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Supply Chain Customer Service

Location:
Pearl, MS
Posted:
January 06, 2024

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Resume:

Kimberly Mayers

**** ***** *****

Pearl, MS *****

601-***-****

ad2h9f@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

8+ years’ experience in HR; specializing in employee relations and developing/implementing training

SHRM member

10+ years’ experience in the aerospace industry

Accustomed to working in fast-paced, ever-changing environments; hard-working and dependable.

Decisive and results-oriented team player; attentive to detail; excellent customer service skills.

Computer proficiency: Microsoft products, Internet, and email as well as supply-oriented systems

SAP, Mapics, QuickBooks, One Write Plus, PeopleSoft, Timera, and Kronos trained.

EMPLOYMENT EXPERIENCE

Vertex Aerospace

Transportation Manager III

(March 2019-currrent)

Madison, MS

Collaborates with vendors and suppliers to source raw materials, components, and products at competitive prices while maintaining quality standards

Negotiates contracts and agreements with suppliers to ensure favorable terms and conditions

Monitors inventory levels and implement strategies to optimize inventory turnover while minimizing excess stock and shortages

Utilizes forecasting techniques to anticipate demand and adjust procurement accordingly

Works closely with the production team to ensure that production schedules align with demand forecasts and inventory levels

Addresses any quality-related issues promptly and work with suppliers to resolve them

Identifies potential risks within the supply chain and develop strategies to mitigate them

Establishes contingency plans to address unforeseen disruptions, such as natural disasters or supply chain interruptions

Collaborates with cross-functional teams, including sales, marketing, and finance, to align supply chain strategies with overall business objectives

Fosters strong relationships with suppliers, ensuring open communication and a collaborative approach

Collects and analyze supply chain data to identify trends, opportunities for improvement, and cost-saving measures

Prepares regular reports for management, providing insights into key performance indicators

Stays informed about industry trends, best practices, and technological advancements in supply chain management

Proactively identifies areas for process improvement and lead initiatives to enhance efficiency and effectiveness

Vertex Aerospace

Material Pricing Analyst II

(March 2016-2019)

Madison, MS

Developed, revised, and maintained divisional procedures to ensure operational efficiency and compliance

Ensured that best practice processes and procedures are in place to maintain the appropriate inventory levels for all areas

Developed policies and procedures required for optimal material into production

Coordinated and scheduled on time delivery of complex parts, commodities following established procedures

Min/max inventory level review and provide suggestions for adjustment to align with company inventory level goals

Excess and obsolete inventory analysis and suggested inventory usage strategy to minimize scrap inventory

Maintained Material Release systems

Maintained the integrity of the Perpetual Inventory

Resolved receiving discrepancy issues

Monitored external requisitions and orders to ensure placement

L-3 Communications Vertex Aerospace

Material Pricing Analyst

(March 2013-2016)

Madison, MS

Collaborated with service delivery team members to develop pricing strategies that are competitive within the market.

Analyzed contract requirements, special provisions, and terms and conditions to determine solutions that will comply with appropriate laws, regulations, firm policies and business solutions.

Supported cost audits and participate in proposal reviews with management.

Identified, implement and maintain internal pricing initiatives to enhance the delivery capabilities of the Administration and Contracts Group.

Worked closely with the following departments Contracts, Purchasing, Legal, and Accounting to ensure accuracy and coordination of cost proposals and to collect data.

Implemented estimating policies and procedures.

Reviewed proposal submissions for accuracy, completeness, and compliance with solicitation requirements.

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Belk Distribution Center

Human Resources Manager

(October 2010-December 2012) Byram, MS

Completed and managed all facets of HR for 150+ employees

Ensured associates receive basic orientation and execute on-going training to develop skills for future job assignments

Recommended, developed, scheduled, and delivered training courses.

Highly proficient in employee relations.

Ensured that the Belk Information Survey is conducted when requested (preferably every 12-18 months)

Proactively maintained a positive associate relations environment and support the Open Door Policy

Handled associate issues and facilitate facility resolutions that are fair and consistent

Conducted investigations and partner with facility and corporate leadership to find resolutions

Ensured that corrective interviews are conducted when needed and documentation is placed in the associate’s personnel file.

Ensured that information is communicated to all associates in regard to changes in policies, procedures, benefits, and other information that may enhance job performance

Assessed training needs for management, develop and/or schedule necessary training

Drove the review process for consistency, fairness and timeliness

Ensured proper payroll administration and effective wage management with Facility Director

Prepares and maintained job documentation, job evaluation, and company salary structure systems.

Conducted pre-employment screening, checking applicant references, making job offers and initiating needed paperwork.

Managed the administration of benefit programs including health insurance, paid time off, leaves of absence, open enrollment, etc.

Maintained attendance calendars, recording tardiness, absences, vacations, and personal time off, etc.

Provided research and statistical information to staff in collecting, preparing and analyzing the information for use in implementation of procedures and policies.

Healthcare Financial Services

Collector

(August 2009-October 2010)

Flowood, MS

Received payments and post amounts paid to customer accounts.

Located and monitored overdue accounts, using computers and a variety of automated systems.

Recorded information about financial status of customers and status of collection efforts.

Located and notified customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.

Conferred with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

Advised customers of necessary actions and strategies for debt repayment.

Unified Brands

Human Resources Manager

(April 2005- July 2009)

Byram, MS

Promoted positive employee relations by providing exceptional customer service in regards to the needs and aspirations of all DIFC employees.

Served as DIFC EEO Officer by providing direction to divisional HR staff, assist in the development of affirmative action programs, analyze data from logs and records, identify problems areas, recommend solutions, file EEO-1 annually and ensure compliance with EEOC applicable state and federal laws.

Assisted in enforcing and monitoring compliance of all corporate & divisional administrative HR policies/procedures which include personnel requisitions, offer letters, pay changes, annual reviews, and terminations.

Participated in the development and implementation of company-wide policies/procedures which includes updating corporate & divisional employee handbooks and making recommendations for new approaches that improve communications and efficiency of HR department and services performed.

Provided direction and support, as required in the absence of HR Director, to corporate & divisional employees regarding company policies/procedures, laws, standards, and government regulations.

Conducted corporate, as needed in absence of HR Director, and divisional recruitment activities by obtaining personnel requisition approval, conducting pre-employments tests, drug screens and background checks, posting internally using job bid process, placing advertisements, coordinating recruiters, interviewing candidates, providing an overview of culture, and presenting benefits package.

Coordinated and monitor corporate & divisional annual performance reviews.

Maintained and submitted monthly HR reports such as headcount, organizational charts, salary plan min-mid-max, open positions listing and other reports as needed.

Ensures monthly billings from insurance providers is completed and submitted in compliance to established guidelines.

Developed, implemented and facilitated corporate and divisional new hire orientation training which include company policy/procedures, state/federal mandates and safety.

Served as advisor to manufacturing safety committee.

Annually updates compensation plan and ensures that management has submitted or updated job descriptions, if necessary.

Maintained direct and indirect involvement with employees and provide immediate feedback to management as warranted.

Scheduled and oversee employee functions such as service awards banquet, annual picnic, etc.

Unified Brands

Human Resources (Management Trainee)

(April 2005-September 2006)

Byram, MS

Updated the appropriate form when an employee receives a promotion or switches health insurance plans.

Prepared reports for managers elsewhere within the organization.

Provided authorized information from the employee's personnel records when requested by credit bureaus and finance companies.

Screened job applicants to obtain information such as education and work experience.

Administered aptitude, personality, and interest tests.

Explained the organization's employment policies and refer qualified applicants to the employing official.

Requested references from present or past employers of applicants.

Informed job applicants of their acceptance or rejection for employment.

Conducted Internet research to locate resumes.

Unified Brands

Accounts Payable Specialist

(October 2004-April 2005)

Byram, MS

Responsible for processing monthly closing, account analysis, processing expense statements and reporting

Performed skilled tasks in processing disbursement requests to include independent decisions concerning requisitions and review of budget accounts.

Work includes supervision of student workers.

Reviewed all accounts payable documentation for accuracy and compliance with auditing requirements

Maintained accounts payable records.

New South Chemical & Paper Company

Office Manager

July 2003-October 2004

Jackson, MS

Planned, coordinated and directed office support activities to relieve an administrative/ technical superior of day-to-day administrative tasks.

Analyzed and made recommendations regarding operating practices and procedures to include personnel, workflow, cost reduction, recordkeeping, performance standards, equipment and supply utilization, to ensure smooth and efficient office operation. Implements new and revised procedures.

Supervised, directly or through subordinate lead personnel, the agencies support staff; interviewed job applicants and made hiring recommendations; trained new employees; planned, assigned, and evaluated the work of subordinates; counseled and disciplined subordinate employees.

United States Army

Automated Logistical Specialist

May 1999-Feburary 2003

Vilseck, Germany

Purchase, receive, re-sell, transact payment, and ship 40-50 items weekly via USPS.

List and maintain 50-60 merchandise listings on a rotating basis.

Supervised the requisition, receipt, storage, accountability, and issuance of supplies and equipment.

Established and maintained stock records and automated/manual accounting records.

Reviewed and processed supply requests; performed financial inventory accounting.

Unloaded, unpacked, visually inspected, counted, segregated, palletized, and stored supplies/equipment.

Reviewed/verified quantities received against bills of lading, purchase requests, and shipping documents.

Received and processed customer requests for authorized supply items.

Tracked and investigated misdirected supply items and high-demand/immediate need products.

Generated a variety of supply-oriented reports for customer units and in-house use.

Reconciled activity records for monthly and quarterly reporting and status reviews.

EDUCATIONAL BACKGROUND

M.B.A in Business Administration, May 2010, Belhaven University of Jackson, Mississippi

B.A. in Business Administration, December 2008, Belhaven College of Jackson, Mississippi



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