective communication; application of effective writing principles to the preparation of letters, performance reports, or other written correspondence. Quality system and principles, team dynamics, leadership skills, the continuous improvement process, human relations, management of human resources, and issues and programs in quality

COMPUTER EXPERIENCE

Detailed knowledge of multiple database management systems (Oracle, Citrix, SAS, SQL, OBIEE)

All MS Office programs

Multiple Human Resource platforms (Military Personnel Delivery System, Defense Finance and Accounting Service, Relocation Management System, Personnel Records Display Application, Base Level Service Delivery Model)

Human Resources Information System (HRIS)

KEY SKILLS –

Former Top Secret (TS) and Secret security clearance holder

TSSCI eligibility (last adjudication Jun 2003)

Secret eligibility (last adjudication Sep 2016)

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