Marilyn Scurry
Administrative Support
*******************@******.*** 864-***-**** 822 Purcell Drive Woodruff Sc 29388
CAREER OBJECTIVE
Adaptable professional with 27.5+ years of experience and a proven knowledge of Customer Service, Data Entry, and Productivity and Performance management. Aiming to leverage my skills to successfully fill the Administrative Support role at your company.
EXPERIENCE
ADVANCED MEDICAL ASSISTANT
DEPARTMENT OF VETERANS AFFAIRS /FEBRUARY2021-PRESENT
: ICB-MONITOR DAILY TO ENSURE 100% COMPLIANCE
: RUN AND PRINT OUT ENCOUNTER REPORT VIA VISTAAND HAND OUT TO PROVIDERS
AS REQUIRED.
:ENSURE ALL MISSED APPOINTMENT ARE NO-SHOWED AND NO-SHOW LETTERS SENT BY END OF TOUR.
:RUN DAILY QUERY AS PER VISTA GUI TO SCHEDULE ALL OUTSTANDING RTC APPOINTMENT AND REMOVE COMPLETET,INCOMPLETE OR DUPLICATE APP/RTC.REQUEST OUT OF SCHEDULING SYSTEM.
:RUN AND PRINT OUR DELINQUENT RECALL REPORT VIA VISTA, MAKE SCHEDULING ATTEMPTS TO SCHEDULE OR SEND NON-CONTACT LETTERS,WHICH ARE REQUIRED TO BE DOCUMENTED IN CPRS USING 14-DAY DISPOSITION RTC ORDER/RECALL RULE.
:CONTACT PATIENT AND RESCHEDULE ALL CLINIC CANCELLATION OF THE SAME DAY.
:TAKE DIRECTION FROM MSA SUPERVISOR OR LEAD TO SCHEDULE NEW PATIENT APPOINTMENT.
:SCAN PDX,MEANS TEST,NEW PATIENT REQUEST TO ENROLLMENT VIA LEAF REQUEST.
:CALL ALL PATIENT THE DAY PRIOR TO REMIND PATIENT OF UPCOMING APPOINTMENT.
:ANSWER PHONE BY ACD LINEDAILY AND STAY IN READY MODE
: MAKE SURE ALL OUTGOING MAIL HAS THE 400 STAMP ON IT.
:PROVIDE ADMINISTRATIVE ASSITANCE TO ALL CLINICAL STAFFAS NEEDED TO AVOID
DISTRACTION AT FRONT DESK AND CHECK OUT WINDOW.
Product Package Processor
The Timken Company, Duncan, SC / Aug 2010 – FEBRUARY 2021
•Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
•Plan and lay out work to meet production and schedule requirements.
•Process and ship orders, following carrier specifications and shipment dates.
•Inspect finished products for quality and adherence to customer requirements.
•Operate in the capacity of Certified Trainer, providing advice and training to other technicians.
•Monitor and adjust production processes or equipment for quality and productivity.
•Provide production, progress, or changeover reports to shift supervisors.
•Clean production equipment or work areas.
Shipping and Receiving Clerk
Dish, Spartanburg, SC / Dec 2009 - Aug 2010
•Examined contents and compared with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.
•Recorded shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
•Determined shipping method for materials, using knowledge of shipping procedures, routes, and rates.
•Packed, sealed, labeled, and affixed postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter.
•Delivered or routed materials to necessary departments, using work devices, such as a forklift, handtruck, conveyor, or sorting bins.
•Conferred or corresponded with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
•Contacted carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
•Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Order Picker
BMG Direct, Duncan, SC / Jan 1994 - Oct 2009
•Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
•Obtained merchandise from bins or shelves.
•Completed order receipts.
•Kept records of out-going orders.
•Placed merchandise on conveyors leading to wrapping areas.
•Requisitioned additional materials, supplies, and equipment.
•Managed stock control including scheduled necessary item replenishment and monitoring storage.
•Performed general warehouse duties and daily housekeeping to maintain a clean and productive work space.
EDUCATION
USC UPSTATE
Spartanburg, SC
Bachelor of Science (B.S.) Business Administration Candidate (Expected graduation May 2024)
Greer High School
Greer, SC
High School Diploma (Jun 1990)
ADDITIONAL SKILLS
Quality Control
Data Entry and Processing
Exceptional Customer Service
Strong Written and Verbal Communication
Business Administration
Training and Development
CERTIFICATIONS
Forklift Certified
White Belt Training
Train the Trainer
REFERENCES
References available upon request