Social Media Customer Service
Resume:
GRACIELA
MARILYN
NAVAS
PORTILLO
i) *************@*****.***
SKILLS
+ Effective communication
+ Multitasking capabilities
+ Adaptability
+ Social media promotion
EDUCATION
Guatemala
Guatemala + 11/2000
Associate Of Business
Administration: 12
PROFESSIONAL SUMMARY
Collaborative leader with dedication to partnering with coworkers to
promote engaged, empowering work culture. Documented strengths in
building and maintaining relationships with diverse range of
stakeholders in dynamic, fast-paced settings. Organized and
dependable candidate successful at managing multiple priorities with a
positive attitude. Willingness to take on added responsibilities to meet
team goals. To seek and maintain full-time position that offers
professional challenges utilizing interpersonal skills, excellent time
management and problem-solving skills.
WORK HISTORY
B&R Siding Inc. - Secretary Manager
5108 Sunnyside Ave + 04/2018 - 12/2023
Enhanced office efficiency by streamlining filing systems and
implementing effective organizational strategies.
Supported executive team with timely and accurate document
preparation, leading to increased productivity.
Served as primary point of contact for clients, vendors, and visitors,
fostering positive relationships and enhancing company reputation.
Maintained strict confidentiality in handling sensitive information,
protecting company interests and employee privacy.
Managed supervisor itinerary and appointments and streamlined
scheduling procedures.
Negotiated and executed contracts on behalf of department.
Cultivated strong relationships with vendors and partners supporting
administrative operations.
Galaxy Night Club - Bartender Supervisor
Hyattsville, MD + 06/2009 - 03/2018
Streamlined bar operations for increased efficiency by implementing
new inventory management systems.
Improved staff performance through comprehensive training
programs and regular feedback sessions.
Maintained high standards of cleanliness and safety, ensuring
compliance with local health regulations.
Developed strong relationships with suppliers, negotiating favorable
pricing on beverage orders.
Resolved conflicts among team members quickly and professionally,
fostering a positive work environment.
Implemented effective cash handling procedures, reducing
discrepancies in register balances at the end of shifts.
Provided exceptional customer service, anticipating guests" needs
and exceeding their expectations consistently.
Supervised and trained staff on preparing and delivering drinks,
handling food, and money and setting up bar at beginning of shift
and breaking down at end of shift to facilitate operations.
Trained Number new bartenders on drink preparation, product
promotion, garnish preparation, and sanitation protocol.
Trained new bartenders on drink preparation, product promotion,
garnish preparation, and sanitation protocol.
LANGUAGES
Spanish - English
Native or Bilingual
Contact this candidate