Customer Service Supply Chain

Jennifer Hunt

As a dedicated and loyal employee with nearly 17 years of customer service experience specializing in areas from high end hospitality management to locally owned small businesses, I admire strong leadership with clear goals and communication. Ideally I am seeking employment with a company that values their employees while actively engaging with their community. I strive to facilitate efficiency and quantity guest service by anticipating what is needed and getting it done.

Seattle Washington 407-***-**** **********@*****.*** WORK EXPERIENCE

Fresh Flours — Store Manager

Anthony’s Coal Fired Pizza — Server/Bartender

Mandara Spa — Assistant Spa Manager

05/2017 to 12/2023, Seattle Washington

Managed a fully operational shop throughout the pandemic with no shutdowns or outbreaks Oversaw an increase in revenue to over one million in sales annually at my store Kept our store supplied with necessary products during national supply chain issues and shortages through careful inventory management and planning

Worked with Stumptown coffee and after being sold in 2021 Onda coffee Maintained low waste while keeping consistent products available for guests Cleaned and maintained equipment to avoid unnecessary wear and tear or malfunctions Responsible for hiring, training and scheduling employees as well as weekly payroll duties across multiple platforms Point of sale data entry and organization

Developed connections within the community

Provided quality hand crafted drinks and e cient guest experience, both on solo shifts or with teammates. 06/2013 to 03/2017, Altamonte Springs Florida

Started as hostess

Moved to serving

Became head bartender, wine and beer only

Thrived in fast paced restaurant environment enjoying multitasking and connecting with guests 10/2006 to 04/2013, Orlando Florida

Promoted to Assistant Spa Manager

Responsible for overseeing scheduling, sta ng and inventory for the front of house and salon departments. EDUCATION

City College Altamonte Springs — AS Surgical Technology Florida College of Natural Health — Certi cate of Massage Therapy Florida Hospital College of Health Sciences — AS Science Responsible for training and supporting front of house staff in procedures, booking software, spa and salon services and all retail products.

Designed retail displays and marketing materials for use around the resort. Promoted, upsold and booked guest experiences based on guest needs and spa availability with focus on maximizing booking e ciency.

2012 to 2015

2005 to 2006

2004 to 2005

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