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Project Manager Customer Service

Location:
Columbus, GA
Posted:
January 06, 2024

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Resume:

Curtis W. Faulk

Strategic Leader

Dedicated professional with a vision for organizational improvement and efficiency. Over 36 years of exemplary performance and results as a leader, supervisor and manager in dynamic environments. Top Secret/SCI security clearance.

ad2h84@r.postjobfree.com 205-***-**** Birmingham, Alabama linkedin.com/in/curtis-faulk

Expertise

Project & Program Management Coaching, Teaching & Mentoring Executive Leadership

Customer Service Critical Thinking Budget Management

Collaboration, Consensus & Team Building

Relevant Professional Experience

Project Manager – First Onsite (October 2023-Present)

Southeast Region, Ft. Worth, Texas

Manage disaster relief and property restoration projects for a variety of projects including residential (single and multi-family), commercial, institutional and government.

Provide client-centered solutions to mitigate the effects of the disaster and return property to original condition.

Manage the budget including billables and receivables, as well as project time and equipment inventory and usage.

Make recommendations to clients on best practices and communicate such to all parties involved including the Senior Project Manager and Operations Manager.

Senior Associate/Construction Manager – Guidehouse (May 2020 to September 2023)

Government Client, Redstone Arsenal, Huntsville, Alabama

Managed construction projects of various scopes over one million square feet on a 370-acre campus with plans for further expansion for a government client in the National Security Sector.

Supervised construction for multiple projects on a separate campus to support the client’s expansion into Redstone Arsenal, including range & training complex facilities and warehouses.

Provided client-centered innovative recommendations and solutions to complex problems to ensure that the project stayed on schedule and budget.

Served as an ambassador to the local community promoting the company as a fixture through various organizations.

Master Planner – Vista Technology Services (December 2019 to May 2020)

Army Materiel Command, Huntsville, Alabama

Managed over 10 million square feet of real property for the US Army using multiple systems.

Crafted recommendations to present to senior leaders based on goals, objectives and the efficient use of resources and budget to meet the intent with the most cost-effective approach.

Partner – Landscape Architect (August 1996 to October 2010)

J.K. Terry & Company, Birmingham, Alabama

Delivered client-based solutions for unique designs including, but not limited to, planting, grading & drainage, various outdoor environment amenities and home design.

Developed the business venture, client relationships, contract & budget management processes.

Provided construction supervision & contract administration resulting in client satisfaction with their needs met, quality work, within time and budget.

Alabama Army National Guard (November 1985 to December 2019)

Served in various enlisted and officer assignments, traditional and full-time, in a variety of units and types of units beginning at the rank of Private; Retired Colonel.

Served in multiple command and staff assignments at every level from company (100 personnel), battalion (600 personnel), brigade (3000 personnel) and Joint Forces Headquarters (JFHQ) (10,000 personnel).

Attained Branch Qualifications: Field Artillery, Logistics, Transportation and Military Police.

Key assignments:

oChief, Construction & Facilities Management (Joint Forces Headquarters Command – two star-level)

Executed the construction and facilities program to provide, maintain, manage, and operate administrative, logistical, training, and support facilities and associated infrastructure to support and enhance the readiness of the organization.

Provided expert recommendations to The Adjutant General (TAG) and senior staff on military construction (MILCON), Sustainment, Restoration & Modernization (SRM) projects and minor construction to maximize the life cycle of all buildings providing the best facilities for over 10,000 Soldiers.

Managed the annual budget while making recommendations for the allocation and reallocation of resources to meet dynamic environments and shifting priorities.

Served as TAG’s liaison and representative to National Guard Bureau (NGB) for all matters regarding construction, facilities and budget.

Orchestrated a team effort among the following sections:

Contract Management Design & Project Management Facilities Management Resource Management Environmental & Cultural Resource Management Plans & Programs

oDirector, Fort McClellan Army National Guard Training Center

Supervised the Directorate of Public Works – DPW to provide local maintenance, custodial and grounds services for permanent and tenant units

Actively engaged with CFMO in Sustainment, Restoration & Modernization (SRM) and Military Construction (MILCON) projects

Managed a 32,000-acre range and training complex, including all facilities, maintenance and budget.

oJFHQ Directorate of the Construction & Facilities Management Office (CFMO)

Master Planner – Provided expert services as a Master Planner for a remote range and training complex supporting over 10,000 Soldiers in the Alabama National Guard as well as units from other states and nations.

Contract Management Branch Chief – Developed & Implemented a Contract. Management Branch and served as the Contract Management Branch Chief

Design & Project Management – Operated as a Project Manager in the Design & Project Management Branch (among other primary duties & responsibilities) for projects of various sizes and scopes, including Military Construction (MILCON), Sustainment, Restoration & Modernization (SRM) and minor construction projects.

Facilities Management Branch Chief – Served as Facilities Management Branch Chief, implementing professionalized and streamlined processes for facility work orders, providing exemplary customer service resulting in improved environments for Soldiers.

oOperation Enduring Freedom – Afghanistan (2004-05) – embedded combat trainer & advisor

Developed & Implemented plans for five Forward Operating Bases (FOBs) with varying scopes and sizes for US and Coalition Partners

Coordinated FOB initiative through the Contracting Officer

Managed a monthly operating budget of $250,000

Education

Master of Strategic Studies Master of Business Administration

U.S. Army War College, 2011 Trident University, 2004

Magna Cum Laude

Bachelor of Landscape Architecture Bachelor of Environmental Design

Auburn University, 1996 Auburn University, 1995

Cum Laude

Training & Certifications

Qualified Credentialed Inspector – Alabama Department of Environmental Management

OSHA 30 Certification – OSHA Training Institute

Construction & Facilities Management Officer Certification – National Guard Bureau – ILI



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