GRACIELA

MARILYN

NAVAS

PORTILLO

i) ad2h85@r.postjobfree.com

& 240-***-****

* ******, ** *****

SKILLS

+ Effective communication

+ Multitasking capabilities

+ Adaptability

+ Social media promotion

EDUCATION

Guatemala

Guatemala + 11/2000

Associate Of Business

Administration: 12

PROFESSIONAL SUMMARY

Collaborative leader with dedication to partnering with coworkers to

promote engaged, empowering work culture. Documented strengths in

building and maintaining relationships with diverse range of

stakeholders in dynamic, fast-paced settings. Organized and

dependable candidate successful at managing multiple priorities with a

positive attitude. Willingness to take on added responsibilities to meet

team goals. To seek and maintain full-time position that offers

professional challenges utilizing interpersonal skills, excellent time

management and problem-solving skills.

WORK HISTORY

B&R Siding Inc. - Secretary Manager

5108 Sunnyside Ave + 04/2018 - 12/2023

Enhanced office efficiency by streamlining filing systems and

implementing effective organizational strategies.

Supported executive team with timely and accurate document

preparation, leading to increased productivity.

Served as primary point of contact for clients, vendors, and visitors,

fostering positive relationships and enhancing company reputation.

Maintained strict confidentiality in handling sensitive information,

protecting company interests and employee privacy.

Managed supervisor itinerary and appointments and streamlined

scheduling procedures.

Negotiated and executed contracts on behalf of department.

Cultivated strong relationships with vendors and partners supporting

administrative operations.

Galaxy Night Club - Bartender Supervisor

Hyattsville, MD + 06/2009 - 03/2018

Streamlined bar operations for increased efficiency by implementing

new inventory management systems.

Improved staff performance through comprehensive training

programs and regular feedback sessions.

Maintained high standards of cleanliness and safety, ensuring

compliance with local health regulations.

Developed strong relationships with suppliers, negotiating favorable

pricing on beverage orders.

Resolved conflicts among team members quickly and professionally,

fostering a positive work environment.

Implemented effective cash handling procedures, reducing

discrepancies in register balances at the end of shifts.

Provided exceptional customer service, anticipating guests" needs

and exceeding their expectations consistently.

Supervised and trained staff on preparing and delivering drinks,

handling food, and money and setting up bar at beginning of shift

and breaking down at end of shift to facilitate operations.

Trained Number new bartenders on drink preparation, product

promotion, garnish preparation, and sanitation protocol.

Trained new bartenders on drink preparation, product promotion,

garnish preparation, and sanitation protocol.

LANGUAGES

Spanish - English

Native or Bilingual

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