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Customer Relations Delivery Driver

Location:
Pembroke Pines, FL
Posted:
January 05, 2024

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Resume:

David Hoover

Phone: 954-***-**** ***** NW *rd Lane

Email: ad2hcg@r.postjobfree.com Pembroke Pines, FL 33029 CAREER OBJECTIVE

To work for a well-established corporation that could offer me the opportunity to utilize my extensive sales, customer relations experience and excellent inter-personal skills in a position with challenge, growth and potential.

SUMMARY

I have 30 years in sales and customer relations experience, primarily in the food and beverage market, along with extensive experience in the sales and promotional fields. I have increased sales and surpassed the assigned sales quotas for various corporations through my quick problem solving and decision making abilities, and have been awarded “Salesman of the Year” several times. EDUCATION

University of the Sacred Heart, San Juan, P.R, Marketing and Business I have 30 years in sales and customer relations experience, primarily in the food and beverage market, along

WORK EXPERIENCE

Delivery Driver, Auto Zone, Pembroke Pines, FL - PT Sep 2019- Jan 22

• Loading, Transporting, and delivering products to customers or business in a safe, timely manner.

• Reviewing orders before and after delivery to ensure that orders are complete and correct. Managed the public, respond to client questions efficiently, helped customers making purchasing decisions.

• Provide outstanding customer service.

Delivery Driver, McKesson Medical Supplies, Pompano Beach, FL April 2017-Jan 23

• Loading, Transporting, and delivering products to customers or businesses in a safe, timely manner.

• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied

• Assisting with loading and unloading items from vehicles. Reset and Route Relief Coordinator, Rug Doctor, Miami, FL March 2012-April 2017

• Executed route sales working close with Publix, Walmart and Winn Dixie reset teams, as well as opening new stores.

• Provided the set-up and replacement of store equipment and ensured that route books were well established.

• Assisting, trained and mentored new employees.

Route Sales Representative, Blue Bell Creameries Inc. Miami, FL Dec 2010-March 2012

• Headed a major assigned route for merchandising, display set-ups and delivery.

• Built up a territory for new products and surpassed assigned sales quota. Reset/ Route Relief Coordinator/ Sales Rep., Millstone Coffee, Miami, Fl Aug 2003-Dec2010

• Over the course of 4 years, I lead the route sales team and worked closely with the Publix Reset team opening new stores across various states.

• Implemented the set-up and replacement of store equipment, as well as the establishment of route books and assisting and training new employees.

• Throughout 3 years, I was the sales representative in an assigned route and oversaw merchandising and display set-ups and promotions.

o Awards: Surpassed assigned sales quota

Customer Rep./ Full-Service Driver, Pepsi Cola bottlers, Miami FL Jun 1999-Aug 2003

• Preformed service and delivery along an assigned route. Sales Rep., Pepsi Bottling Co., Palm Beach, FL July 1998- Jun 1999

• Preformed service and delivery along an assigned route

• Executed merchandise and display set-ups, as well as promotions. Route Salesman, Tony’sPizza, Pompano Beach, FL Jan 1997-July 1998

• Established new accounts and headed the training of new employees.

• Lead our customer service merchandise and display set-up.

• Responsible for all demos and events.

Sales Representative, Edy Grand Ice Cream/ Tombstone Pizza, Weston, FL April 1994-Jan 1997

• Started in the merchandising area and was responsible for the sales and delivery of all merchandise.

• Sought out and implemented new accounts, and promoted products as well as sponsored social and sports activities in designated roles.

o Awards: Promotion due to surpassing of assigned sales quota o Introduced new products in the Spanish market and participated in special sales seminars

Sales Representative, Gato Distributing, Miami, FL Sep 1992-April 1994

• Built and headed up my own new route, which included the Spanish market for imported beers.

• Supported the draft department in marketing promotions and events, as well as participated in special sales seminars.

• Surpassed assigned sales quota.

Sales Representative, Gold Coast Beverages, Miami, FL Jun 1988-Sep 1992

• Responsible for all sales calls to customers within my assigned route

• Created new accounts and strived to surpass my assigned sales quota

• Set up promotions in addition to my sales calls and serviced my accounts, as well as supported my supervisor in the imported beer department

• Participated in special sales seminars and events Sales Representative, Coca Cola USA, Homestead, FL Jan 1983-Jun1988

• Preformed service and delivery along an assigned route and executed merchandise, display set- ups and promotions

SKILLS & ABILITIES

• CDL CLASS B and forklift Certified

• Ability to introduce new products to market

• Bilingual: English and Spanish

• Creative display set-ups and merchandising

• Full knowledge of the Latin American market

• Computer Literate and knowledge of a hand-held computer

• Team player

• Sales and Customer Service oriented



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