Alvinia Jenkins

Bowie, Maryland Cell #: 301-***-**** E-mail: ad2h7s@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Test Administrator

George Washington University Law School

Washington, D.C.

April 2022 – Present (On-Call)

Preparing classrooms prior to exams (writing instructions on the board)

Recording students attendance

Handing out examinations and relaying instructions (e.g., time limits)

Ensuring only approved materials are used during the exam

Answering questions that students have

Monitoring students while they are taking exam

Following prescribed protocols if students need to exit the classroom during the exam

Collecting exams at the end of allotted time and recording exam numbers on log sheet if required

Applications Assistant

Westat, Rockville, MD

November 2018 – July 2019

Structured various types of proposals and projects using specific macro codes according to Westat and 508 specifications

Merged PDFs and fillable forms that included diagrams/flowcharts, Gantt charts and Milestone charts to accompany proposals/projects

Designed several document templates specific to each proposal/project

Converted documents to PDF from Word, Excel and PowerPoint and from these applications back to PDF

Contractual Employee

Applications Specialist, Help Desk Technician, Legal Placements, Milbank, Tweed, Hadley & McCloy LLP, Pepper Hamilton LLP, Katten Muchin Rosenman LLP, Washington, D.C.

September 2013 – July 2018

Produced, transcribed and edited several types of documents which included financial documents, correspondence, pleadings, presentations, etc. and performed the following procedures on documents (as appropriate) after completion: quality assurance, scanning/cleaning, document comparison Federal Express, e-mail, regular mail, etc. and used Carpe Diem (time entry) and Interwoven (document management system)

Provided desk side support, worked remotely and via telephone to assist attorneys/secretaries with any software questions/issues

Alvinia Jenkins

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Document Specialist/User Support Specialist (Software Help Desk Technician) and EDGAR Specialist,

K&L Gates LLP, Washington, D.C.

April 2010 – September 2013

Assisted with production of documents (financial documents, pleadings, reports, charts as well as other materials) which includes the creation of TOA’s/TOC’s, mail merges, and bookmarking/linking PDFs

Produced mass CD’s/DVD’s for clients

Supported 200+ attorneys and staff by troubleshooting software issues via remote access, desk side assistance, and via telephone

EDGARized several types of documents to be filed with the SEC

Repaired corruption of documents as well as conversion of documents from pdf to Word, Excel, etc.

Contractual Employee

Help Desk Technician, Document Specialist, Ultimate Staffing Services, Legal Placements, Inc. (several firms) Washington, D.C., Maryland

May 2007 – April 2010

Supported attorneys and staff by troubleshooting software issues via remote access, desk side assistance, and via telephone

Prepared documents which included financial documents, agreements, pleadings, correspondence, presentations, etc. and performed quality assurance, scanning/cleaning, document comparison, file conversions from pdf to Word, Excel, etc., copying and assembling documents (as appropriate)

Software Trainer, Applications Assistant (Document Specialist), Help Desk Technician, Kutak Rock LLP, Washington, D.C.

November 1999 – April 2007

Provided telephone, desk side support and worked remotely with attorneys, secretaries and staff for computer software related questions

Assisted with production of training outlines and materials for new hires and current employees

Provided classroom and one-on-one computer training to attorneys and staff in the Washington, DC office as well as in the Richmond, Virginia office on new software using materials such as the Systems Manual which consists of quick reference guides and also used other learning materials such as e-Learning and Webinars

Produced and edited documents which included financial documents, correspondence, reports, pleadings and presentation charts as well as performing the following procedures on documents: quality assurance, scanning/cleaning and file conversions from pdf to Word, Excel, etc.

Set up A/V equipment to prepare for meetings in conference rooms

Assisted with major system upgrades for rollouts of new software

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Help Desk Technician, Applications Assistant (Supervisor, Document Services Dept.), Bowne Business Solutions/McDermott, Will and Emery, LLP, Washington, D.C.

December 1996 – November 1999

Provided telephone, desk side support and worked remotely with attorneys, secretaries and staff for computer software related questions

Maintained records of calls and reports of inquiries and problems reported

Analyzed issues, errors and questions as they were received; resolved, researched, or referred individuals to appropriate Information Technology personnel as necessary

Troubleshooted problem areas specific to word processing, spreadsheet, graphics programs, e-mail, time entry and other network programs as well as issues with printers and other equipment

Produced and edited documents which included correspondence, reports, spreadsheets, proposals and presentation charts as well as performing the following procedures on documents: quality assurance, scanning/cleaning and file conversion

EDUCATION

University of Maryland (University College)

Management Studies (Bachelor of Science) - pursuing

Montgomery College

General Management Curriculum; Letter of Recognition in Diversity Management and Supervisory Management

General Management Certificate

Washington School for Secretaries

Word Processing Certificate

EDGARizer Certificate

SOFTWARE SKILLS

Knowledge of Microsoft Windows Vista and XP/Microsoft Office Suite 2000, 2003, 2007 and 2010 and 2016 software (MS Word, Excel and Powerpoint) ● DocXTools ● Adobe Acrobat and Nuance PDF/Power Nuance PDF (Conversion software) ● Microsoft Publisher● Word Perfect 5.0-8.0● Carpe Diem (Time Entry System) ● Big Hand (Transcription Software) ● Nero Express (CD/DVD duplication software) ● Milestone (Gantt chart program) ● Computer Aided Design (CAD) ● NetMeeting/Live Meeting (Teleconferencing Systems) ● Cisco Jabber (Communication system for phone and text messaging) ● CR IT Support, Microsoft Lync and Skype for Business (Instant Messaging, Remote access software) ● Roll Call (Payroll System) ● DTE (Distributed Time Entry) ● Paperport (Document Scanning System) ● Best Authority, Full Authority and West Cite Advisor (TOA Generators) ● MS Outlook ● I-Manage, DOCS Open (Hummingbird), NetDocuments, Go Fileroom and Caseware Working Papers (Document Management Systems) ● Deltaview, Comparerite and Litera Change Pro (Document Comparison Systems) ● HEAT and Symphony (Document Ticketing Systems) ● EDGARizer (Electronic Data Gathering, Analysis, and Retrieval) filings for Form D, 13H, Section 16 (Forms 3 & 4), Form ID, XBRL, ASCII and General EDGAR filings

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