Melisa DeLeon

**** ********* *****

Temple, Tx. *6504

254-***-****

ad2h9x@r.postjobfree.com

Objective: To obtain a position where I can utilize my knowledge of computer skills and customer service experience so that I may grow within a company.

Skills: Microsoft Word, Excel, PowerPoint, Access, Outlook, ADP, Peachtree, QuickBooks, POS, XP PRO, Heikman, Field Support, Dispatch, A, TI,IP,PBX, USCO Codes, Opera, ICD-9 coding, A/P, A/R, Avimark, Dentrix, Great Plains, Sales Pad, AS400, Windfall, Photoshop, TirePro, TreadX Employment:

Nice Moves Warehouse – June 2020 – Present - Office/Warehouse Manager

• Assisted customers with delivery or product.

• Receiving, Invoicing, Monthly Billing, Storage

• Schedule deliveries

• Inspected Items

• Handled Issues

• Weekly Payroll

• Managed Employee Issues

American Conservation and Air – January – 2020 – 2021 - Office Assistant

• Assisted customers with phone calls and issues

• Scheduled service calls, installations and city of Austin inspections

• Issued PO, take payments, filed, matched po’s with invoices • Meet with city of Austin inspectors for Austin weatherization program

• Sales

• Picked up equipment and supplies for technicians and delivered on site • Warehouse Manager

Dr. Eddie Tennison: 2016–2019: Front Desk/Receptionist

• Greeted/Checked in patience

• Scheduled appointments

• Verified patience insurance

• Pulled charts

• Did treatment plans for patience

• Posted checks

• Checked patience out

• Matched EOBS

GCR -2014-2016 Administrative Assistant

• Make sure that the work orders are billed correctly

• Invoice all orders, mail out invoices, batch orders, log all orders

• Quote customers with prices, order supplies

• Post payments, reconcile, collections, daily deposits. Equalizer -2013-2014 Sales/Customer Service

• Assisted customers with orders, quoted orders, looked up item numbers or backorder items, made sure what kind of shipping method they wanted

• Invoiced orders, run daily reports from previous day to make sure all sales balanced correctly

• Assisted packaging

Touch International -2011-2013: Quality Control Operator:

• Wire circuit boards, put connectors, gaskets, soldering, and do final inspection for shipping product out.

• QA Inspector of military circuit boards

Holiday Inn -2011-2012: Front Desk Agent, Night Auditor:

• Checked guest in and out, made reservations, ran nightly reports of previous day to make sure that everything balanced correctly.

Central United Van Lines-2009-2012: Customer Service/ Accounting:

• Coordinated and scheduled customers to pick up and deliver their furniture

• Made sure storage units were delivered and billed correctly

• Dispatch work orders to drivers and workers

• Ensured that the employees had the proper equipment

• Tracked and located drivers with AS400

• Prepared monthly spreadsheets for invoices and revenues Fresh Point- 2006-2009: Customer Service/Sales Assistant:

• Answered and transferred calls to appropriate departments

• Sorted mail and faxed product list to clients

• Handled customer orders and complaints about product

• A/P, A/R, coded invoices, PBO, Matched invoices to checks, daily deposits and collections.

• Created Quotes and negotiated prices to get new clients. Michael Angelo-2003-2006: Transportation Assistant/Purchasing:

• Scheduled delivery trucks for products to be delivered on time. On call 24 hours.

• Ordered and picked up supplies

• Met with vendors about our services

• Ran daily reports for production line and for products that were ordered

• Kept inventory for the production line to make sure we had adequate supplies ICG Communications-1998-2003: Customer Service/Billing Department/Switch Technician:

• Took customer calls and provided them with new product information and what we had to offer

• Set appointments for sales manager to meet with clients.

• Assisted clients regarding their bills

• Test head to head on TI with Bell or Switch tech

• Maintain and repair local market switched network (DMS-500 switch, Sonus soft switch, 5e switch and similar)

• Repaired local market transport network (Optical networks for local distribution, customer access and long haul network.

Advance Possis-1994-1998: Receptionist/Recruiter:

• Answered multi-line phones

• Coded and entered and distributed resumes to all departments

• Assisted new clients with paper work

• Supervised Testing of potential clients

• Assisted and worked with other employees to fill open tickets they had opened Berlin American Hospital 1989-1993: Unit Clerk

• Entered patient information, doctors and nurses orders

• Made sure that there medicines and food were ordered properly

• Assigned nurses to patients room

Contact this candidate