Scrum Master Project Management

Akwasi Asare

ad2h7u@r.postjobfree.com

Tel: 630-***-****

Professional Summary

As a highly adaptable Scrum Master with Agile project management expertise, I have a proven track record of implementing end-to-end project procedures and facilitating productive sprint retrospectives to improve team processes, tools, communication, and collaboration. My extensive Agile/Scrum experience has led to sustainable results in process excellence. I am skilled in effectively implementing the Scrum Framework, providing coaching and training to teams for optimal benefits.

Skills

Scrum/Kanban

SAFe

Waterfall

Jira

Azure DevOps

Confluence

Miro/Mural

SDLC

Facilitation Skills

Problem solving

Emotional Intelligence

Salesforce

Servant Leadership

Conflict Resolution

Project Reporting

Team collaboration

Communication

Continuous Improvement

Work History

Icon System Inc ROMEOVILLE, IL August 2021 - Present

Consulting for FedEx as Sr. Scrum Master

Responsibilities:

Facilitated daily Agile ceremonies like backlog refinement, sprint planning, daily stand up, sprint review and retrospectives. Ensuring quality and continuous delivery. Greatly improved on-time sprint delivery.

Provided team transparency with delivery targets, commitments, and progress. Increased stakeholder satisfaction.

Collaborated with Marketing Product Owners, Analysts, Architects, Software Engineers, and PMO to prioritize work, limiting WIP, and reduce cycle time by 30%.

Identified upstream/downstream dependencies and mitigate risks, improving project predictability.

Proactively identified impediments and resolved them using a network of peers and formal channels. Reduced sprint roadblocks by 20%.

Served as a bridge between product management and development, ensuring seamless collaboration and alignment with business goals, resulting in an increase in on-time delivery.

Took the primary responsibility of keeping the team organized, focused, and on track, proactively managing the Jira board and archiving team documentation on confluence. Resulting in overall improvement in team productivity.

Successfully cleared obstacles and protected the team from distractions.

Used influential leadership style to guide the team on the use of Agile practices, resulting in a significant increase in the team's adoption of Agile methodologies.

Conducted regular assessments of team maturity, coached the team to higher levels and enforcing Agile principles organization wise.

Supported and educated the Product Owner in grooming and maintaining product backlogs, resulting in an increase in product backlog quality and a parallel increase in team autonomy.

Resolved conflicts between team members, stakeholders, and Product Owners using active listening, empathy, and conflict resolution techniques resulting in improved team dynamics and productivity.

ICON SYSTEMS INC ROMEOVILLE, IL November 2019 – May 2021

Consulting for Sybotek Solutions LLC as Scrum Master

Responsibilities:

Championed agile principles and practices across the Technology organization, challenging, coaching, and guiding teams to embrace the agile mindset.

Provided creative solutions to overcome agile transformation issues, such as resistance to change, limited resources, conflicting priorities, and lack of accountability.

Demonstrated a deep understanding of agile frameworks, events, and artifacts, such as Scrum and Kanban, and applied them effectively with both new and existing teams.

Managed and facilitated team ceremonies, including product planning, backlog grooming, estimating, sprint planning, standups, and retrospectives.

Coached teams to draft and track progress on Objectives and Key Results (OKRs), and continuously improve upon them.

Educated teams and leaders on agile principles and practices, roles and responsibilities, and frameworks.

Cultivated a continuous improvement environment, leading to the development of high-performing, agile teams.

Tracked and reported on metrics to measure progress, effectiveness of agile adoption, and agile maturity of the teams.

Guided product management teams in defining MVPs, developing product charters, roadmaps, and release plans, story mapping, writing stories, and backlog prioritization and management.

Mentored other Scrum masters on the role, building communities of practice for sharing, learning, and growth.

Kaiser Permanente, IL January 2018 – October 2019

Scrum Master (contract)

Responsibilities:

Fostered collaboration and relationships among team members and stakeholders, driving successful project completion.

Facilitated daily agile/scrum activities, ensuring team productivity and timely delivery updates to stakeholders.

Managed backlog refinement, prioritization, and dependencies with other teams, improving sprint readiness.

Coached agile principles to stakeholders and team members at all levels of the business.

Proactively managed challenges, conflicts, and changing requirements to maintain high team performance.

Maintained metrics to assess team progress and identify areas for improvement.

Coached team on iterative development and procedures, improving delivery commitments and sprint completion.

Mediated crucial conversations to resolve conflicts, fostering a positive team dynamic and psychological safety.

Contributed to scrum of scrums meetings, documenting dependencies with other applications.

Education

MBA in Master of Business Administration

Lewis University

Certifications

Professional Scrum Master 1 (PSM 1) – Scrum.org

References

References will be provided upon request.

Contact this candidate